Ratings based on 2,226 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from OKC, OK

Great hotel on one of the best beaches

Posted Oct 18, 2014
Great, friendly staff and nice facilities. Their restaurant is good but it closes at 9 along with the beachside bar so not great for late night drinks. It's on Kaanapali beach which is very nice for swimming and Black Rock is right next to it and easily accessible for good snorkeling. They have a couple small pools which aren't great but we didn't care about the pools when the beach is 5 steps away. There are a bunch of restaurants really close by at the fairway shops and then also a short drive or long walk to whaler's village for more shopping and eating. Overall, the resort was very clean with friendly and helpful, accommodating staff.
5 out of 5
Recommended
for Couples
by A verified traveler from Selah, WA

Nice clean hotel right on the beach

Posted Oct 18, 2014
Pros: Clean and well manicured lawn, very friendly staff, beach-front, etc. Too many great features for a 3-star hotel, you get more for what you pay for.
Cons: More parking spaces needed. We had a rental car and didn't mind the daily parking fee but hardly no parking spaces during luau hours (5:00 - 9:00 PM)
Location: The hotel holds daily luau, beach front for snorkeling and scuba lessons, shops and restaurants within 10 minute walk, nightly live music at the bar
My wife and I stayed 10 nights for our 35th wedding anniversary. At first we were concerned of the noise since the hotel holds nightly luau (from 5:00 PM to 9:00 PM) but it was not a problem. All the employees were very nice and helpful especially Virgie the hotel clerk. She helped us get another room with a full-size bed when the room reserved for us had two full-size beds. The hotel is right on the beach where we walked every morning, took daily swim and listen to evening live music at the bar/restaurant to watch the sunset. Very nice vacation and very memorable anniversary!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Avoid the villas

Posted Oct 18, 2014
We checked into a villa, whose decor was 1950's. The drapes didn't fit the window, there was no desk, the cold water faucet in the shower was loose and could not turn off the water, and there were ants in the bathroom. After one night, we upgraded to the main building, which turned out to be fine.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Amazing beach and Ocean front room is great!!

Posted Oct 17, 2014
Pros: The beach and our ocean front room.
Cons: Much wider parking spaces and more parking spots. Also, internet connection wasn't great in our room.
Location is great, rooms are recently renovated & clean, hotel staff is very helpful and always there to help. We had an ocean front room at the tower and we liked it a lot. Highly recommended!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

A vacation in paradise

Posted Oct 17, 2014
Pros: The staff, the rooms in the LK Tower, the restaurant and the best beach on the Kaanapali resort strip.
Cons: The parking lot was a challenge with skinny stalls and overcrowding when luau crowds arrive by 4 p.m. or so.
Location: Take the beach walk north or south to check out other properties, visit Whaler's Village about a mile south.
It truly was a memorable vacation at the Royal Lahaina Resort on famed Ka'anapali Beach, made even more fantastic by the terrific, friendly staff. Spent hours splashing in the surf on the best stretch of beach in the area. Quiet and not as busy as the crowded beaches on the south end of Kaanapali below Black Rock. Enjoy a fabulous meal in the Royal Ocean Terrace restaurant and lounge at the RLR. If not staying in the oceanview rooms in the LK Tower overlooking the pools and beach, stay higher up on the south side of the building in the partial ocean views. A great view of the beach, golf course and mountains. We originally were booked onto the north side of the tower on a lower floor above the lobby driveway. Was quite noisy with all the arrivals and departures but desk staff was quick to accommodate when we asked to move to a quieter room higher up on the south side. Everyone was so nice, everything felt so safe (hello Mexico!). Special kudos to bartender Victor, who gladly shared stories and gave great tips on sightseeing -- especially where to find the sea turtles at a nearby public beach without having to take an expensive snorkeling tour. Visit Whaler's Village and Front Street in Lahaina Town for more culinary treats and experiences. Rent a kayak from in front of the Maui Kaanapali Villas next to the RLR for $30 an hour instead of $40 an hour. Buy $10 boogie boards at the K-Mart near the airport. We will return to the Royal Lahaina for sure.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Rosa, CA

Great Balance of Nature and Mainland

Posted Oct 15, 2014
Room was great. Bed was comfy. Bathroom was clean and shower was pretty. Hotel was in good condition, updated and current decor and facilities. Staff is very friendly and willing to help. Two pools, two bars. Walk down to the beach with easy access. Parking sucks if you self park. Operates on island time, so give yourself flex time.
3 out of 5
by A verified traveler

Great Location

Posted Oct 14, 2014
Location is the best part about the hotel. Directly at Kaanapali Beach with a wonderful ocean right at your feet. Service did not meet 4-star-expectations. First day towels were not replaced, second day we got glasses with lipstick on it. Dirt on floor stayed for 4 days since room wasn't cleaned properly. Staff lacks Aloha spirit, especially at reception.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2014
Awesome! Would stay there again! Best beach on maui!
4 out of 5
Recommended
for Everyone
by A verified traveler

Second visit to Hawaii, first to Maui

Posted Oct 12, 2014
Glad we chose this hotel. This hotel was separated from the others of this same stretch of beach by what is known as Black Rocks Beach. This meant that while we were in easy walking distance of all the other activities of the other hotels, the very long stretch of beach in front or this hotel wasn't crowded and perfect for taking that romantic beach walk with your significant other. One suggestion I would make to the hotel management is to move the evening live entertainment inside and not below the balconies of the ocean front rooms directly above. The rooms were kept very clean and comfortable. While there was complimentary in-room Keurig coffee available, we had to ask hotel staff to replenish what we used a few days during our 7 day stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Royal Lahania Hotel

Posted Oct 9, 2014
We had a great experience at the hotel. Beach and swimming pools were great and well maintained. Staff were great. Food was excellent. Service was exceptional. Staff was very helpful. The only issue was the bed was small and uncomfortable.