Ratings based on 29 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
100% of guests recommend
4.9 Room cleanliness
5.0 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Short Hills

Lovely Resort

Posted Jul 29, 2015
Breathtaking views and a new or recently renovated property so everything was in tip top shape. Pool and cabana area was phonomenal. Beach area is crowded and small.
5 out of 5
Recommended
for Everyone
by A verified traveler from Irvine, CA

Cannot Wait to Go Back to Montage Kapalua Bay

Posted Jul 13, 2015
Pros: Service, location, and incredible views. Plenty of great restaurant options at the resort and nearby. Or cook yourself in the fully equipped kitchen.
Location: Kapalua is much less crowded than Kaanapali and Wailea. Also the most scenic and peaceful area. Great golf courses. Kapalua Ziplines nearby.
The service is intimate and the staff truly went out of their way to make our stay comfortable and fun. If there was a registration desk, I couldn't tell you where it is. We were greeted by name when we drove up and took us directly to our suite. Mind you, these are suites, one bedroom or larger. And there are only about 70 of them so the service is intimate and grounds keeping is impeccable. We took advantage of the complimentary access to the fitness center daily, which is fully equipped and not crowded. The treadmills overlook Kapalua Bay and a waterfall serves as the background sound. There is an adults-only pool with plenty of lounge seating in the shade. We decided to go ziplining but didn't make plans in advance, the guidebook recommended 3 but we had trouble booking a reservation directly. The Montage concierge booked us a morning reservation with the closest one and we had a blast. We are blessed to have stayed at some of the nicest resorts on the islands, but Montage at Kapalua Bay is our new favorite!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel in Maui

Posted Jul 12, 2015
Pros: Upscale; pool; beach; food; ocean; everything!
Cons: Nothing - absolutely awesome
Location: Swim and snorkel; restaurants; golf
3 bedroom condo with wife and 3 kids. Amazing resort; amazing staff and amenities. A little quieter than the resort area a little bit south but easy to drive there for shopping and more restaurants. All in all a 5 start experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome resort.

Posted Jun 4, 2015
Spent a week for a honeymoon. The staff was very friendly and helpful from the moment we arrived. The hotel grounds and views were spectacular. The room was luxurious and updated. The spa grounds were also great.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

The best customer service I have ever experienced.

Posted May 19, 2015
Pros: Obviously the service was great, but the rooms are beautiful and views are to die for.
Cons: everything was wonderful!
Location: We took Highway 30 down the ocean, beautiful views. Golf courses in the area are great and restaurants within driving range are great.
From the moment you pull up to the Valet you realize this is going to be an unbelievable experience. Everyone was wonderful, special thanks to Thomas, Brian, Chris and Beth! They were all wonderful and understand taking excellent care of the customer.
5 out of 5
Recommended
for Everyone
by A verified traveler

fun in the sun

Posted May 19, 2015
Pros: quality, great rooms, great service, great food, great location
Location: golf swim walk...all great
luxurious....so very nice. a rejuvinating place to hang out for a few days
5 out of 5
Recommended
for Everyone
by A verified traveler from philly

Amazing !!

Posted May 7, 2015
Good that we did not find other comparative cheaper deals at last minute. Truly amazing, welcoming and friendly staff, unique & quiet location, fabulous property.
5 out of 5
Recommended
for Everyone
by A verified traveler from NEW ORLEANS

BEST HOTEL IN MAUI

Posted Mar 24, 2015
Pros: BEST HOTEL EVER
Cons: PERFECT
Location: REPELLING, SURFING AND OH WHALE WATCHING FROM THE HOTEL ITSELF
EVERY THING WAS EXTRAORDINARY ,ROOM SERVICE DINNING ,CUISINE,CONCEIRGE
5 out of 5
Recommended
for Everyone
by A verified traveler from kansas city

Fabulous

Posted Mar 22, 2015
Beautiful resort, phenomenal amount of the amenities, beautiful spa service and excellent service. Highly recommend to anyone looking for a first class stay in Maui. It's expensive, but you get what you pay for. We would definitely return!
5 out of 5
Recommended
for Couples
by A verified traveler from Chico, CA

The facilities were just lovely; staff awesome!

Posted Feb 23, 2015
Pros: It is beautiful both in location and architecture.
Location: Great swimming in the cove behind the property. So convenient.
Upon arrival we were travel weary and the staff could not have been more kind. At every turn they went out of their way to be gracious and accommodating.