Ratings based on 348 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from Toronto

Full 1 bedroom apt. with 2 TV 2 bath and kitchen

Posted Sep 6, 2014
Pros: Large, kitchen, huge private patio with great view
Location: 20 minute drive from former Hawaiian capital city of Luania.
Staying in a room with a full kitchen is a huge plus in Hawaii so you can save some money buying groceries and eating in. Lots of room for everyone.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin , Tx

HEAVEN ON EARTH

Posted Aug 26, 2014
Absolutely lloved the villas. Beautiful view, lovely accommodations and very quite and private. We hope to return next August for our 59th wedding anniversary.
5 out of 5
Recommended
for Everyone
by A verified traveler

Kapalua bay beach great for snorkeling!

Posted Jul 20, 2014
Great villas! Clean, quiet. Family of 5 had a fabulous Hawaiian vacation.
5 out of 5
Recommended
for Families
by A verified traveler from Portland, Oregon

Perfect place for a family vacation

Posted Jun 26, 2014
Pros: We loved the layout, class, and cleanliness and truly enjoyed the workout and spa facility.
Cons: Throughout our entire stay we had other families directly above us when we could clearly see that many other condos were empty and available.
Location: We loved being farther away from the tourist scene but close enough to enjoy it, as well. We snorkeled, swam, ate out, worked out, and relaxed.
We booked our vacation through Expedia and were thrilled with our accommodations. The Kapalua Bay Villas were close to the ocean, had beautiful condos and were perfect for our family to be able to spread about and not feel on top of each other. Everything was within walking distance. The spa and workout facility was state of the art. The relaxing environment was welcomed and we could also easily go into Ka'anapali or Lahaina for more of a nightlife scene as we wanted.
3 out of 5
by Deano from Palm Springs, CA

VERY FINE RESORT COMPROMISED BY MANDATORY FEE

Posted Jun 14, 2014
Pros: We like the location, the spacious unit design with the bedroom upstairs with its own balcony, and the care for its Hawaiian heritage.
Cons: Just address the necessity for the fee noted above. Otherwise it continues to be well maintained & staff are generally very accommodating.
Location: The Hotel & the Villas are the very last development on Maui's NW coast. The surroundings are rural and incorporate many historic sites.
This was our 3rd or 4th visit to the Villas. At check-in we were told there was a mandatory "Turnover Fee" of $130. Had we opted for daily maid service @ $25/day, one would still be required to pay the Turnover Fee. This is in addition to a $25/day "Resort Fee", which does have some value to the guest with free wi-fi, free local & long distance phone, guest privileges at the Ritz Carlton and discounts also for golf, tennis, & the Spa. This latter fee has been in place for some time & is fairly typical of similar resorts. The mandatory "Turnover" fee, however is theoretically for costs one normally expects to be covered in the rental fee & not tacked on as a required fee, regardless of the condition in which one leaves the unit. At both check -in & check-out I was told it was a new fee, but no staff were able to explain exactly what the fee was for, especially if one had opted for daily maid service & the unit were left basically immaculate, with only a change in linens & re-stocking of the supplies normally provided at resorts of this caliber. The "Turnover Fee" is just a pad to the bottom line of the resort (which is under new management), provides no benefit or value to the guest, and came across to us as a "rip-off", especially for those who normally leave their units in good condition. If the Villas are experiencing undue damage & cleaning expense at turnover, a refundable damage deposit would be more acceptable.
5 out of 5
Recommended
for Everyone
by Gail from Oklahoma City, Ok

Our Stay at Kapalua Villa

Posted May 27, 2014
Pros: Very nice staff and helpful.
Cons: I can't think of a thing.
Location: There are several nearby markets to shop for food. Lots of shops and restaurants on Front Street in Lanai which was about 20 minute drive.
The Villa was furnished well and was very clean. The views from our balcony was breathtaking and exceeded all of our expectations. The resort is very family oriented with nearby beaches and several pools. Great place and we will come again.
4 out of 5
Recommended
for Everyone
by A verified traveler

"Gold" Fairway Villa, close to beach.

Posted May 21, 2014
Very nice 2 master bedroom and master bath condo. Selected the gold package and wasn't disappointed. We had a the golf course Fairway view which was fine. It was a 15 minute walk max to the beach. The entire Kapalua Resort area was nice. The Villas we also very nice. We had 5 adults and 3 little kids. There was plenty of room for all. Just beware that Kapalua tends to have more weather than the other resort areas. We got rained out 3 out of 8 days there.
4 out of 5
Recommended
for Everyone
by Kailee from British Columbia, Canada

Honeymoon paradise!

Posted May 7, 2014
We came here for our honeymoon. When we arrived, we were in a villa right overlooking the ocean/bird sanctuary. There was a bottle of champagne and a Maui pineapple in our suite. From the location, to the staff, to the amazing room we would love to return here any time. Such a nice place to stay & visit! We especially loved the complimentary spa use - amazing, clean facility with tons to do!
5 out of 5
Recommended
for Everyone
by A verified traveler from y, NJ

Posted Apr 18, 2014
Too expensive, shouldn't have to pay any Additional Fees once paid through Expedia. The extra charges had me caught off guard, never new more fees needed to be paid.
5 out of 5
Recommended
for Everyone
by A verified traveler

Just a perfect place to stay

Posted Apr 13, 2014
Pros: Everything was great.
Cons: No
Location: We played golf on both Bay and Plantation, and they were awesome. Also golf at Lanaii is a must.
From the moment we arrived, it was perfect. Watching the sun go down and see whales in the distance, all from our balcony, just perfect. Great place to base yourself for golf, or doing nothing, and we combined both.