Ratings based on 1,962 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Nice Stay

Posted Apr 29, 2015
Pros: It was nice, it was clean, the view was great, the staff was very friendly and helpful.
Cons: The rooms in building 6 were kind of a challenge to get to. We had to take 4 different elevators to get to our room.
Location: Location was awesome. Beautiful views
When checking in we realized we booked the wrong type of room. The person helping us went out of her way to accommodate us, placing us in an upgraded room until they could find us a room that was suitable for us. They also provided free drinks and discounted meals for the inconvenience while we waited for our room. They were great!
4 out of 5
Recommended
for Families
by A verified travelerfrom Orange County

Nice Beach Front Property

Posted Apr 28, 2015
Pros: Beach, pool, views
Cons: Valet, food quality and options
Great friendly staff and very attentive. The hotel itself needs a face lift. Some of the amenities are out dated. The private beach area is perfect for spending time with family. The Dive Bar Grill has probably the best burgers in Maui. The wait staff are awesome and super laid back. You can spark up a conversation with any of them fairly easy. Great place to bring your family. The food prices are high so expect to pay a premium for staying at the resort.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Costa Mesa CA

Excellent hotel, amenities, and service

Posted Apr 21, 2015
Loved this resort! The beach is public but still had plenty of room. Black rock jumping was cool, and visibility for snorkeling was about 200 feet sometimes. The pool was clean and refreshing as well, and the hotel staff was top notch. I will definitely be staying here again.
3 out of 5
Recommended
for Everyone
by A verified traveler

nice but overpriced

Posted Apr 20, 2015
Pros: room and beach were great
Cons: prices are very high- you pay for beach umbrellas and everything. Food is nothing exciting or particularly good and very overpriced.
Location: Honu is a restaurant nearby- very good food. ABC store is super in Whalers Village- buy your booze there.
Staff was not as nice as they could be. Some staff were super friendly and nice, some were just there. Need more staff, maybe. 1 concierge for a hotel that size - long waits. Whale watch with breakfast trip is a waste of money. Plus whale season was over, but they did not tell us that. Food was like a deli croissant cut up. But the boat staff was nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Great place to stay close to beach, relaxing bars.

Posted Apr 15, 2015
Pros: Position to ,great pool and bars.
Cons: Bathrooms could be upgraded.
Location: Not far from shops, plenty of things to visit around the island.
A lovely relaxing holiday was had by our family, from reception to valet service was faultless, rooms cleaned daily. Would love to return one day
1 out of 5
by A verified travelerfrom OC, CA

Awful customers services

Posted Apr 13, 2015
This hotel even charged for requesting couples of utensils and plates, the worst customers services ever, so old dated hotel, not recommended
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
Resort was pleasant good location, food options and service could improve.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2015
Beautiful hotel and great location. Hotel staff were very unfriendly all around.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco, CA

Posted Apr 9, 2015
Great location. Beautiful grounds. -Rooms could use updating. Towel system is not guest-friendly.
3 out of 5
by A verified travelerfrom pittsburgh

Overpriced but beautiful

Posted Apr 7, 2015
They hit you with every additional fee they can think of while you're there and the food options are overpriced and nothing to write home about. The hotel itself is beautful and the beach and pool are great. Wouldn't recommend it to a close friend if I wanted keep them around.