Room, 1 Bedroom, Oceanfront (Unit #912, 1 Bath) | Balcony view

Reviews of Royal Kahana Maui by OUTRIGGER

Royal Kahana Maui by OUTRIGGER
4365 Lower Honoapiilani Rd, Lahaina, HI

Reviews

8.0

Very Good

Rating 10 - Excellent. 403 out of 1265 reviews" "
Rating 8 - Good. 527 out of 1265 reviews" "
Rating 6 - Okay. 204 out of 1265 reviews" "
Rating 4 - Poor. 88 out of 1265 reviews" "
Rating 2 - Terrible. 43 out of 1265 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
The floor was dirty , everything was great
Stayed 7 nights in Mar 2024

6/10 Okay

ovidiu

the building was being remodeled, the balconies were supported by scaffolding, every early morning there was noise from the workers' machines.
Stayed 7 nights in Mar 2024

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was awesome
Stayed 5 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2024

4/10 Poor

Richard

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nice view, comfortable beds, however property is old and falling apart. Lost power for 24 hours and no shower due to lose of power and they had waterline issues. They charge for parking in their lot and there is no option to park anywhere else. Building needs major work as the concrete is cracked and sagging. They are working on updating but construction noise is annoying. Staff were very nice.

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing ocean view, we watched whales everyday. Really liked the warm swimming pool, could enjoy it even in the rain :-).
Stayed 3 nights in Feb 2024

4/10 Poor

Ralph

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room itself is current and clean. Washer and dryer in room is a big plus. The staff was ok, not the friendliest. The area is safe. We stayed February 2024, this hotel has no beach even though Expedia photos shows a nice beach. You will pay $15-18 usd a day for parking, even though Expedia says included . This hotel was under huge structural repair the entire time. Super noisy. The rooms facing North, will not have any sun on the deck in February. It was too windy and cool to even use our lanai. Also means no sunset from your Lanai if North facing. The water in the room is drinkable but has an odd taste. For this reason, the property has a water filter machine in the lobby. There are no beach chairs, so you would need to go rent these, $40/week for 2. Most other properties all include beach chairs. Overall experience was disappointing .
Stayed 10 nights in Feb 2024

10/10 Excellent

Nell

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Mike

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The fact that I had to pay for parking was a bit irritating. The hotel was extremely old and it shows. No restaurant on the property as advertised.
Stayed 5 nights in Feb 2024

10/10 Excellent

Celso

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was just right for the 5 nights my wife and I where in Maui! No complaints at all!
Stayed 5 nights in Jan 2024

10/10 Excellent

Katie

Traveled with family and small children, Traveled with family
Gorgeous views from the room and fantastic location and room quality for the price point. If you are looking for an affordable way to visit Maui this is a great option!
Stayed 3 nights in Feb 2024

10/10 Excellent

Leslie, Bend

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely property in Kahana which is where we prefer to stay. Bed was excellent. Loved the view. Loved that it had a washer and dryer even tho we only used washer twice. We were able to dry towels etc daily. Nice warm pool as well. I would only suggest a few cooking items that were larger (like 1 large pot and frying pan) and perhaps a large bowl to toss a large salad. Nice dishes, pots and silverware. Would definitely stay here again.
Stayed 8 nights in Jan 2024

6/10 Okay

Laurie

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Overall a nice place with a great view. We did see a cockroach type bug in our room. However we saw these bugs other places on the island so might be a season bug not a cockroach. There was a new amenity of a small fruit shack trailer by the pool. While we thought this was a nice addition it turned out to be a nuisance. The stand operators pretty much played with their child in the pool coming out to make a sale when a customer approached. One evening the shack owners had friends over for a pool party. They played loud Mexican rap music and security had to be called. Very unacceptable behavior and I hope the business is removed from the property. Perhaps something more professional or maybe rotating food trucks would be a nice addition since there is no restaurant on site.
Stayed 6 nights in Jan 2024

10/10 Excellent

Ernestina Griselda

Liked: Cleanliness, property conditions & facilities
Was very friendly staff and environment was quiet and clean would recommend and would stay here again
Stayed 7 nights in Jan 2024

10/10 Excellent

Tabitha Jo

Traveled with family
Liked: Cleanliness, property conditions & facilities
Quaint and a bit away from the hustle and bustle. Beaches within a short walk away, beautiful views or the sunset and whales from our room
Stayed 6 nights in Jan 2024

8/10 Good

Keeley

Traveled with family
Stayed 3 nights in Jan 2024

6/10 Okay

Dhiraj

Liked: Cleanliness
Stayed 7 nights in Dec 2023

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a beautiful ocean view and it was amazing.
Stayed 6 nights in Nov 2023
Response from Sheila on Jan 2, 2024
Aloha Brenda,Thank you for staying with us. We are happy you enjoyed your stay. We hope to welcome you back in the future. Mahalo,

10/10 Excellent

STACY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were huge, and staff very helpful and professional. I would stay here again
Stayed 8 nights in Nov 2023
Response from Sheila on Jan 2, 2024
Aloha Stacy,Thank you for staying with us. We are happy your enjoyed your stay with us. We look forward to welcoming you back in the future.Mahalo,

8/10 Good

David

Liked: Cleanliness
Stayed 3 nights in Nov 2023
Response from Sheila on Nov 16, 2023
Aloha David,Thank you for staying with us. We are happy to hear you enjoyed you stay. Mahalo!

10/10 Excellent

Andrew

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful stay at Royal Kahana. The staff were very helpful and the property was gorgeous. Can't wait to tell friends and family that this needs to be their next Maui getaway. Can't wait to return! Mahalo!!!
Stayed 6 nights in Oct 2023
Response from Sheila on Nov 16, 2023
Aloha Andrew,Thank you for staying with us. We are so happy you enjoyed your stay with us. Thank you for sharing our property with your friends and family. We look forward to welcoming them and yourself back to our property!Mahalo!

10/10 Excellent

JOHN Mike

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice beach & pool
Stayed 14 nights in Oct 2023
Response from Sheila on Nov 21, 2023
Aloha John,Thank you for staying with us. We are glad you enjoyed your stay with us. We hope to welcome you back in the future.Mahalo!

8/10 Good

Benjamin Franklin

Stayed 8 nights in Aug 2023
Response from Sheila on Aug 18, 2023
Aloha Benjamin,Thank you for staying with us. We are happy to hear you enjoyed your stay. Mahalo!

8/10 Good

david

Traveled with family
Liked: Cleanliness, room comfort
We were there during the hurricane and fires; the staff was great and helpful
Stayed 6 nights in Aug 2023
Response from Sheila on Aug 18, 2023
Aloha David,Thank you for staying with us. We are happy you enjoyed your stay. I'm happy to hear our staff was helpful while you were here. We hope to welcome you back in the future. Mahalo!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean
Stayed 5 nights in Jul 2023
Response from Sheila on Aug 18, 2023
Aloha David,Thank your for staying with us. We are very happy you enjoyed your stay with us. We hope to welcome you back in the future. Mahalo!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The view from my ocean front room was amazing. The condition of the condo was very good. The parking lot was loud and difficult to find a place to park. I also would have liked to have a bigger pool.
Stayed 14 nights in Jul 2023
Response from Sheila on Aug 18, 2023
Aloha David,Thank you for staying with us. We are very happy to hear you enjoyed your stay with us. I'm sorry you had difficulties with the parking. We appreciate your feedback and look forward to welcoming you back in the future. Mahalo!

10/10 Excellent

Shawna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great property..was clean and quiet. The beach was beautiful and pool area was great with bbq to grill..The staff was friendly and very helpful.Would highly recommend
Stayed 7 nights in Jul 2023
Response from Sheila on Jul 31, 2023
Aloha Shawna,Thank you for staying with us. We are happy to hear you enjoyed your stay. We look forward to welcoming you back in the future. Mahalo!

10/10 Excellent

Brandon

Liked: Cleanliness, room comfort
Love it here
Always amazing
Stayed 7 nights in Jul 2023
Response from Sheila on Jul 26, 2023
Aloha Brandon,Thank you for your review. We are happy it was amazing. We look forward to welcoming you back in the future.Mahalo!

8/10 Good

Alan

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023
Response from Sheila on Jul 26, 2023
Aloha Alan,Thank you for staying with us. We hope to welcome you back in the future. Mahalo!

10/10 Excellent

Lynette

Stayed 7 nights in Jul 2023
Response from Sheila on Aug 18, 2023
Aloha Lynette,Thank you for staying with us. We are happy to hear you enjoyed your stay with us. We hope to welcome you back in the future. Mahalo!

10/10 Excellent

Charles

Liked: Cleanliness, room comfort
Excellent spot to stay
Excellent. This NOT a hotel. We loved the condo feel and not a big hotel. Plan accordingly. Room was great. View was great. Swimming with turtles is awesome. Beach is perfect. Was told there is no beach in winter. We really enjoyed this location. If you are checking in late notify the condo ahead of time!! Loved that we could do laundry and cook. Great market 1.5 miles away. Salamat
Stayed 5 nights in Jul 2023
Response from Sheila on Jul 26, 2023
Aloha Charles,Thank you for staying with us. We appreciate your review and the details of our property. We look forward to welcoming you back in the future. Mahalo,

8/10 Good

Alice T, San Jose

Stayed 8 nights in Jun 2023
Response from Sheila on Jul 31, 2023
Aloha Alice,Thank you for staying with us. We are happy to hear you enjoyed your stay. Mahalo!

6/10 Okay

Terry

Traveled with family
Unit was nice.
Stayed 7 nights in Jun 2023
Response from Sheila on Jul 12, 2023
Aloha Terry,Thank you for staying with us. We are happy to know your unit was nice. We hope you enjoyed your stay. Mahalo!

10/10 Excellent

Benjamin

Liked: Cleanliness, room comfort
Relaxing
I very much appreciated the hotel there, and thought it was an excellent choice for me… It is laid-back, very clean very relaxing
Stayed 4 nights in Jun 2023
Response from Sheila on Jul 5, 2023
Aloha Benjamin,Thank you for staying with us. We are happy to know you picked an excellent choice for you. We hope to welcome you back in the future. Mahalo!

10/10 Excellent

Josephine

Traveled with family and small children
Liked: Cleanliness, amenities
Stayed 3 nights in Jun 2023
Response from Sheila on Jun 28, 2023
Aloha Josephine,Thank you for staying with us. We are happy to hear you enjoyed your stay.Mahalo!

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and well maintained. Staff was friendly and accommodating
Stayed 9 nights in Jun 2023
Response from Sheila on Jun 28, 2023
Aloha Nancy,Thank you for staying with us. We are happy to hear you enjoyed your stay. Mahalo!

10/10 Excellent

Jen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful ocean front rooms with large lanai and very friendly staff. Accessible to many beautiful beaches
Stayed 7 nights in Jun 2023
Response from Sheila on Jun 26, 2023
Aloha Jen,Thank you for staying with us. We are happy to hear you enjoyed your stay. We hope to welcome you back in the future. Mahalo!

10/10 Excellent

klara

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from Sheila on Jun 20, 2023
Aloha Kiara!Thank you for staying with us. We are glad you enjoyed your stay. We hope to welcome you back in the future. Mahalo!

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Great, clean location. Lots to do within walking distance.
Stayed 6 nights in Jun 2023
Response from Sheila on Jun 13, 2023
Aloha Ruben,Thank you for staying with us. We are happy to hear you enjoyed your stay. We look forward to welcoming you back in the future. Mahalo!

10/10 Excellent

Henry

Liked: Cleanliness, property conditions & facilities
right by the beach, enjoyable view
Stayed 4 nights in May 2023
Response from Sheila on Jun 5, 2023
Aloha Henry,Thank you for staying with us. We are happy to hear you enjoyed your stay. Mahalo!

10/10 Excellent

Edward Jay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Very helpful… this is our second stay on their property, and we will plan to return!
Stayed 8 nights in May 2023
Response from Sheila on Jun 5, 2023
Aloha Edward Jay,Thank you for staying with us. We are very happy to have you as a return guest and look forward to welcoming you back. Mahalo,

8/10 Good

Richa

Liked: Cleanliness, property conditions & facilities
Let me start by saying that the property location is beautiful and it’s right on the beach. I saw that in pics and hence booked this property. Our stay was good, full kitchen was great for kid. But I did not like one thing and that is the reason I am writing this review . When we arrived the property charged us additional big charges over and above the room price in the name of cleanliness fees. That was not mentioned anywhere in the booking or otherwise. Obviously we are there so had to pay it, but I don’t think that is something to hide while booking. I did not like it at all that we are paying additional fees for cleaning services which will not happen during our stay. It’s not acceptable as a customer.
Response from Sheila on Jun 6, 2023
Aloha Richa,Thank you for staying with us. We are happy you enjoyed your stay with us. I'm sorry you were not aware of our one time departure cleaning fee charge. It is not a hidden fee, it stated when making a reservation, I'm sorry you missed it. This fee is a one time departure cleaning fee not for daily housekeeping services. We apologize for for the confusion.Mahalo!

10/10 Excellent

Perry

Liked: Cleanliness, property conditions & facilities
We had a great time there in Maui.
Stayed 4 nights in May 2023
Response from Sheila on Jun 6, 2023
Aloha Perry,Thank you for staying with us. We are happy to hear you had a great time. We hope to welcome you back in the future. Mahalo!

10/10 Excellent

Larry

Liked: Cleanliness, property conditions & facilities
Very clean and nice. 10/10 the staff was great and welcoming.
Stayed 7 nights in Apr 2023
Response from Sheila on May 8, 2023
Aloha Larry,Thank you for staying with us. We appreciate your feedback on our staff. We hope to welcome you back in the future.Mahalo!

10/10 Excellent

Nataliya

Liked: Cleanliness, room comfort
Was pleased with our stay. Room was great. Had all the amenities. Would recommend to anyone. They do not have daily housekeeping however they provide all necessities for cleaning.
Stayed 5 nights in Apr 2023
Response from Sheila on May 8, 2023
Aloha Nataliya,Thank you for staying with us. We are happy to hear you enjoyed your stay. We appreciate your recommendations to our resort. We hope to welcome you back too!Mahalo!

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, room comfort
On arrival our check in was smooth. The young lady was amazing she was so nice and very informative. The room we stay had everything you need to cook like if i was back home. I belive it was very thought out on what u need from kitchen to laundry and snorkeling for my kids. I would definitely stay here again.
Stayed 4 nights in Apr 2023
Response from Sheila on May 8, 2023
Aloha Carlos!Love that picture of your view from your balcony! Thank you for staying with us. We are very happy to hear you enjoyed your stay. We look forward to welcoming you back in the future. Mahalo!

4/10 Poor

Stepan

Traveled with family
Disliked: Property conditions & facilities
The location is great, but hotel is very old and run down, furniture and appliances are from 1990's. Front desk is open from 8am to 5pm so if you forget or lose you key card good luck.
Stayed 6 nights in Apr 2023
Response from Sheila on May 2, 2023
Aloha Stephan,Thank you for staying with us. We appreciate your feedback and will look into the room you stayed in to see how we may upgrade the room. If anyone should be locked out of a room we do have security on property to assist. We hope to welcome you back in the future. Mahalo!

10/10 Excellent

Donnell

Liked: Cleanliness, room comfort
Our stay
The place was so nice and clean. The staff was wonderful and so pleasant. The only complaint would be the bed was horrible. Soooo uncomfortable to sleep in. The pillows were so small. The room was great. Would stay there again but in a different room because of the bed. The view was nice.
Stayed 7 nights in Apr 2023
Response from Sheila on May 2, 2023
Aloha Donnell,Thank you for staying with us. We are glad you enjoyed your stay with us. Thank you for letting us know about the bed in the room you stayed in. We will look into this. We hope to welcome you back in the future. Mahalo!

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Good value
Stayed 10 nights in Apr 2023
Response from Sheila on Apr 20, 2023
Aloha Steven,Thank you for staying with us. We are happy to hear you enjoyed your stay. Mahalo!

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 5 nights in Apr 2023
Response from Sheila on Apr 19, 2023
Aloha Dean,Thank you for staying with us. We are glad you enjoyed your stay. We hope to welcome you back in the future.Mahalo!