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The Westin Maui Resort & Spa

2365 Kaanapali Pkwy Lahaina, 96761 United States of America

Oceanfront aquatic playground in Kaanapali

Prime beach location
Set on a sandy West Maui beach, this oceanfront Ka'anapali resort is adjacent to Whalers Village shopping, within a half-mile of 2 golf courses, and 3 miles of Lahaina, which is accessible via complimentary shuttle service. Show more
Leisure options
The Westin Maui Resort & Spa offers an 87,000-square-foot water complex with 5 pools, spa tubs hidden by tropical waterfall gardens, and a 128-foot water slide. Guests can also enjoy Polynesian culture and cuisine at its luau.
Comfort in the tropics
All rooms come with private balconies, which afford views of mountains, gardens, and the Pacific Ocean. Rooms are outfitted with Westin's signature Heavenly Bed & Shower, bathrobes, compact refrigerators, and flat-screen TVs. Hide

GUEST REVIEWS

4.3out of 5

Expedia Guest Rating

88%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/24/2013. The check-out date cannot be after 06/24/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Ocean View - Sun PLUS
One king or two double Heavenly Beds. Located in both the Ocean and Beach Tower. Furnished lanai with partial views of ocean, the aquatic playground, gardens, and resort complex. 340 square feet. High-speed Internet access (surcharge). 32-inch TV. Cordless phone. Compact refrigerator and coffeemaker. Bathroom with bathrobes and Heavenly Shower with dual showerhead. Laptop-compatible safe. Nonsmoking only.
Garden View - Sunsational Savings
One king or two double Heavenly Beds. Located on lower floors of Ocean Towers. Furnished lanai with varying views. 340 square feet. High-speed Internet access (surcharge). 32-inch TV. Cordless phone. Compact refrigerator and coffeemaker. Bathroom with bathrobes and Heavenly Shower with dual showerhead. Laptop-compatible safe. Nonsmoking only.
Deluxe Ocean View - Sun PLUS
One king Heavenly Bed and one queen sofa bed, or two double Heavenly Beds. Furnished lanai with partial views of ocean and Black Rock. Located on north side of Beach Tower; third floor and above. 400 square feet. High-speed Internet access (surcharge). 32-inch TV. Cordless phone. Compact refrigerator and coffeemaker. Bathroom with bathrobes and Heavenly Shower with dual showerhead. Laptop-compatible safe. Nonsmoking only.
Mountain View - Sunsational PLUS
One king or two double Heavenly Beds. Located in Ocean Tower, fifth floor and above, facing east. Furnished lanai with views of golf courses and mountains. 340 square feet. High-speed Internet access (surcharge). 32-inch TV. Cordless phone. Compact refrigerator and coffeemaker. Bathroom with bathrobes and Heavenly Shower with dual showerhead. Laptop-compatible safe. Nonsmoking only.
Premium Deluxe Oceanview - Sun PLUS
One king Heavenly Bed and one queen sofa bed, or two double Heavenly Beds. Furnished lanai with partial views of aquatic playground, and ocean. Located on south side of Beach Tower; third floor and above. 400 square feet. High-speed Internet access (surcharge). 32-inch TV. Cordless phone. Compact refrigerator and coffeemaker. Bathroom with bathrobes and Heavenly Shower with dual showerhead. Laptop-compatible safe. Nonsmoking only.
Deluxe Ocean View Escape
One king or two double Heavenly Beds. Balcony with ocean view. Desk. High-speed Internet access. Cable/satellite TV with premium channels. Multi-line phone with voice mail. Refrigerator and coffee/tea maker. Hair dryer. Iron/ironing board. Complimentary newspaper (M-F).
Garden View Escape
One king or two double Heavenly Beds. Balcony with garden view. Desk. High-speed Internet access. Cable/satellite TV with premium channels. Multi-line phone with voice mail. Refrigerator and coffee/tea maker. Hair dryer. Iron/ironing board. Complimentary newspaper (M-F).
Mountain View Escape
One king or two double Heavenly Beds. Balcony with mountain view. Desk. High-speed Internet access. Cable/satellite TV with premium channels. Multi-line phone with voice mail. Refrigerator and coffee/tea maker. Hair dryer. Iron/ironing board. Complimentary newspaper (M-F).
Ocean View Escape
One king or two double Heavenly Beds. Balcony with ocean view. Desk. High-speed Internet access. Cable/satellite TV with premium channels. Multi-line phone with voice mail. Refrigerator and coffee/tea maker. Hair dryer. Iron/ironing board. Complimentary newspaper (M-F).
Premium Deluxe Oceanview Escape
One king or two double Heavenly Beds. Balcony with ocean view. Desk. High-speed Internet access. Cable/satellite TV with premium channels. Multi-line phone with voice mail. Refrigerator and coffee/tea maker. Hair dryer. Iron/ironing board. Complimentary newspaper (M-F).
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • There are no room charges for children 12 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets accepted
  • Check-out time is noon
  • Resort fee charged at hotel/condo
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18
  • Pet maximum weight in lb is 40
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Valet parking fee: USD 15 per night
    • Buffet breakfast fee: USD 27.95 per person (approximate amount)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
  • The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
    • Resort fee: USD 25 per accommodation, per day
  • Hotel resort fee inclusions:
    • Use of fitness center
    • Shuttle service
    • In-room bottled water
    • Self parking
    • Additional inclusions
  • The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change.

Promotions

New Balance Program at The Westin

Guests can enjoy complimentary use of New Balance athletic apparel and running shoes during their stay. In-room, equipment-free fitness programs are also provided free of charge.

Offer valid at participating Westin Hotels and Resorts. Guests must call the Service Express desk to request shoes and clothing in their size; items are delivered to guestroom. Shoes come with socks and disposable insoles. Details at check-in.

Endless escapes

The "Escape" room categories (only those with the word "Escape” in the title) are a rate-based room category and include no value-adds. No minimum length of stay required.

Not valid with any other offers.

Westin Kids Club

Keiki Kamp: A 2,000 square-feet facility offering educational and Hawaiian cultural activities.

For children ages 5 - 12. Guests can select from half-day, full-day and evening programs.

A charge of $55 per child for the half-day program and $80 per child for the full-day program; lunch is included. The night program is $60 per child with dinner included.

Special children's menu available at selected restaurants.

Preferred times for making up your room (don't want to interrupt naps or other family activities.

Lockout service on all or selected in-room movies.

Family plan

Children 18 years and younger are free of charge when sharing the same room with parents. The maximum occupancy allowed per room is four: two adults and two children or three adults and one child.

Awards and Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Property Amenities

Part of the Kaanapali Resort in West Maui, The Westin Maui Resort & Spa surrounds an expansive aquatic playground of interconnecting pools, tropical gardens, and spa tubs. Beach and ocean activities, including scuba-diving lessons, can be arranged on site; fees may apply. Lounge chair and cabana rentals are available at the pool and beach areas.

The resort's 15,000-square-foot full-service health spa (surcharge) provides 16 treatment rooms, a yoga garden, an ocean-view relaxation lounge, and outdoor massage cabanas.

'OnO Bar & Grill serves casual poolside fare for breakfast, lunch, and dinner. The open-air tropical restaurant and bar offers live Hawaiian entertainment at sunset and specializes in fresh seafood and island cuisine. Moonlight Lounge offers cocktails and light fare, served beneath the stars.

  • 24-hour front desk
  • Arcade/game room
  • Total number of rooms - 759
  • ATM/banking
  • Audio-visual equipment
  • Ballroom(s)
  • Banquet facilities
  • Meeting facilities size (feet) - 45000
  • Number of floors - 11
  • Valet parking (surcharge)
  • Bar/lounge
  • Beauty services
  • Breakfast available (surcharge)
  • Business center
  • Coffee shop or café
  • Concierge desk
  • Multiple large conference rooms
  • Currency exchange
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Exhibit space
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Full-service health spa
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Wireless (high-speed) Internet access - surcharge
  • Snack bar/deli
  • One meeting/conference room
  • Airport transportation
  • Tours/ticket assistance
  • Room service
  • Parking (free)
  • Shoe shine
  • Laundry facilities
  • Garden
  • Shopping on site
  • Concierge services
  • On-site car rental
  • Babysitting or child care
  • Rooftop terrace
  • Luggage storage
  • Area shuttle (complimentary)
  • Limo or Town Car service available
  • Massage - spa treatment room(s)
  • Medical assistance available
  • Multiple small meeting rooms
  • Multilingual staff
  • Secure parking
  • Parking (surcharge)
  • Valet parking
  • Poolside bar
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Sauna
  • Secretarial services
  • Security guard
  • Self parking
  • Smoke-free property
  • Spa tub
  • Steam room
  • Suitable for children
  • Supervised child care/activities
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Swim-up bar
  • Tour assistance
  • Wedding services
The Westin Maui Resort & Spa, Lahaina,  United States of America, Property Amenities Pool

Rooms

Located in two 11-story towers connected by a mezzanine, all 758 nonsmoking guestrooms offer private, furnished lanais. Rooms have island decor and Westin Heavenly Beds with 13-inch pillowtop mattresses, five down pillows, white duvets, and triple sheeting.

Amenities include compact refrigerators, 32-inch TVs, laptop-compatible safes (surcharge), coffeemakers, and cordless phones. Bathrooms have bathrobes and Westin Heavenly Showers with dual showerheads.

High-speed Internet access and two bottles of water per day are included in a daily resort fee.

Heavenly Cribs are available upon request

The Westin Maui Resort & Spa, Lahaina,  United States of America, Rooms Guest Room

Room Amenities

  • Cable/satellite television channels
  • Pay movies
  • Premium bedding
  • Lanai
  • Complimentary newspaper
  • Air conditioning
  • Climate control
  • Blackout drapes/curtains
  • Voice mail
  • Multi-line phone
  • Refrigerator
  • Coffee/tea maker
  • Wake-up calls
  • Turndown service (on request)
  • Designer toiletries
  • Shower/tub combination
  • Extra towels/bedding in room
  • In-room massage available
  • Bathrobes
  • Hair dryer
  • In-room childcare (surcharge)
  • Electronic check-out
  • Electronic/magnetic keys
  • Desk
  • Clock radio
  • Window opens
  • Trouser press
  • Iron/ironing board
  • Daily housekeeping
  • Non-smoking only
  • Pillowtop mattress
  • Signature bedding
  • Rollaway beds available
  • Cribs (infant beds) available
  • In-room safe (laptop compatible)
  • Wireless high-speed Internet access (surcharge)
  • In-room safe

Dining

tropica - Overlooking the Kaanapali beach walk, this open-air, ocean-view restaurant specializes in fresh island seafood and grilled items. Open for breakfast and dinner. Hawaiian entertainment nightly at sunset.

‘OnO Bar & Grill - A casual poolside grill serving breakfast buffets; sandwiches, fresh fish, and salads for lunch; and Hawaiian-style tapas or à la carte selections for dinner.

Colonnade Café - Open-air dining overlooking koi ponds and waterfalls. Serving coffee, tropical drinks, and light fare throughout the day.

Sea Dogs - Located near the pools, ocean, and beach walk, this casual food stand offers cold drinks and snacks from mid-morning until mid-afternoon.

Wailele Polynesian Luau - Authentic Hawaiian dances, five-member fire knife dance performance, island cuisine served family style, and unlimited drinks and cocktails.

The Westin Maui Resort & Spa, Lahaina,  United States of America, Dining Restaurant

Recreation

The centerpiece of the resort is its 87,000-square-foot aquatic playground with five interconnected pools, spa tubs, swim-through grottos, waterfalls, meandering streams, and a 128-foot water slide. Scuba-diving lessons and other aquatic classes are offered daily (surcharge). Guests can also enjoy aquatic golf, water slide races, water volleyball, and water aerobics.

The 24-hour ocean-view fitness center has free weights, strength-training equipment, and cardiovascular machines with individual TVs.

The 15,000-square-foot Heavenly Spa by Westin (surcharge) offers 16 treatment rooms, an outdoor yoga garden and massage cabana, an ocean-view relaxation lounge, and men's and women's locker rooms with saunas, steam rooms, and spa tubs. Extensive spa services include Hawaiian massages, and full-body treatments and facials. The full-service beauty salon offers manicures, pedicures, and hair-styling services, along with bridal beauty arrangements.

Westin Kids Club for children ages 5-12 (surcharge) and Westin Destination Club specializes in Hawaiian cultural activities.

At the adjacent Kaanapali Beach, rentals are available for water activities such as snorkeling, catamaran sailing, parasailing, and kayaking. Guests can also rent lounge chairs and cabanas. Whale watching (seasonal), sunset cruises, and snorkeling excursions are offered.

The resort is within a half-mile of Kaanapali's two 18-hole golf courses, the Royal Kaanapali Course, designed by Robert Trent Jones, Sr. and the Kaanapali Kai Course. A golf academy is seven miles away.

Sight-seeing and whale-watching cruises, deep-sea fishing excursions, and water-sports rentals are available at Lahaina Harbor, four miles away.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

A social experience, Unwind...A Westing Evening Ritual is offered poolside overlooking the ocean and features tastes, sights, and sounds of Hawaii.

  • Golf - driving range nearby
  • Golfing nearby
  • Golf - miniature nearby
  • Motor boating nearby
  • Windsurfing nearby
  • Boat launch nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Personal watercraft
  • Volleyball nearby
  • Basketball nearby
  • Tennis nearby
  • Pilates classes/instruction nearby
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Hiking/biking trails nearby
  • Horse riding/rental nearby
  • Parasailing nearby
  • Helicopter/airplane tours nearby
  • Bird watching nearby
  • Fishing nearby
  • Playground nearby
  • Aerobics on site
  • Swimming on site
  • Whale-watching on site
  • Yoga classes/instruction on site

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Westin Maui Resort & Spa

4.3
out of 5
avg. guest rating
Hotel service:
4.3
Hotel condition:
4.2
Room cleanliness:
4.2
Room comfort:
4.2
Location:
4.7
Neighborhood:
4.6
88%

of guests recommend

out of 477 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

A Traveler from Denver, CO
5.0
out of 5
Recommends this hotel
Posted Dec 8 2011

“Perfect Honeymoon”

I was a little hesitant from reading all the reviews before our trip. We switched our hotel last minute from the Hyatt to the Westin because of renovations at the Hyatt. This is our honeymoon, so we did not want to deal with any renovations. We were extremely pleased with every aspect of the hotel. The staff was fantastic, the hotel grounds were very beautiful. Our room was great; yes, you can see signs of usage in the rooms like mentioned in previous posts, but what do you expect?! It's a hotel! I think they did a great job with the interior design to try to update the outdated rooms. The bed was extremely comfortable, they greeted us with complimentary champagne, and our entire experience at the Westin was positive. We can't wait to go back!

A Traveler from Portland, OR
5.0
out of 5
Recommends this hotel
Posted Dec 2 2011

“All in One”

This hotel had everything we needed. If we hadn't have been interested in seeing the whole island, we could have spent our entire stay at the resort. The shuttle service was convenient, and the concierge was overly helpful. The perfect all in one.

Area recommendations
Captain Jack's had delicious, affordable food of all varieties. And a great seat to watch the activity down on Front St.
rob t
4.0
out of 5
Recommends this hotel
Posted Nov 30 2011

“Great hotel, beds too small”

The only "bad" about the hotel is the double beds, too small, although they are very comfortable! The pool area is absolutely wonderful!

A Traveler from South Dakota
4.0
out of 5
Recommends this hotel
Posted Nov 29 2011

“KID FRIENDLY ~ not a romantic get away”

The hotel was great for us because we have two children. This is not a romantic, quiet get away. We thought it was perfect for our family, but when my husband and I came alone two years previous, we stayed in a much smaller, quieter, no kids hotel. The rooms are VERY small but clean and suit the purpose of just sleeping in. Beautiful hotel, with gorgous grounds, lots of great EXPENSIVE food and drinks.

Mary A from Las Vegas
5.0
out of 5
Recommends this hotel
Posted Nov 29 2011

“Loved it”

I would go back in a heart beat. Did not stay long enough.

A Traveler from Tucson, AZ
1.0
out of 5
Does not recommend this hotel
Posted Nov 29 2011

“Wouldn't go back to this hotel”

We stayed at the Westin in October 2011, there was a general air of disrepair about the hotel. Peeling wallpaper, and every pool at the hotel has broken tiles, not cleanly or safe for peope with children like myself. I would not recommend staying here, we asked to stay until 2pm because out flight left at 9pm, we were told no. This is off season and there should have been no reason why, especially since the hotel wasn't full, that we couldn't stay until then. We also went to the hotel's luau, complete garbage. We waited in line, paid a lot of money per ticket, and the food was awful.

Christy H from Colorado Springs, CO
5.0
out of 5
Recommends this hotel
Posted Nov 20 2011

“Great Outdoor Recreation Area”

We were very happy with the outdoor pool area at the Westin. It was extensive and a lot of fun! Also right on the beach, and new beach towels whenever you need them. The only thing we didn't like was the fact that they changed our room to a spot with a view of a roof from which loud music came out of on some nights. The rooms could use some updating but were cleaned well and were very comfortable and a good size. The amenities were worth the resort fee, but food was a little pricey. Overall great experience! Try the breakfast buffet!

Area recommendations
Lahaina shops and restaurants. Cool Cat Cafe was great and well priced.
Getting around
You will most likely need a rental car if you are not interested in eating at the resort for most meals. There is a shuttle service but trying to coordinate it with meal times can be tough. Parking is included in your resort fee at the Westin, which was nice. They will valet park your car for free if the lot is full.
Jacqueline T from Connecticut
5.0
out of 5
Recommends this hotel
Posted Nov 18 2011

“I loved the hotel and definetely would stay again.”

I had a small problem. It is a non-smoking hotel and we are non-smokers. When I entered our room it smelled of smoke. Cigarette smoke. When we looked out on the lanei, there were cigarette butts all over the place. They offered to change our room but we were with friends who had the room next door to us and we were reluctant to change rooms. As a result every time we entered the room we could smell that smoke. It was in the curtains and carpeting.

Twila B from Lexington, KY
5.0
out of 5
Recommends this hotel
Posted Nov 14 2011

“Great time at the Westin”

The hotel is even more beautiful than any pictures express! It was beautiful and the staff was very helpful and friendly. The location was fabulous, the beach was beautiful. I would definitely recommend this hotel and I would definitely stay here again. With that said the only two things that were less than ideal were the plumbing and the food prices. We had to move rooms on the second day because there was water bubbling up our sink randomly.... and the food at the hotel is outrageous. It was good, but just really expensive. I know that you can expect that in Hawaii, but it was more than other restaurants and hotels. They should consider a complimentary continental breakfast or at least a very reasonably priced breakfast package. All in all, a great place, a great trip and we would definitely visit again!

Area recommendations
Kapalua, Lahaina
Thom M from San Francisco
3.0
out of 5
Does not recommend this hotel
Posted Nov 7 2011

“Older property, but did the trick”

Good intro to Hawaii. Would try the Sheraton next time (closer to Black Rock, and Sheraton seemed more lively.) Food is expensive everywhere, but few hotel restaurants delivered appropriate value (price, uniqueness, variety.) But good fish with the usual crusted this, sauce on that. Great pool and service. same mediocre food poolside, though. Bed was awesome. Room/lanai (ocean view) worth the money! Parking was fine, despite reviews to the contrary. When the self-park was full, they posted a sign and we valeted on the hotel. Interesting mix of people. Not gay inclusive, per se, so would head somewhere more open next time. But that can be said of most US cities. Overall...dive in, it's a great resort and on par with other similar priced resorts in the 4 star category. Have fun! It's Hawaii!

Area recommendations
Wouldn't.

The Westin Maui Resort & Spa

2365 Kaanapali Pkwy Lahaina, 96761 United States of America

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Nearby Points of Interest

  • Whalers Village - 0.2 km / 0.1 mi
  • Kaanapali Golf Courses - 0.3 km / 0.2 mi
  • Kaanapali Beach - 0.6 km / 0.4 mi

Location Highlights

  • Marina nearby
  • On beach
  • In historical district
  • Airport nearby

The closest major airports to The Westin Maui Resort & Spa are:

Kapalua, HI (JHM-West Maui) - 5.1 km / 3.2 mi

Kahului, HI (OGG) - 26.7 km / 16.6 mi

The preferred airport for The Westin Maui Resort & Spa is Kahului, HI (OGG).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Kahului, HI, United States (OGG)

Area:

Kaanapali, Lahaina, Hawaii, United States of America: Kaanapali is a prime vantage point for viewing humpback whales, which swim by December to May. The town’s whaling history is displayed at Whaler’s Village, a shopping complex and museum. Visitors also can experience the area’s farming past by riding the Sugar Cane Train, a restored steam locomotive. Snorkelers and divers can enjoy the coral reefs and fish that thrive in nearby Black Rock Beach.

The Westin Maui Resort & Spa

2365 Kaanapali Pkwy Lahaina, 96761 United States of America

Most recent booking for this hotel: less than 2 hours ago.
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