Ratings based on 134 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby Lou from louisville, ky
A BEAUTIFUL GETAWAYPosted Dec 2, 2013
Cons: faster internet connection
Location: red sand beach, hermoa beach, joke beach, wainapnapa state park, hang gliding maui, seven sacred pools, waimoku falls, hike, bike , yoga, spa
I COULD NOT QUIT RAVING ABOUT THIS PLACE, I LOVED IT, IT WAS AMAZING AND QUIET AND TRANQUIL. THE SERVICE WAS GREAT AND THE FOOD AND DRINKS WERE GREAT, WANT TO GO BACK! AFTER GOING TO ALL PARTS OF THE ISLAND, THIS WAS BY FAR THE BEST HOTEL AND THE NICEST AND QUIETEST AND PRETTIEST ONE ALL AROUND!!!! THE SPA IS AWESOME AND THE STAFF IS GREAT, YOU CAN GET A KEY TO THE CROSS AT THE TOP OF THE HILL, THEY WILL BORROW YOU BIKES AND THEY HAVE A SHUTTLE TO THE BEACH! REALLY COOL HOTEL WITH ALOT OF THINGS TO DO IN THE DAYTIME, RED BEACH, SEVEN SACRED POOLS, HIKE TO WAIMOKU FALLS, HANG GLIDING MAUI, RELAX AT SPA......there is a very slow internet connection and no tv, just FYI
for Everyoneby A verified traveler
Posted Dec 2, 2013
for Everyoneby Toni from Utah
One night, wished I had a month...Posted Nov 19, 2013
Pros: Everything. Amazing location and the staff is a perfect example of the spirit of Aloha.
Having lived in Hawaii for many years and having stayed at this property under previous owners in the past I must say, it just continues to get better and better. Staff is wonderful, rooms perfect, you can do yoga, play at the beach ride bikes all at no extra charge. I loved putting my cell phone on vacation in it's own little cubby complete with a beach. :)
for Couplesby Shilpa from Portland, OR
Knowledgeable and friendly staff make this an A+++Posted Nov 12, 2013
Pros: Staff, Activities, Spa
Cons: Restaurant choices, room updates
Location: Great beaches, surfing, waterfalls and hikes. Limited numbers of restaurants but there are few noteworthy ones - Thai food, food Carts, Uncle Bill's.
I have never felt so at home and welcome at a hotel until I stayed at the Travaasa. I can't say enough great things about the hotel staff. After 8 nights here they started to feel like family. The staff is very knowledgeable and the free activities provided by them are excellent. Hana is a quiet and sleepy town so if you are looking for a relaxing, low stress vacation in Maui, Hana is the place to be and Travaasa Hana is the place to stay. We were initially planning on spending 4 nights in Hana and 5 in Kapalua. We spent one night in Kapalua and turned back around and went back to the Travaasa. That's how much we loved it there.
for Couplesby Deanie from Edmonds,WA
Very pretty grounds. Relaxing pace.Posted Sep 11, 2013
Pros: No pressure. Loved the Garden Jr. suite. Pools nice. Grounds kept up.
Cons: I cleaned the light switches and door knobs and cabinet handles to fridge.
Location: Hamoa beach was enough!
Helpful staff! The road to Hana wasn't bad - very pretty.
for Familiesby TravelT from New York
Great place but no foodPosted Sep 2, 2013 on Hotels.com
Wonderful area, lovely sea ranch cottage, friendly staff at hotel. Slim pickings for food. Additional $95 service fee should be included in hotels.com price.
for Everyoneby Kevin from Boston
Nice Place to stay for a night or twoPosted Aug 14, 2013
Pros: Location, and the staff
Cons: update sea ranch cottages
This was may second time staying at this hotel. (the 1st under Traavasa name) The location and beauty of this place is amazing. The sea ranch cottage was nice, but really needs updating. The bathroom vanity and wet bar area in particular. The units are duplexs so if you have a noisy neighbor, it can be annoying. This happened to me, but the staff relocated us to a 3 bed condo which was nice, but still a hassle. It was very disappointing to find out we could not use some of the facillties (sauna & cold plunge) with out ordering a full treatment massage of some sort. The dining room is nice and "Jay" works hard to keep everyone happy. The food is good but overpriced. The entertainment was excellent. I would recommend this hotel as a great place to start your day if you were going to the seven pools or any other attraction on this side of the island. Just bring your wallet.
for Couplesby Cindy from Long beach ny
Wish I could afford more than one night!Posted Jul 25, 2013 on Hotels.com
At the end of the road to Hana the Travaasa is a sight for sore eyes! The staff is very welcoming and they go out of their way to accommodate youth needs. We stayed in the adult only are in a cottage with our own hot tub. Fantastic! It was so serene. Loved, loved, loved the adult only infinity pool. Absolutely beautiful, never wanted to get out, we did laps and had a great time between the pool and hammocks. and I hate pools. Wish we had understood the activity fees prior to booking. I am an I prefer member but decided to book through Expedia because it was significantly cheaper. Resort was going to hit us with the fee but decided not to as we were there only for 1 night. Now that we understand how resort works, might go back for longer to enjoy all the amenities! What a nice retreat!
for Couplesby Deb from Ohio
The best hotel of our vacation.Posted Jul 20, 2013
We stayed in 3 different hotels during our stay in Hawaii and this was by far the best. The grounds were beautiful and everything was so spread out that it was like you were there by yourself. We got up early and sat in the hot tub and enjoyed the serenity of the ocean totally alone. From the moment we arrived, the staff was fantastic. Patrick, a longtime employee of the facility, was extremely gracious and helpful and got the stay off to a great beginning. Although the hotel was a little more pricey, it was well worth the extra money we paid, even if you can just do one night.
for Familiesby Jessica from Utah
Waste of money. Do the road to Hana in one day.Posted Jul 11, 2013
Pros: We really liked the banana bread and note that greeted us in our room when we arrived. We also really appreciated the man in the activities center.
Cons: The bathrooms of these rooms need to be upgraded. They need new paint and the tile is way overdue for a facelift. Tell guests about the mosquitos!
Our family of four wanted to make our first Road to Hana experience a memorable one so we decided to make it a two day adventure and stay the night in Hana. We had read some pretty unfavorable reviews of other places in Hana so we decided to take a chance and stay at Travassa Hana. The price of the room was a splurge for us, but we decided to go for it since some of the reviewers recommended it. What a waste of money!! We arrived at 5:00 on a Monday and were led to our room. The beds were very small and didn't seem like true Queen sized beds. Also, they were very uncomfortable and the sheets were very scratchy. Both my husband and I woke up with sore backs from the beds. The worst thing about our stay was the lack of air conditioning of an adequate number of ceiling fans for the room size, which was ample. The bathroom was also very dirty and VERY outdated. The worst were the questionable stains in the toilet room. Yuck! We went for a short walk to dinner and were eaten alive by mosquitos. We were never warned about this infestation and would have taken precautions had we just known. We had to board our flight home covered with itchy mosquito bites. They were miserable. For the money, this resort is NOT worth your time. Do the road to Hana in one day and skip staying here overnight. The staff was very friendly on the first day, especially the kind gentleman who was in charge of the pool gear, but on the second day the lady who checked us out could not answer a simple question