Ratings based on 374 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from westport,ct

True Aloha experience in a classic setting

Posted Aug 9, 2014
Pros: The on site restaurant was very good and fairly reasonable. The laid back flavor adds to the comfort of the hotel. The place is multi generational....
Cons: The beach can get crowded and chairs can be hard to find.
Location: Close enough to Lahania to get to restaurants.... Far enough away to be relaxing!
Napili Kai is a unique property located directly on the beautiful cove at Napili. The hotel is very different from all the high rise condos that seem to have overwhelmed parts of Maui. A warm staff, lovely garden filled grounds, four pools and serene views make this a special old style Hawaiian hotel. We stayed in the Puna 2 building in an efficiency unit, it was perfectly maintained and well appointed.the hotel is family friendly ....but quiet enough in parts for couples.
5 out of 5
for Couples
by A verified traveler from Dallas area

Hawaii as we dreamed it would be

Posted Jul 27, 2014
Pros: The beach and the sparkling ocean, friendly staff, comfortable vibe.
Cons: Could we get 2 sunsets a day?
Location: Location is a bit off the main road, but there is a free shuttle to close shopping and Maui bus stops right in front. We enjoyed the Kapalua zip line.
Our 5 days at Napili Kai Beach Resort was a dream come true. We celebrated our 40th anniversary there, thinking it was a one-time visit but before we left we vowed to return again soon. Room was steps from the beach. Kitchen was sparkling. Staff at all levels were so considerate and helpful. So many freebies, putting greens and putters, beach towels.Their beach has to be the best on Maui, we saw several neighboring resorts, beaches and they did not compare. Sunsets every night were awesome. When we sent photos to our friends they accused us of sending gallery photos. The atmosphere is laid back, fun, and relaxing. Other guests became new friends. The slack key guitar/ukulele show was worth it. A fun, intimate evening with talented musicians and a graceful hula artist. Did I mention the sunsets? We're planning our return.
5 out of 5
for Everyone
by A verified traveler from Concord, CA

A true Hawaiian treasure

Posted Jul 26, 2014
If you're into overcrowded, high rise tourist traps this place is not for you but if you enjoy authentic Hawaiian aloha then look no further. The resort is over 50 years old but beautifully maintained. Excellent amenities, perfect for both families and romantic retreats. Super easy access to your own beach. Napili bay is beautiful, perfect for snorkeling, SUP and just playing in the water. A little calm for boogie boarding or surfing though. For me, this is the perfect Hawaiian resort.
5 out of 5
for Everyone
by A verified traveler from chicago, il

On the beach, great view

Posted Jul 20, 2014
Great for honeymooners, but maybe go in September when kids are back in school. Great bay for snorkeling! Would recommend but be sure to ask before u make ur reservation if the room has A/C.
5 out of 5
for Everyone
by calmblueocean from CA

Lovely resort

Posted Jun 17, 2014
Pros: Location, views, comfortable stay
Cons: restaurant staff (some)
Location: We love the resort so much so we don't even venture out too much. But we liked checking out Iao Valley SP.
We loved our stay the last time so we had to come back! It sits on a beautiful calm beach, Napili Beach, and has amazing views! The beach is so nice and great for the family and kids. There are tons of tide pools around to explore. The landscape at the resort is beautiful. They have fun amenities like miniature golf, shuffle board, spa, pools, snack stand... The room is clean and comfortable. If you get the oceanfront rooms, you get a perfect view of ocean, neighboring islands, sunsets - just absolutely amazing!! The staff are very friendly. The on-site restaurant, Sea House, is pretty good too. Although some of the restaurant staff didn't provide a great service but mostly ok.
5 out of 5
for Everyone
by A verified traveler from CA

Excellent all!!!

Posted Jun 13, 2014
Words cannot adequately explain the beauty, the tranquility and the kindness found at this resort. It is the best Hawaiian locale I have ever experienced on my numerous Hawaiian adventures.
5 out of 5
for Families
by A verified traveler from Portland Oregon

Great for kids

Posted Jun 8, 2014
Pros: Small
Cons: Free Mai Tais every night
Location: Great locations…you can do anything you want to do.
Been going to Napili Kai since 1974. Our kids and our grandchildren love the grass and the beach. Great relaxing place……don't tell anyone else about it !
4 out of 5
for Everyone
by Cheryl from Long Beach, California

Another fabulous stay at Napili Kai Beach Resort.

Posted May 27, 2014
Pros: private lanais, kitchens, beach is walking distance, restaurant on site.
My husband and I were on Lanai and decided to make a 4 day stop at Napili Kai on our way home. It was just what we needed and we enjoyed our stay here even more than the last time. We'll be back next summer with the kids and their families.
4 out of 5
for Everyone
by Rich from Chicago

Smaller resort. Excellent location. Great staff.

Posted Apr 27, 2014
Nice sized property. Not large enough to make It impersonal. Great location. Beautiful beach just steps away from rooms. Wonderful staff, especially the concierge Happy. Very helpful and accommodating.
4 out of 5
for Everyone
by BJ from Morocco

Fabulous beach hotel full amenities

Posted Apr 16, 2014
Pros: The beach!
Cons: The mattresses and bed linen. When we checked in, the sheets were very rumpled and bed untidily made. Old mattresses, pillows
Location: Car needed to stay there
Staff extremely helpful and well informed. Hotel is located in small, 2 storey units and has separate small, adjacent swimming pools. Large rooms and bathrooms with lanai. Every request promptly answered. Good for families.