Ratings based on 1,139 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Makena Beach & Golf

Posted Feb 27, 2015
Pros: Beautiful property basically at the end of the road. Quite. Great beach for quest and not crowded.
Cons: Lack of Restaurants! 1 Dinner option, and not enough space or variety to feed a full resort. TOO Many RULES!!! Posted all over the room.
Location: If you are looking for quite and out of the way this is a Great place. A little too far out if you enjoy the night life of the towns.
Had a nice stay. After my daughter fought breast cancer for 2 years it was time to get away. Very relaxing property.
5 out of 5
Recommended
for Couples
by A verified travelerfrom San Rafael, CA

A real gem

Posted Feb 27, 2015
Pros: The location, the ambiance, the staff.
Cons: This is a tiny thing, but didn't like the shampoo, conditioner. Too fragrant. Just bring your own and you're good.
Location: Snorkeling is good at Makena Landing, walk the promenade@ Wailea, found good Mediterranean restaurant a mile away behind the Monkey Pod restaurant
We thoroughly enjoyed our stay at Makena. The staff was great, the breakfast buffet was awesome and we loved our view and the surrounding area. It is a little quieter than hotels on the Lahaina side, which is just fine with us. I even played miniature golf on their small putting course.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal

Hotel is nice.

Posted Feb 18, 2015
This hotel is on the beach, clean, and picturesque. We had Mike at the desk help with a room change and he gave us a better room view which helped a lot. You need to read the fine print regarding, ocean front, beach view, partial view etc.... The sister hotel is nice too but not as nice as this one. The hotel restaurants are ok and you can find good restaurants around if you have a car.
4 out of 5
by A verified traveler

Posted Feb 16, 2015
Pros: Environment
Cons: Staff
Location: Big beach, blank sand beach
Good hotel service is so so, they did not prepare let me check in at 6 pm
2 out of 5
by A verified traveler

Disappointed our Splurge

Posted Feb 10, 2015
Pros: The beach was nice and had some potential if the weather had been a little less windy. The shuttle service was nice.
Cons: Beds must be replaced! The designation of ocean view or not needs to be corrected...totally false advertising.
Location: Enjoyed the walk and the place has some potenial
Decided to try this part of the island. Paid extra for an Ocean View room, and got a partial ocean view only visible from one corner of the balcony with several palm trees obstructing the view. Bed was absolutely horrible...sagging so badly woke us up with excruciating back pain. The hotel added boards but not a lot better.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney, Australia

Cosy Honeymoon

Posted Feb 10, 2015
Pros: Great, friendly helpful staff. Beach right at the doorstep. Free valet & self-parking.
Cons: I would say in order to expand to more age groups, update the furnishing and facilities just within hotel rooms. Would get more younger recommendation
Location: A car would be nice to have in order to explore more of the island as it is further south. But resort offers many activities and forms of transport.
We stayed six nights at Makena and it was absolutely refreshing. We saw the great packaged deal (flights + hotel) with choices for upgrades to oceanfront room with buffet breakfast and decided to go with it on our honeymoon in Maui (we got married in Oahu), we've never been to Hawaii before so was up to try out anything. The staff was tip top, and all the services available was wonderful. The only thing that made us feel a little out of place was the fact that this place is more of a "rejuvenate" place rather then a "out of the world" five star experience. It had all the necessities of a 4.5 - 5 star resort but the older hotel furnishes and layout had most returning guests as retired/older age group or young families. Facilities included fitness club (gym), outside pool with cabanas + bar service, hotel is on the beach with lounging chairs + activities. Buffet breakfast was incredible, had every option you could possibly want for breakfast including an omelette bar. More quieter location as it is further down south on the island in the fancy resort area (Wailea).
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Green Bay

The Perfect Recharge

Posted Feb 9, 2015
Pros: I likes everything. Great facility/location/ people.
Cons: Realistically nothing. An in room microwave would have been good.
Location: I don't golf but that is there. Free bikes, good walking, great beech good snorkeling. Many whale watching, snorkeling, sea kayaking use these beaches
Spent two amazing weeks here. The weather was perfect. The hotel is right on the beach, You can relax on your balcony, hang by the pool or on the beach. Great snorkeling right off the beach. Many services that are extra at other properties are included here such as bikes, Wi-Fi valet parking, beach chairs, no nickel and diming. The staff had a much better attitude than the guests and actually seemed to like being there and were upbeat and helpful. The in room fridge meant you could keep meal costs down to an extent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2015
Location: Hotel is a little far out.
Facility was nice but golf course closed. Food was pricey and not exceptional You were nickle and dimed for things like croquet mallets
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet location away from busy tourist areas

Posted Feb 2, 2015
Cons: The room and bathroom are due for a remodel. The carpet are worn out and stained.
Location: Big and Small Beach; Wailea beach; Wailea shopping; Tennis; Golf; Snorkeling at Molokini
We had a relaxing time at Makena Resort. The location was perfect for us because it was away from the busy touristy areas. The beach was not crowded. The central atrium was lovely. We loved the free parking and valet.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bend, OR

Not a bad view from any of the rooms.

Posted Jan 31, 2015
Pros: Everything!
Cons: Update furniture.
Location: Quiet part of the island but all other parts of the island were easily accessible within 1/2 -3/4 hour.
This hotel was lovely and the grounds were beautiful. Our view room had a lovely view of the beach and was so close, the waves sounded like they were just outside our lanai. Our room was more than 1/2 way down the hall away from the full front ocean view rooms. This is why I know there is not a bad room in the facility. We just loved it! Room was very comfortable though the furniture looked a little outdated. The bed was very nice comfortable, nice linens and updated bathroom was very nice. Staff were all wonderful, including maid service being very thorough. After a full day in the surf and sun, coming back to a pristine room was very, very nice. We would definitely stay here again.