Ratings based on 454 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2015
Pros: amenities
Nice, clean room. Lots of room and really liked the kitchen and washer dryer.
4 out of 5
Recommended
for Couples
by A verified traveler from Sitka ,AK

nice hotel close to beach

Posted Jul 12, 2015
Pros: everything the price was right , it was right on the beach and it was clean
Cons: im sure there is something but we really enjoyed our stay , we stayed in this same hotel last year which is is why we picked it again this year
Location: The location was great , since we were on an island every thing is near by
Overall, we had a great experience at this hotel. On our last morning, there was an issue. There was water coming out of the light fixture in the bathroom. The front desk offered to move us, but of course we were checking out at noon so we declined. I'm sure the issue would have been resolved in a timely manner had it happened earlier in our stay.
5 out of 5
Recommended
for Families
by A verified traveler from Northern California

Old Style Class

Posted Jul 6, 2015
We stayed one week of July on 11th floor. We had a nice view of the pool and ocean. Lanai is fairly small but adequate and had a nice breeze most of the day. Pool was not crowded and beachfront was lovely running about a quarter mile and it had very nice sand. There was some snorkeling out from the hotel about 100 yds. and Honolua Bay is within easy driving distance as is the boardwalk in Kanaapali. There is lots of public beach access with parking available in this part of Maui. There is a general store and laundromat and gas station and gear rental place within easy walking distance--basically across the street. There are larger groceries within easy driving distance. I would say that this was a first rate hotel built on an excellent beach in 1975. It seems to have been well maintained.
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Comfortable Condo place

Posted Jul 6, 2015
Pros: Beach front
Location: Close to Lahaina, an old charming Maui location
The place is nice and comfortable, but extra charges for towels and cleaning if you we require. This is a condo place operated by Outrigger. And FYI, when you signed out, there is a cleaning charges of almost $ 100 US (mandatory). I've been going to expedia but this is the first time I paid certain amount when signing out.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great view, but old, non-remodeled hotel.

Posted Jun 13, 2015
Pros: View and location.
Cons: See above.
Location: Location great. Kapalua Bay snorkeling exquisite. Lahaina close by.
Great view, but old, non-remodeled hotel. Has great potential. Needs remodel desperately. Not what I was expecting from an Outrigger Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calif

Nice view.

Posted May 28, 2015
Comfortable well equipped room. Pleasant staff. Great view
3 out of 5
Recommended
for Everyone
by A verified traveler

Tres bien! Mais besoin de renovations

Posted May 25, 2015
Tres propre bien ditué mais desuet en fait de chambre
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to the beach

Posted May 13, 2015
Pros: the distance to the beach made it very easy to enjoy my stay.
Location: we were centrally located to all the attractions in the area so we were able to take in a lot of activites.
we had an excellent stay and everything was great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Vacation

Posted May 4, 2015
Pros: Pretty much everything....especially that it never seems crowded and is quiet at night.
Cons: See above....a bit more of a client focused attitude by the one front desk person would go a long way.
This is our third visit to Royal Kahana and it doesn't disappoint. You get exactly what is expected. A nice condo with a terrific view....clean and comfortable. It isn't luxury but it is perfect for our type of Maui vacation.....on the beach, fabulous view, full kitchen and laundry in suite. The lanai is perfect, the pool warm, the beach uncrowded and the barbeques ready to use and the sunsets amazing. I love it there! The location is good - close to Ka'anapali Beach, Lahaina, Napili and Kapalua....quick drive to the grocery store and restaurants The only problem we had this year was at check in. We were told in no uncertain terms that early check in was impossible. We arrived at 3:00. As we approached the desk, the lady told us that everything was ready for us but we had to bring our bags in before she would give us the access card. We went to do that and came back to a lineup of about 10 people. She promptly took her bag and left smiling as she walked passed the large line up. Another lovely person by the name of Alofa had just arrived and did a fabulous job of multitasking to get everyone checked in.....she operated two windows and was able to serve two parties at the same time at different windows. She was wonderful....the other lady demonstrated a poor attitude and certainly didn't seem to care at all about the clients and we felt she purposely told us to get our bags to avoid having to check us in knowing she was leaving.
4 out of 5
Recommended
for Everyone
by A verified traveler from Superior, WI

Royal kahana

Posted May 1, 2015
Beautiful ocean view. Fully furnished studio room. Would definitely stay here again.