Ratings based on 609 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby chad
Family vacationPosted Apr 15, 2014
This is a nice hotel in a great location. We stayed in three different hotels (Hyatt, Marriott and Ritz) during our trip to Maui. Each had unique features which set them apart. Our room in the Marriott was a spacious suite situated next to the ocean. We especially enjoyed the infinity pool and beaches nearby. My only critique is that the quality of the facilities (especially fitness room) didn't seem up to standard but otherwise it's a nice hotel with good restaurants.
for Everyoneby A verified traveler
lovely hotelPosted Apr 10, 2014
Pros: We liked that it was an open air hotel, so it made it feel much more relaxed and inviting.
The hotel was quite luxurious without seeming over priced.
by A verified traveler
Great views and staff, for the first dayPosted Apr 3, 2014
The views here were well worth the price. If you see the picture of the infinity pool and are using that to decide to stay here, be warned that the pool closes at 6 pm. When we first arrived, the staff made us feel very welcomed. Took us on a tour of the grounds even tried to find us a place that was still open to get us a mia tia. After that though, the staff didnt acknowledge that we were there. No alohas, no nothing.
Jan 5, 2014
Aloha, Thank you for posting this review and for sharing your feedback on your recent stay. We are pleased to hear that you enjoyed the views from the infinity pool. We sincerely apologize that you did not feel you were acknowledged, as all our guests are very important to us. Please know that I have shared your comments with our management team and we hope we will have another opportunity to serve you in the future. Warmest Aloha, WaileaBeachMarriott Management
for Everyoneby A verified traveler from Canada
Aways our choice in WaileaPosted Mar 28, 2014
Pros: All but as above furniture has done is duty, time to address comfort and apperance....
Cons: Furniture, food prices, tougher regulation of cell phone use in serenity pool, and removal of towels on choice loungers, as the area needs to be enjoy
Location: Perfect, lots!!
This hotel (been there 3 times in four yrs) always has great staff at reception, pool, houskeeping, (only exception is in the lounge some waiters we felt are rude and dont make you feel welcome, feels like they are working on commission), not all but some;. The rooms are always clean, beds comfortable, but the rest of the furniture is not functional as it is terribly uncomfortable (sofa-ie hide a bed) room chair, coffee end tables and tv fridge stands have done their tour of duty. The sofas in the lobby are of the same quality and comfort-not!... The only other item is this resort tax (realizing this is partially a state and county tax) and the hotel is trying to justify the cost to their clients with giving two free drinks or two free coffees over any length of stay, truly the rest of the items on that Resort Activity Passport are worth $0.00 to clients of our age 60+ Please encourage the Marriott to at least looking into this and have some benefit to different age groups. I have been in marketing all my life, and most of these items including the resturant discount 20% is no bargain when the food in the Wailea shopping mall is cheaper and friendler waiters. Hope this doesnt come off the wrong way, as the Marriott is one of our favorite hotels and we want to keep it that way, by at least letting their management know what we all feel and see, Thanks you.....
for Everyoneby A verified traveler
The hotel had cocorach in our roomPosted Mar 26, 2014
Good but disappointed with cleanness in the room as cocorach was in the room
Jan 28, 2014
Aloha, Thank you for sharing your feedback on your recent stay. We sincerely apologize for the inconveniences you experienced. Please know that we have shared your comments with the Director of Housekeeping. We truly value your patronage and we look forward to another opportunity to serve you in the future. Warmest Aloha, WaileaBeachMarriott Management
for Everyoneby Carl
Great!Posted Mar 14, 2014
Great Room, Great View, Great Facilities, Greal Location, Great Allround Experience
by Bill from Calaveras, CA
Wearing out.Posted Mar 3, 2014
Pros: Location, and the workout facility was good.
Location: Next to the Wailea Shops, which is convenient.
Pretty typical of a Courtyard Marriott, but not a great value. It is showing wear, and the restaurant is marginal. We will not stay there again.
Jan 6, 2014
Aloha Bill, Thank you for providing feedback on your recent stay at the Wailea Beach Marriott Resort and Spa. We appreciate your feedback on the condition of the property, and we are excited to share that we are reinvesting in our resort with new updates coming soon. We hope we will have the opportunity to welcome you back in the future. Warmest Aloha, Wailea Beach Marriott Management
for Everyoneby sudia from san diego
AmazingPosted Mar 1, 2014
This resort is the best I've been to our stay was for only 3 nights long and wished I could stay at the resort forever! The staff was very friendly.The cleaning crew always kept our room looking spotless they did an awesome job. Our room was beach front and was literally 30 feet away from the water. The beaches are breath taking and the infinity pools are perfect to catch the sunset. My boyfriend and I are already planning our next trip back!
by V from K
Poor hotel facilitiesPosted Feb 26, 2014
Things that need improvement: better restaurant and bar, pools were overcrowded with tanning beds on top of each other, occasionally you are woken up by the sound of drilling at 8 am but once complaint is filed the drilling stops. Good things: clean rooms, very friendly and helpful staff, beautiful grounds.
Jan 27, 2014
Aloha V, Thank you for recognizing our staff and the outstanding service you experienced during your recent stay with us. Please know we will continue to recognize our staff for their excellent service. We appreciate your feedback regarding our physical property, and we are pleased to let you know that we will be reinvesting back in to our resort to enhance your experience. We look forward to a future opportunity to welcome you back in the near future. Warmest Aloha, Wailea Beach Marriott Management
for Everyoneby Corey from Los Angeles
Just another day in paradise!Posted Feb 24, 2014
Pros: Sedated relaxed luxury with great views and amenities!
Cons: We tried but we can't think of anything with the exception that the Infinity pool could use more servers.
Location: Lots of things to do..jogging on the beach, Scuba diving, snorkeling, drive to Hana, hiking everywhere...you can fill weeks with excursions!
Great trip from start to finish. The hotel was beautiful with an amazing infinity pool overlooking the Pacific. The staff was simply wonderful and helpful and I would recommend this resort to anyone who is considering a vacation in Maui.