Ratings based on 977 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
80% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Excellent choice of Mall convenience

Posted Dec 23, 2014
I enjoyed the breakfast Buffett and the distance to the mall.
3 out of 5
by A verified traveler

there is no beach close to the hotel to swim.

Posted Dec 23, 2014
Pros: cheap cost . that's about it
Cons: Staff and specially one lady..her name starts with "L". Don't exactly remember her name.
Location: Not much to do nearby.
I was told that wifi, coffee will be included in the room charges. when i reached hotel, they asked me 10 $ per night extra for these things on top of the parking cost which they charge as 15 $ per night. Our check out time was 12 pm but we got stuck somewhere and got late an hr max. when we got to our room, we couldn't open the room as they had disabled our room keys.when we went to the reception, the lady in the staff was very rude to talk to and was not ready to listen what i had to say. when i started explaining my point, she showed me her hand and stopped me right there and said " you have to take up with Expedia whatever the issues are, we are not responsible" .They said they will charge me extra night. I asked her to call manager and the manager was kind enough to give us 45 mins to pack everything and get out of their hotel.
2 out of 5
by A verified traveler

Very musty, hole in bottom door for critters to ui

Posted Dec 20, 2014
Very musty, hole in bottom door for critters to get in. not clean
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ca.

I enjoyed my stay at this hotel.

Posted Dec 17, 2014
Pros: Cozy friendly staff.
Cons: The carpet needs to be changed.
Location: It in a great location.
I enjoyed my stay at this Hotel it was close by the local transportation I could walk to .
5 out of 5
Recommended
for Everyone
by A verified travelerfrom keaau, hi

nice location near almost everthing

Posted Dec 8, 2014
real easy to find plenty of parking. quick check in the ocean was right there
2 out of 5
by A verified travelerfrom Waikiki

Not recommended for long stay.

Posted Dec 7, 2014
The room looks nothing like the photos. Other than the location, this place has nothing to offer. No MW in room. Beds are not true queen size (more like a full) and are uncomfortable springs. Not enough for a couple to sleep on. Restaraunt an bar are rarely open too.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new caney, tx

Nice hotel for price

Posted Dec 7, 2014
Loved my room on second floor with balcony where I drank my coffee and listened to the waves each morning looking at the clean beautiful grounds inside the courtyard. Friendly employees throughout hotel, clean hotel rooms with a little upgrading in process. Husband walked to his job every day, mall shopping across street and other shopping and restaurants close by. Beautiful view all around hotel.
2 out of 5
by A verified travelerfrom melbourne

Beach hotel miles from any beach

Posted Dec 5, 2014
Rottweiller receptionist. 3pm book in and no exceptions. The only hotel in Hawaii that doesnt compromise. No resraurant for lunch or dinner so its a long walk every time you want to eat. And nowhere for a coffee. A dump
1 out of 5
by A verified travelerfrom California

Did not like this hotel very much

Posted Nov 29, 2014
We were not told prior to checking in that you HAVE to pay $10 daily for play station and movies and wifi etc. Who goes to Maui to stay in their hotel and do these things. NOBODY! The room has a stuffy musty smell. NEEDS renovations. Altho it is close to a lot of other places, we will spend a little more money to stay at a nicer hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

clean, comfortable hotel close to the airport

Posted Nov 22, 2014
Accommodations are basic, but clean and comfortable. Staff were very friendly and helpful. We stayed only one night but would do it again.