Ratings based on 447 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Tres bien! Mais besoin de renovations

Posted May 25, 2015
Tres propre bien ditué mais desuet en fait de chambre
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to the beach

Posted May 13, 2015
Pros: the distance to the beach made it very easy to enjoy my stay.
Location: we were centrally located to all the attractions in the area so we were able to take in a lot of activites.
we had an excellent stay and everything was great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Vacation

Posted May 4, 2015
Pros: Pretty much everything....especially that it never seems crowded and is quiet at night.
Cons: See above....a bit more of a client focused attitude by the one front desk person would go a long way.
This is our third visit to Royal Kahana and it doesn't disappoint. You get exactly what is expected. A nice condo with a terrific view....clean and comfortable. It isn't luxury but it is perfect for our type of Maui vacation.....on the beach, fabulous view, full kitchen and laundry in suite. The lanai is perfect, the pool warm, the beach uncrowded and the barbeques ready to use and the sunsets amazing. I love it there! The location is good - close to Ka'anapali Beach, Lahaina, Napili and Kapalua....quick drive to the grocery store and restaurants The only problem we had this year was at check in. We were told in no uncertain terms that early check in was impossible. We arrived at 3:00. As we approached the desk, the lady told us that everything was ready for us but we had to bring our bags in before she would give us the access card. We went to do that and came back to a lineup of about 10 people. She promptly took her bag and left smiling as she walked passed the large line up. Another lovely person by the name of Alofa had just arrived and did a fabulous job of multitasking to get everyone checked in.....she operated two windows and was able to serve two parties at the same time at different windows. She was wonderful....the other lady demonstrated a poor attitude and certainly didn't seem to care at all about the clients and we felt she purposely told us to get our bags to avoid having to check us in knowing she was leaving.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Superior, WI

Royal kahana

Posted May 1, 2015
Beautiful ocean view. Fully furnished studio room. Would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice location and great view

Posted Apr 29, 2015
very nice visit, Weather could have been better. We had a very nice updated condo with a full kitchen, big bedroom, having the washer and dryer in the room was nice to have. I would stay here if I ever go back. Snorkeling was good at the beach!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary

Large room with awesome balcony and views

Posted Apr 27, 2015
We were upgraded from a one bedroom ocean view to a 2 bedroom ocean front room on the top floor. The unit (1211) was very large with a huge wrap around deck, it must be one of the best in the entire building. Nice kitchen with newer stainless steel appliances. Some of the furniture and the carpeting were a little dated, but still quite nice. We just can't get over the great views and extra large wraparound balcony. This place is a definite repeat for us.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver, CO

Great Maui Vacation

Posted Apr 25, 2015
Pros: Location, overall facilities, pool and beach.
Cons: The first unit we checked into had some cleaning problems and we needed to change to another unit.
Location: Lahaina is a great place with just about everything you would want to do. Haleakala National Park is worth a day of viewing.
Only had 4 nights here which was not enough. Great location for northern Maui activities, both sea and land. Owner of this unit had well stocked kitchen and beach toys.
2 out of 5
by A verified travelerfrom nevada

The parking is tearible. The maid only came clean

Posted Apr 13, 2015
The parking is terrible. The maid only came to clean are room once and we were there for 7 nights. Then they charge us another $90 for cleaning at check out. We also had a late fight out and was told we couldn't stay. I will look at anther hotels next time.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rochester, Mi

great place to stay

Posted Apr 9, 2015
Every one of the staff had the best attitude for the whole trip. Helpful and cheerful. It was a pleasure to stay here and will be coming back.
4 out of 5
Recommended
for Families
by A verified travelerfrom British Columbia

The resort was pretty good.

Posted Apr 8, 2015
Pros: The pool and beach access and the fact that it was close to the whole island while still be secluded
Cons: The parking spaces being bigger and a more friendly and accommodating staff
Location: Secluded but still close enough to everything for us.
It was okay but the staff were not exceptional. Our room and resort facilities were great but the staff were not friendly or accommodating at all. We had to wait for answers on several questions and even had to follow up on things ourselves which led to a dissatisfaction in this area. Was very close to all of our out of resort activities and quite secluded which was great :)