Ratings based on 724 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Sonoma County, CA
Posted Nov 23, 2014
Not the Four Seasons but good deal for price point.
for Everyoneby A verified traveler
Waielea is gorgeous!Posted Nov 19, 2014
Had a great visit , friendly staff, wonderful breakfast, beautiful location, somewhat outdated rooms and common areas.
for Everyoneby A verified traveler
Great location and pool. Looks tiredPosted Nov 17, 2014
Great location, pool and views. Excellent overall. Facility looks a little tired. Restaurant not great.
for Everyoneby A verified travelerfrom Los Angeles
Quality facility in WaileaPosted Nov 12, 2014
Pros: Friendly staff, excellent breakfast included in package, comfortable room.
Cons: No direct access to beach.
Location: Wailea is simply beautiful. Shops at Wailea are within walking distance.
We really enjoyed our stay. The room was clean and comfortable. The facility was well-appointed and maintained. There is no beach directly beyond the pool. Staff was very friendly and helpful. Excellent breakfast as a part of our selected package. Overall, we were very pleased with our hotel choice.
for Everyoneby A verified travelerfrom Vancouver
Comfortable and relaxing stayPosted Nov 11, 2014
We had a very good experience. Staff were very friendly and helpful. Towel service at the pool was always quick and easy. Resort is right on the water with access to beaches on the left and on the right - short 1-3min walk depending on where your room is located. Didn't see any noisy, rowdy kids which was nice too for a relaxing atmosphere. Our oceanfront room was nice. Breakfast buffet was good (included in our package). Best part is you can spot turtles when you walk along the oceanfront of the resort.
for Couplesby A verified travelerfrom Santa Rosa
beautiful view from our roomPosted Nov 9, 2014
Pros: The staff and the room
Cons: My wife was expecting a lei and i asked where i could get one and was told from Safeway....maybe have some available for guest that didn't think ahead
Location: The location of the hotel was wonderful ...it was away from town yet close to shopping and restaurants. We totally enjoyed the convenience.
Loved the staff they really made the difference. Everyday we were greeted at the front desk and always by passing by staff. The view was magnificent. Shopping and restaurants close by gave us no reason to venture out. We definitely will be coming back.
for Everyoneby A verified travelerfrom Sterling Hts, MI
Very nice hotelPosted Nov 7, 2014
Room was great- beautiful ocean view. Property/grounds well taken care of. Staff was excellent. No sandy beach directly in front of hotel: have to walk to either side of property for sand-only con. Infinity pool is awesome. Restaurants are pricey-but they all are in the Wailea Gold Coast! Would stay there again.
for Everyoneby A verified travelerfrom Houston texas
Not an honest response about ocean viewPosted Nov 1, 2014
I had paid for ocean view . First night I was given a room without ocean view . They told me all rooms had partial ocean view and that was given to me. I refused to believe that and asked to be changed . I had to wait for the next day . The hotel was full. I was then given a full ocean view. I felt they tried to deceive me . Did not like their response an attitude. I should have been told the truth that hotel was full.
for Everyoneby A verified travelerfrom Park City, Ut
The Marriott Resort and Spa is a Wonderful placePosted Oct 28, 2014
Pros: The Staff, concierge, the set up. the Room the Pools, the closeness to the beach...\
Location: Very close to the Beach, shopping and great places to eat...
I would recomend this place to all of my friends and family, I had the best time there, it is a lovely place and very accomidating,
by A verified travelerfrom Selah, WA
Expensive, outdated and did I mention expensivePosted Oct 28, 2014
This property definitely needs a remodel. With $30 daily Resort Fee you would hope they would put some$ back into property. The shore heads had gunk on it & I cringed during every shower. Beds were not equal quality compared to other Marriott properties. Major overhaul due. $35 valet parking $30 self park. With all the attendants they have at least they could do a little quick wash cleaning. Then tipping them more $$. Not happy wit that either.
Comment from Hotel Management
Oct 31, 2014 by WaileaMarriottManagement, Hotel Management
Aloha Marijo, Thank you for sharing your feedback. Please accept our sincerest apologies for the inconveniences you experienced. We have shared your comments with the Director of Housekeeping, and will address the issues you mentioned immediately. Thank you again for your feedback, as it helps us to identify and address areas of improvement, and will allow us to provide a better experience for all of our guests. Warmest Aloha, Wailea Beach Marriott Management