Ratings based on 1,715 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chino Hills, CA

Nice resort

Posted Sep 27, 2014
Our second time staying here. Nice place. Love the location and available activities. Check in was terrible. Waited a long time for our room and the reception person was a bit rude. The rest of the 2 weeks there the staff was great, both at the restaurant and the pool staff. But overall love this place.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 26, 2014
Pros: The hotel us beautiful and the staff are very accommodating.
Cons: The elevator needs to be quieter. This one is in the ocean tower on the end by the banquet rooms. We were 3 rooms down and could hear it.
Location: Beautiful location on the beach with walking path, Whaler's Village shops and restaurants close by, and a shuttle to take you into town.
We came here to celebrate my husband's birthday. It was perfect. The weather was perfect, the sunsets were beautiful, and the hotel was inviting and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 25, 2014
Loved the Westin Resort. I would recommend to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveler from k

Great ocean front hotel

Posted Sep 24, 2014
Great location on island with plenty to do. Separate pool and water slides for kids. Service was excellent from hotel staff. Food wasn't great but there are plenty of choices nearby. Rooms were nice and very clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Newport Beach CA

I took my 82 yr old mom to Maui

Posted Sep 23, 2014
it was wonderful, we had pleanty to do. we walked on the boardwalk every morning, took a sunset sail on the Hula Girl (a georgous catamaram). shopping is just next door at Whalers Village.
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Nice hotel close to the beach

Posted Sep 19, 2014
Entry foyer impressive, including waterfalls and real live flamingos. We had a pool and ocean view room with a balcony. The view was stunning. The hotel runs an efficient shuttle bus to the local village which has great shopping and great caf├ęs .
4 out of 5
Recommended
for Everyone
by A verified traveler from ca

Gorgeous scenary!

Posted Sep 14, 2014
Gorgeous waterfalls, and flamingos and coy fish. Beautiful pools and slides and scenery as well. Rooms were not the nicest a little but old with new remodeled portions to cover it up. Food was very expensive and amenities as you might imagine. Customer service was pretty good overall despite a few bad apples. Most of the staff friendly and helpful. Parking also not horrible but could be better. But location was superb rt next to the beach and mall and not very far away from most stuff. Overall, I really liked our experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Perfect place to stay!!

Posted Sep 14, 2014
I would recommend this hotel to anybody at any time! The staff was very pleasant and very accommodating, an absolutely beautiful place very tropical, plenty of places to eat and beautiful waterfalls and pools surrounding the whole resort. Our son and his wife stayed here for their honeymoon 11 years ago, and it is still as beautiful if not more beautiful than they explained it!! Would definitely stay here again when we come back to Maui!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 12, 2014
Pros: Beautiful grounds. Staff very helpful. Close to restaurants and shopping.
Cons: The Westin does NOT have a laundry room. Their prices for laundry service per article are outrageous!! We wasted vacation time finding a laundromat.
Location: Excellent location!! Close to Black Rock and next to restaurants and shopping.
What a way to spend your 41st wedding anniversary!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and comfortable hotel

Posted Sep 11, 2014
This is a very clean and comfortable hotel. I had a mountain view room with the stretch of the green golf course and the mountains in front of me. You could see both the sun and moon rises up which were majestical! The pools were wonderful and the service was great. I highly recommend the hotel.