Ratings based on 1,693 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful time!

Posted Aug 30, 2014
Pros: The pool was very tropical and very family friendly especially the slide. It was great to have an adult pool area away from the lower pools.
Cons: It would have been nice to have more restaurant choices on the property. Cheaper prices. Starbucks was the only coffee place on the property.
Location: Surfing is great on this side of the island but if your into windsurfing then stay on the east side.
Everything was great. A bit expensive to eat at the hotel restaurant for breakfast, but the food was great. Whalers Wharf Village was next door so we had breakfast and lunch at the food court and then dinners at the fabulous restaurants there too. We did the Air Maui Helicopter tour and Snuba and Flying Hawaiin Ziplining. They were all fabulous! We rented a car and it was very easy to get around. Got a convertible, it was fantastic for Maui's weather, we had the roof down day and night. The days are short there. It was dark by 7pm so get up early to enjoy everything.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mission Viejo, CA

Buffet breakfast

Posted Aug 27, 2014
Pros: The location was great. The pool servers were extremely good and they remembered our name throughout the week.
Cons: The Buffet could definitely be improved.
The buffet breakfast had birds eating at the serving spoons. Not sure I will ever eat at the buffet again after seeing that... unfortunately we saw that towards the end of our stay. Not a lot of servers for your eating area... we had to wait 30-40 minutes to be seated and their were plenty of tables available. Most of the staff were very nice and had personality... the employee watching the water slide had NO personality.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chino, CA

Posted Aug 25, 2014
The resort was more than we expected, it was a very nice resort. We will definitely be back, couldn't have asked for more, awesome !!!
5 out of 5
Recommended
for Families
by A verified traveler from Chicago, IL

Beautiful hotel close to the beach.

Posted Aug 24, 2014
Pros: Sunsets, beach and pool.
Cons: Food and transportation.
Location: Location on Ka'anapali beach is one of the best areas on the island.
Great stay, a little expensive for food and pool equipment with limited shuttle transportation (every hour). However, staff, the pool, beach and a spectacular sunset makes it amazing. Would recommend having an ocean view room.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

We had a great stay

Posted Aug 23, 2014
Pros: Location, location, location
Cons: I mentioned the additional hot tub for the family pool
Location: Center of everything you need. Minutes from shops, rental equipment with ocean at your doorstep. What's not to like?
The atmosphere surrounding the resort is tranquil when we compare it to our stay in Honolulu in the past. There were always open lounge chairs around the many pools and the cocktails were delightful. We found the staff to be very attentive. My wife and I enjoyed everything from sunsets to sunrises during our stay, taking in all the awe inspiring views you would expect from this beautiful place. The only suggestion I might make is another hot tub for the family pool. The adult pool has the only one and it's hard to watch the disappointment on the faces of the clients with children when they were asked to leave by staff. The staff was nice about it and all but I just would like to suggest getting another one by the lower pool. Prices, for food and drinks? Well..............hey..........it's an island resort. Whatcha gonna do? The room prices were right in line with the industry there and I have no problems with that. Valets always parked our car when the self parking lot was full. That was nice. Made for no worries you know? We will recommend this resort to friends and family for the complete resort experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from sc

Great location, not much service without $!!

Posted Aug 22, 2014
Beautiful hotel, needs upgrades. No parking. Close to restaurants beautiful beach. Snorkel right off beach but buy your own gear at local shops.
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

beautiful hotel beaches will stay there again.

Posted Aug 22, 2014
Pros: beautiful!!!
Location: maui did submarine spa,
loved every bit every day!! anywhere to go just had to register
5 out of 5
Recommended
for Everyone
by A verified traveler

Class A hotel on beach

Posted Aug 19, 2014
We had a marvelous time. It was all wee hoped for and more.
4 out of 5
Recommended
for Everyone
by A verified traveler from Long Beach

Nice facilities. Had stayed there in years past.

Posted Aug 18, 2014
Pros: Location to the beach.
Cons: When did you get rid of the regular bathroom door for a sliding door. Have stayed in the is hotel on several other occasions. Not an improvement.
Location: Front street. Beach activities. 24 hour gym
Staff was very helpful in particular Shirley E and Alicia from the concierge desk. Made very good recommendations in terms of activities and places to visit and dine.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2014
NIce staff wonderfull grounds , Very nice beach . Not centrally located if you are going to do a lot of sightseeing .