Ratings based on 872 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
91% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oahu, Hi

Very nice, will definitely be back

Posted Sep 30, 2014
Loved the hotel. The little general store was awesome. Was clean, quite, comfortable. Staff was very nice, friendly & accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveler from Encino, Ca

Paradise

Posted Sep 29, 2014
This hotel is secluded along the coast of Maui. A lovely place to rest your head, yet close to many excursions in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, CA

High class hotel in Kapalua

Posted Sep 26, 2014
From the moment you pull up to valet you feel welcome. This hotel is out to spoil you. Walking up to check in we were greeted with shell lei's, followed by fresh guava juice. We were upgraded at check in, which we were not expecting at all. The rooms are beautiful. Sitting on the lanai is heavenly. So much more I could share but this hotel has A++++ spirit of Aloha like I haven't seen before. If you get a chance, eat at the Beach House. Phenominal experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Halifax NS

Simply excellent

Posted Sep 26, 2014
Pros: Everything
Cons: Nothing we can think of
Location: Beach, golf, exploration of small towns and great road trips.
What a better way to experience Mauii. the Ritz Carlton at it's best, from valet to cocktails everything was memorable. Pools were amazing and breakfast was outstanding.
5 out of 5
Recommended
for Everyone
by A verified traveler from shaker hts. Ohio

Home away from home

Posted Sep 25, 2014
Very good place to rest and play. Good service and beautiful place. I think the on site dining was a little pricy but I guess that's to be expected at a 5 star hotel .
5 out of 5
Recommended
for Everyone
by A verified traveler from sunnyvale, ca

Posted Sep 21, 2014
Everyone was great , the hotel was great room was really beautiful and we'll attended.
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego, ca

Nice hotel, easy to relax with its own beach.

Posted Sep 20, 2014
We've enjoyed again and looking forward to next time!
3 out of 5
by A verified traveler from New York

Boring overpriced hotel

Posted Sep 17, 2014
We stayed here for 4 nights and found it to be extremely expensive but did not include much. After the Ritz we stayed at the Montage. The Montage blew the Ritz away in terms of what they offer and service. The beach at the Ritz is ok but there is no towel or activities or beach chairs on the beach. At the Montage chairs umbrella and towels are all included in hotel price and is located at the beach. In addition the beach at the Montage is unbelievable. There are also hiking trails at the Montage when we decided not to leave resort. I would not stay at the Ritz ever again. We had breakfast there for 2 people without asking cost and got a bill for $80! And it was mostly continental breakfast items. Highly disappointed with the Ritz.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sedona, AZ

Perfection

Posted Sep 16, 2014
Could not have picked a better place to stay on Maui. Location. Service. Restaurants. The perfect swimming beach - not all beaches are for swimming on Maui. Staff was over the top - really genuine. We will be back!
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Friendly staff in a great village

Posted Sep 13, 2014
Had ptions from doing nothing and laze around, swimming, sauna, spa, indulging in cocktails, relaxing on several sandy beaches to doing plenty of activities, including snorkeling, paddle boarding, kayaking, hiking, fine dining, golf. All this with village shuttle and smiling helpful aloha staff.