Ratings based on 857 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto, canada

Beautiful location

Posted Feb 23, 2015
Very enjoyable location. The hotel and accommodations were beautiful with a breathtaking view of the ocean.
2 out of 5
by A verified travelerfrom korea

실망입니다

Posted Feb 23, 2015
Pros: 풀이나 주변경관은 좋습니다
Cons: 주로 서양인들이 고객인것같던데 동양인이라고 무시당하는기분이 들더군요;
Location: 렌트하신분 라하이나 꼭 가세요~
익스피디아를 통해 분명 오션뷰를 신청해서 결제했고 바우처에도 오션뷰라고 명확히 나와있었는데도 불구하고 막상 체크인해보니 오션이 아주 살짝보이는 파샬오션뷰도아닌 그런방을 줬습니다. 체크인카운터에가서 항의하자 그게 익스피디아에서결제한오션뷰랍니다...ㅎㅎㅎ 리조트돌아다니다보니 방도 엄청많았고 저희는 허니문이였음에도 불구하고 방이없다는 핑계로 그냥 머무르라더군요. 리조트시설이나 풍경은 나무랄데없지만 하루에 거의 50만원에 가까운돈을 지불하고도 이런대접을 받았다는게 참 불쾌하네요. 절대 비추하고싶습니다.
2 out of 5
by A verified traveler

Oceanview-NOT

Posted Feb 19, 2015
Pros: Access to the public beach only.
If you went to the end of the balcony and looked through the large palm tree you had a slight glimpse of ocean. This was overpowered by the view of the loading doc and a patch of grass. This was not what you would expect for this price point. This was my first experience with a resort property in Hawaii. I am going back to staying in condos since I have never been disappointed!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom seoul

Posted Feb 16, 2015
best available view가 5층인가요? 뷰는 커녕 로비에서 다 보여서 룸에서 편히 다니지도 못하고 불편하고 바다는 보이지도 않고 별로였어요
4 out of 5
Recommended
for Everyone
by A verified traveler

nice close to beach

Posted Feb 14, 2015
Pros: layout and near beach and delicous food
Cons: none
Location: wailea mall
not much got sick with the flu from day 1 until we left. NO chance to enjoy anthing
3 out of 5
by A verified travelerfrom kor

가격대비하면 그다지

Posted Feb 13, 2015
수영장이 생각보다 많이작습니다.... 중심가와 거리도 멀고 가격대비 별로인거같아요. 할인이많이되거나 인피니티풀 이용 하시고 싶으신분만가세요
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Berkley,CA

Close to beach, but old very old

Posted Feb 12, 2015
Cons: inside the rooms, bathrooms were only updaed
Close to beach, but old very old, close to wailea malls, and monkey pod restuarent
5 out of 5
Recommended
for Everyone
by A verified traveler

E.g. Nice hotel close to the beach

Posted Feb 11, 2015
Amazing hotel, amazing staff, amazing view! Thank you so much for this amazing experience! My wife and I will never forget it!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Wonderful stay!

Posted Feb 10, 2015
Pros: Infinity pool, lobby, room, ocean view, bar service at the pool, location.
Cons: restaurant menu and service
Location: close to beaches, Walea shops, many restaurants and other great hotels for dinner (Four Seasons, Walea resort, etc.),
Great hotel! Short walk to the Walea shops for a variety of clothing and souvenirs stores and restaurants including ice cream and coffee shops. We were in Hale 4 ocean front ground floor just in front of the adult only infinity pool. AMAZING!! Terry who serves drinks and food at this pool is so entertaining and full of energy. Charlie from the luggage's bell boy was great with us!! The other infinity pool (with kids) and whirlpools is just as beautiful. The hotel is really nice and all in all the service and facilities were good. We did find the Mala restaurant a bit expensive for the type of menu. I had booked it for a romantic dinner but it was just OK. We also wanted to try out the other restaurant (Migrant) for their happy hour for food and drinks but were turned off by the hostess telling us that if we wanted the happy hour prices, we had to cram in the very small section of the restaurant that was already packed, while the rest of the restaurant was completely empty. Was surprised that they would turn down business and give us a bad customer experience by excluding customers from using the available space for the happy hour which is open and adjacent to the bar area. We decided to go elsewhere.
3 out of 5
by A verified travelerfrom Nashville, TN

Lacks character. No beach???

Posted Feb 9, 2015
Cons. Ocean front with no beach. Indifferent staff. Our premium ocean view room had slight ocean view. The Waimea area would be better suited for golfers and shoppers. On resort restaurants were not impressive. Pros. Comfortable bedding. Starbucks on site.