Ratings based on 2,005 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from cheyenne wy

Expensive for what they offer!

Posted Jul 31, 2015
They did offer free towels, but you have to pay resort fee on top of an heafty room fee! It was a gorgeous property we enjoyed it greatly. The pool was nice but the water slides were on the fritz. We ate both hotel resteraunts. The one by the beach had really bad soda/pop but that didn't stop them from charging $4 a glass. They have a very nice setting, but the food is way over priced and honestly not that good. We ordered mahi and it tasted like carp....... When your are paying $36 a plate it should be at least ok. The other resteraunt was a little more down scale $22 for a burger. I got the salmon BLT, all I can say is I've had better balony sandwiches. I would suggest going off resort for any dinning, and would suggest maui taco and lahina fish market!! Yum for a better price!!! Their beach was amazing!!!!!!!!! The only concern is the charter boats using it as a docking/pick up point. We almost got ran over by a cateramaran while we were snorkeling. The staff was all helpful. The parking was very tight..... Glad we got an economy car. The location was prime!!!! I would honestly suggest another resort in Lahina.
5 out of 5
Recommended
for Everyone
by A verified traveler from Irvine, CA

what a view !

Posted Jul 31, 2015
Pros: Everything !!!
Cons: Nothing
Location: It was just a perfect location to everything from the pool, to the beach and then to the local town on front street as well to shop .
We checked in after flying all day and the check in was made so easy ! Everyone was just wonderful ! We were upgraded free to a complete view of the ocean and pool and I was just spectacular !!! The food at the restaurants ( Relish is the name where we ate) was just excellent and so was the service there. We had special orders to be made were to have no salt on any and all food that were ordered and it was just perfect ! The waiters listened to our needs for health issues and then spoke to the chefs on our behalf. Nothing was overlooked for us and it was all just wonderful !!! Fun every day here !!! A must for all and yes, we will be back and yes we will stay here at the Westin Maui !!! Blessings to all always.... Claudio & Michele
3 out of 5
Recommended
for Families
by A verified traveler

Staff was fine and the best part of the hotel

Posted Jul 30, 2015
Pros: Staff was great
Cons: Room was cramped; only one chair. Bathroom had a sliding door with a major gap when fully closed; paper-thin walls
Location: Close to everything; rental car is recommended if you want to really good food
Pool was a disappointment; one slide completely not working. Other slide was adequate but also lacked water flow to make it fun.
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Beautiful location

Posted Jul 27, 2015
Good experience overall. Staff is ok. I've been to hotels with friendlier staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

어린아이가 있는 가족형 호텔

Posted Jul 27, 2015
다양한 사이즈의 풀장 보유와 투숙객을 위한 수영장 이용 혜택 등은 매우 훌륭한 편입니다. 호텔 앞 바닷가도 깨끗해 호텔 수영장와 해변을 동시에 이용하기에 최적의 장소입니다. 특히 노을이 지는 석양의 정취는 가히 일급. 다만 사람들이 많고, 북적거리고, 늦은 시간까지 아이들이 울고 뛰고 그래서 조용히 휴가를 보내려는 사람들에게는 맞지 않습니다. 철저히 아이들과 함께 즐기는 가족형 호텔이라고 보시면 됩니다. 아침 조식 메뉴는 평범한 편이지만 사람이 많아 기다려야하고, 야외라 음식의 정돈 상태가 불량합니다. 호텔 앞에 있는 레스토랑이 오히려 맞도 좋고, 전망이 좋은 곳에서 조용하니 식사할 수 있으니 참고하시길.
4 out of 5
Recommended
for Everyone
by A verified traveler from 日本

海沿いのラグジュアリーなホテルです

Posted Jul 26, 2015
海に面した素敵なホテルでした ただ、なぜか枕が臭くちゃんと洗っているのか不思議なくらいでしたまた、チェックインがすぐにできず30分以上待たされタイトなスケジュールの中、不満が残りました プールはファミリーにとてもよいとおもいます
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2015
Beautiful resort with lots to do! Staff was very pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lexington nc

Lovely hotel next to whalers village.

Posted Jul 22, 2015
Loved the hotel. Close to shopping, snorkeling, relaxation. Only downfall no family hot tub.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Worth the money & experience.

Posted Jul 21, 2015
The fact that we were made to feel so welcome as soon as we stepped on property. After we realized that may not the norm in Maui, it definitely added to our peace of mind.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2015
We had a nice time. The complimenery photo gal was rude.