Ratings based on 715 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Couplesby A verified travelerfrom Santa Rosa
beautiful view from our roomPosted Nov 9, 2014
Pros: The staff and the room
Cons: My wife was expecting a lei and i asked where i could get one and was told from Safeway....maybe have some available for guest that didn't think ahead
Location: The location of the hotel was wonderful ...it was away from town yet close to shopping and restaurants. We totally enjoyed the convenience.
Loved the staff they really made the difference. Everyday we were greeted at the front desk and always by passing by staff. The view was magnificent. Shopping and restaurants close by gave us no reason to venture out. We definitely will be coming back.
for Everyoneby A verified travelerfrom Houston texas
Not an honest response about ocean viewPosted Nov 1, 2014
I had paid for ocean view . First night I was given a room without ocean view . They told me all rooms had partial ocean view and that was given to me. I refused to believe that and asked to be changed . I had to wait for the next day . The hotel was full. I was then given a full ocean view. I felt they tried to deceive me . Did not like their response an attitude. I should have been told the truth that hotel was full.
for Everyoneby A verified travelerfrom Park City, Ut
The Marriott Resort and Spa is a Wonderful placePosted Oct 28, 2014
Pros: The Staff, concierge, the set up. the Room the Pools, the closeness to the beach...\
Location: Very close to the Beach, shopping and great places to eat...
I would recomend this place to all of my friends and family, I had the best time there, it is a lovely place and very accomidating,
by A verified travelerfrom Selah, WA
Expensive, outdated and did I mention expensivePosted Oct 28, 2014
This property definitely needs a remodel. With $30 daily Resort Fee you would hope they would put some$ back into property. The shore heads had gunk on it & I cringed during every shower. Beds were not equal quality compared to other Marriott properties. Major overhaul due. $35 valet parking $30 self park. With all the attendants they have at least they could do a little quick wash cleaning. Then tipping them more $$. Not happy wit that either.
Comment from Hotel Management
Oct 31, 2014 by WaileaMarriottManagement, Hotel Management
Aloha Marijo, Thank you for sharing your feedback. Please accept our sincerest apologies for the inconveniences you experienced. We have shared your comments with the Director of Housekeeping, and will address the issues you mentioned immediately. Thank you again for your feedback, as it helps us to identify and address areas of improvement, and will allow us to provide a better experience for all of our guests. Warmest Aloha, Wailea Beach Marriott Management
for Everyoneby A verified travelerfrom Portland, OR
Great Vacation in Maui at the Wailea BeachPosted Oct 26, 2014
Pros: The hotel was on the ocean, and we had a view of the ocean from our room. It was awesome seeing the ocean every morning.
Cons: There were a few additional costs, like resort fee and parking fee, that were a little high. However, the money is worth it if you can afford it.
Location: The hotel was near the ocean. You could see three other islands from the hotel. It was great seeing the sunrise from your room in the morning.
My partner and I had a great vacation in Maui at the Wailea Beach Marriott Resort & Spa. We spent a week in Maui at the resort and it was great. The room was clean and spacious. The hotel is right on the ocean. You can see the ocean from the ocean view rooms. I loved seeing the kayaks in the morning. There were lots of flowers around the resort. The hotel gave you a great Hawaiian experience of the Aloha spirit. The luau was great. The fire dance is a most see. If you decide to go to the luau get there early or you will be sitting in the back. The hotel is a great location. I would go back if I go back to Maui.
for Everyoneby A verified travelerfrom california
Good location to relaxPosted Oct 24, 2014
Family friendly! Staff was very helpful and friendly. Steps from the beach. Shopping center walking distance and great breakfast at MALA restaurant in hotel!
for Everyoneby A verified traveler
Beautiful views from infinity poolPosted Oct 23, 2014
Pros: We loved the infinity pool the most and the property was beautiful. We also enjoyed the restaurant, it was Asian fusion and every meal was delicious.
Cons: The customer service could be improved. Employees didn't seem to care about much about customers needs, besides Terry! Valet were very nice though.
Location: A lot of very good restaurants and snorkeling.
Had a great experience at this hotel. I reeserved an ocean view and got a room on the first floor with a great ocean view and could also watch the luau from our room. Terry was an amazing cocktail waitress at the adults only infinity pool. She was always super fun and happy. There was also amazing snorkeling in front of the hotel? The only negative is that it took a long time to get drinks from the cocktail waitresses, sometimes almost 30 minutes for a drink.
by A verified travelerfrom seattle
Good location to stay..expensive... No microwave..Posted Oct 23, 2014
No doubt, this is one of the best location to stay in Maui but this was certainly not the Marriot standard. Property is pretty old.. Room are ordinary..don't even have microwave..a big thing if you are traveling with a kid. Breakfast is repetitive everyday with less variety. I would choose a Nice vacation rental over this if I go there next time. Vacation rentals are in good location too and will have everything to make your stay comfortable and equipped specially if you are traveling with the kid.
Comment from Hotel Management
Oct 25, 2014 by WaileaMarriottManagement, Hotel Management
Aloha vivek, Thank you for sharing feedback on your recent stay. We are delighted to hear that you enjoyed the resort’s stunning location in Wailea. We apologize for the inconvenience of not having a microware in your guest room. Please know that we do have a microwave available in our hospitality room for your convenience. During your next stay, please stop by the front desk to pick up a key to our hospitality room. We look forward to welcoming you back. Warmest Aloha, Wailea Beach Marriott Management
for Couplesby A verified traveler
Close to the BeachPosted Oct 19, 2014
Pros: Beautiful views and terrific staff.
Cons: Definitely not all inclusive. Nothing wrong with that, but just beware that just about anything you do, you'll need to swipe your card.
Location: Plenty of beaches within walking distance, shops and restaurants too.
Overall we were very pleased with our stay. The staff was very helpful and absolutely terrific. Many hotels sat off the beach while this one appeared to be a bit closer. We had an ocean front room overlooking the Infinity Pool and the views of the pool and the ocean were gorgeous. Sitting on the lanai could get a bit warm in the afternoon when the sun was out. We would definitely consider staying here again.
for Everyoneby A verified travelerfrom San Diego
Beautiful resortPosted Oct 17, 2014
Pros: Room was clean & comfortable. Close to the beach & walking trails. Spa was excellent. Very tropical feel throughout the resort.
Beautiful resort close to the beach & walking trails. Staff was very friendly and professional. Food at the restaurants was very good. Pools and grounds were well maintained and very tropical. Views were spectacular. Loved staying here.