Outdoor pool, pool umbrellas, sun loungers

Reviews of La Pirogue Mauritius

4.5 out of 5
La Pirogue Mauritius
Wolmar, Flic-en-Flac

Reviews

9.2

Wonderful

Rating 10 - Excellent. 239 out of 374 reviews" "
Rating 8 - Good. 107 out of 374 reviews" "
Rating 6 - Okay. 19 out of 374 reviews" "
Rating 4 - Poor. 7 out of 374 reviews" "
Rating 2 - Terrible. 2 out of 374 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at La Pirogue. Despite being busy, the resort felt peaceful. We enjoyed the food and gorgeous beach. The sunsets are amazing.
Stayed 5 nights in Apr 2024
Response from CR on Apr 18, 2024
Dear Susan, Thank you for sharing your comments online, and for mentioning how special you felt at the resort.We are happy you enjoyed staying with us and do hope you will visit us again soon.Kind regards,Clency ROMEOGeneral Manager

10/10 Excellent

Annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at La Pirogue. The hotel has ~200 huts all ground level with amazing grounds that have hundreds of palm trees. There is a sister hotel next door you can use the facilities of, you can order drinks there (and most places included for AI), but they do give you funny looks which we thought was strange. Lots of things to do such as canoeing, paddle boarding, mini golf, petanque, snorkelling all included in the price. I really do recommend the all inclusive if you drink as many cocktails available.
Stayed 9 nights in Mar 2024
Response from KH on Apr 1, 2024
Dear Annie, Thank you for staying at La Pirogue recently and for leaving a feedback online, we are happy to know that you enjoyed our various activities and services. We take good note of your comments and do hope to welcome you back again soon. Kind regards,Clency ROMEOGeneral Manager

10/10 Excellent

Claudia Cecile Manfio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel and amazing service. The bungalows were also very nice and cosy.
Stayed 8 nights in Feb 2024
Response from CR on Feb 28, 2024
Dear Claudia,Thank you for your comments and ratings on Expedia.We are happy to know that you enjoyed your stay with us, It was a pleasure hosting you and we hope to welcome you back soon.Kind regards,Clency ROMEOGeneral Manager

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely brilliant- staff extremely helpful & polite. All Mauritians were really lovely, kind & a pleasure.
Stayed 14 nights in Oct 2023
Response from Clency on Nov 6, 2023
Dear Claire,Thank you for your comments and for staying with us recently, we are glad you enjoyed your time and mostly the warm hospitality of the staffs. It will always be a pleasure to welcome you to La PirogueKind regardsClency ROMEOGeneral Manager

10/10 Excellent

Laurel

Stayed 7 nights in Sep 2023
Response from Clency on Oct 16, 2023
Dear Laurel,Thank you for your 10 on 10 ratings, we are happy you enjoyed your time at the resort!It will again be a pleasure to welcome you back soon.Kind regards,Clency ROMEOGeneral Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little stay but could be better
Good range of activities, lovely staff in general with special mention to Ravi and Feroze, who were amazing. Rooms are a little dated but not to be too critical. Look area is ok but for 1 obnoxious an arrogant lifeguard Overall good hotel, great service and excellent food
Stayed 4 nights in Aug 2023
Response from Clency on Aug 18, 2023
Dear Guest,Thank you for your comments and ratings, we are happy to note that you spent a lovely time at the resort.However, should you wish to discuss further on your experience with the lifeguard, please feel free to contact us directly at the resort! Thank you once again and we look forward to welcoming you back again soon! Kind regards,Clency ROMEOGeneral Manager

10/10 Excellent

Agnieszka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, facilities and staff 😊😊😊
Stayed 12 nights in Jun 2023
Response from CR on Jun 26, 2023
Dear Agnieszka,Thank you for staying with us recently and for leaving a comment online, we are glad to know that you appreciated our hospitality and service. It will again be a pleasure to welcome you back soon.Thank you and kind regards,Clency ROMEOGeneral Manager

8/10 Good

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, lovely room but very expensive. Staff are nice, food was average, which was disappointing.
Stayed 3 nights in Jun 2023
Response from Clency ROMEO on Jun 6, 2023
Dear Jacqueline, We would like to thank you for staying with us recently and for leaving your opinions on your recent stay at La Pirogue.It was a pleasure for the team to have welcomed you recently and take good note of your remarks. We look forward to welcoming you back again very soon! Kind regards, Clency RomeoGeneral Manager

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming West coast hotel
Fantastic hotel with the best stretch of beach locally. Good food options and nice rustic bungalows in a well maintained garden setting. Staff were friendly and helpful. Very relaxed vibe. All you need!
Stayed 3 nights in May 2023
Response from Clency Romeo on May 19, 2023
Dear Kerry,Thank you for your comments and ratings. We are so happy to note that you spent a wonderful time at the resort and that you appreciated all of our services and facilities. It was a pleasure hosting you recently and we do hope to have the pleasure of welcoming you back again soon.Kind regardsClency RomeoGeneral Manager

6/10 Okay

Jennika

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Apr 2023
Response from Clency Romeo on May 31, 2023
Dear Jennika,Thank you for your ratings on Exedia, we regret to note that your time spent at the resort was not to your expectation. Should you wish to discuss further on the experience you had please do not hesitate to contact us directly Kind regards Clency RomeoGeneral Manager

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of 4. We normally stay in another 4* hotel but this time decided to try La Pirogue. To our surprise the service was amazing. The staffs from check-in to check-out made our stay memorable. A few names to mention, Feroz who really looked after us, also Lobin always making sure we were happy. Kristel at the bar in the evening took great care of us. Also at the miniclub Aarti took great care of our children. Pascal Toussaint was excellent and gave great customer service with care. Overall we were well satisfied with the service received and will definitely come back. Thank you once again to the staffs who made us feel very welcomed.
Stayed 3 nights in Apr 2023
Response from KT on Apr 19, 2023
Dear Thomas,Thank you for your wonderful ratings and comments on Expedia, we are happy you spent a good time at the resort and that the team made your time with us so special.It is with much pleasure that we shall share your feedback with them all. We were pleased to have hosted you recently and we hope to welcome you back again soon.Kind regards,The Management Team

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from The Management Team on Apr 6, 2023
Dear Kevin, Thank you for rating us on Expedia. We are glad you spent a nice holiday at La Pirogue. We look forward to the pleasure of welcoming you soon! Kind regards,The Management Team

10/10 Excellent

Miroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Kavita on Mar 30, 2023
Hi Miroslav,Thank you for highly rating our services and facilities at the resort. We look forward to welcoming you back soon! Kind regardsThe Management team

10/10 Excellent

Herve

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
very nice environment . Older staff are well trained but a new batch of newly recruited staff really needs more training . Many thanks to Kamla and Jeewan for the nice welcome.
Stayed 3 nights in Feb 2023
Response from KT on Feb 28, 2023
Dear Herve,Thank you for your comments and ratings. We are pleased to know that Kamla and Jeewan took great care of you. Be assured, we have a training program for the new recruits. It was a pleasure hosting you and we hope to welcome you back again soon! Kind regards,The Management Team

6/10 Okay

Rossella

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Terence Gearard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just back from a 10 day stay here, very family focused, friendly and helpful staff. So much to do during the day and terrific entertainment each night. Beach is awesome and pool for me was one of the best I have used, not a bright blue chlorine pond, but a very nature focused infinity pool.
Stayed 9 nights in Nov 2022
Response from The Management on Nov 12, 2022
Dear Terence,Thank you for your comments posted online, we are happy to note that you had a nice stay at the resort and do look forward to countless time of welcoming you at the resortKind regards,The Management Team

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Food was great. Great facilities with lots of opportunities for activities. We hope to come back!
Stayed 11 nights in May 2022
Response from KT on Jun 13, 2022
Dear Clare, Thank you for your wonderful comments and 5 on 5 ratings. We are delighted that our staffs proved to be exceptional. It was a pleasure having you at the resort and we hope to have the pleasure of welcoming you back soon. Kind regards, The Management Team

10/10 Excellent

Bibi Fatemah

Traveled with family
Liked: Cleanliness, staff & service
Truly magical place which is one with Nature. Staff were very welcoming and polite. Food selection and freshness was excellent. Thank you for a memorable sejour.
Stayed 15 nights in Mar 2022
Response from KT on Apr 5, 2022
Dear Bibi Fatemah, It was a pleasure for all of us to welcome you recently and to read that you enjoyed your stay with us. Our team will surely be congratulated for their dedicated service and chef for his excellent food! Thank you and we look forward to welcoming you back soon! Kind regards The La Pirogue Team

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second trip to La Pirogue, our first being 20 years ago for our honeymoon. We returned with our 3 children for a 13 night stay and can honestly say we all had the most wonderful holiday! From arrival to departure, all the staff were friendly and helpful. Our rooms were clean and neat. Food was plentiful and delicious! As were the cocktails! Special mention must go to: Solane Ravi Asif Prayag Lobin Feroze Soodoo We will definitely see you again! Thank You La Pirogue!
Stayed 12 nights in Dec 2021
Response from KT on Jan 10, 2022
Dear Trevor, Thank you for your high appreciations on our services and facilities. We are pleased to learn that we managed to make your 13 days at the Resort a memorable stay. It was a pleasure for the entire team to have hosted you and we hope you will visit us again soon. Kind regards The La Pirogue Team

8/10 Good

Luciana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rustic resort.
Stayed 14 nights in Dec 2021
Response from KT on Jan 10, 2022
Thank you Luciana for rating our services and facilities, we are pleased to learn that you enjoy the Resort's style and many of our facilities, It was a pleasure of welcoming you and we hope you will consider staying with us again soon Kind regards The La Pirogue Team

10/10 Excellent

Michelle

Stayed 15 nights in Dec 2021

8/10 Good

GABRIELA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mauritius is paradise on earth, my husband and I had a blast, food and customer service were top, every evening we had a themed dinner, also the possibility to try out their additional restaurants was totally worth it. Vijay at the bar restaurant at the pool was the best, really kind and always remembering you and offering the best service, the Mauritian food (noodles) were exquisite! The wine bar was also a really nice experience, were you could tap a card and try a variety of wines from different parts of the world. Also there was a band playing for around 2 hours every evening during dinner and after dinner, we could dance and enjoy somehow a feeling of “normality” in the middle of this pandemic, so excellent job, we gathered beautiful memories of kids and families enjoying live music and dancing along. The beach was clean and beautiful, quiet because the hotel was hosting only 150 people at that time, so we had almost a “private” beach to enjoy for ourselves. We felt safe, because of the COVID testing and the professionalism at the hotel. We definitely would love to come back in the future, we had a beautiful, rested and recharging time thanks to the hotel crew!
Stayed 9 nights in Dec 2021
Response from KT on Jan 4, 2022
Dear Gabriela, Thank you for your lovely comments posted on Expedia, we are pleased to read your satisfaction and are glad that you were pampered at the Resort Once again thank you for complimenting the Mauritian food and the hospitality you received! It will be a pleasure to welcome you again soon! Thank you and very kind regards The La Pirogue Team

10/10 Excellent

Michelle

Stayed 1 night in Dec 2021

8/10 Good

Guntars

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2020
Response from KT on Mar 19, 2020
Dear Guest, Thank you for your comments online, we are glad your experience was to your expectations, we hope you choose to stay with us again soon. Kind regards, The La Pirogue Team

10/10 Excellent

Slawomir

Liked: Cleanliness, property conditions & facilities, room comfort
Ideal place to spend a holiday.
Unique bungallows in a palm groove right on the beach - that's what we loved. Beach itself a little disappointing with sharp corals - swimming footwear essential.
Stayed 10 nights in Nov 2019
Response from KT on Feb 17, 2020
Dear Slawomir, Thank you for your comments on Hotels.com, we are delighted to note that you appreciated mostly the location of our Resort and found it to be ideal to spend a nice holiday. You will be pleased to know that we lastly embarked on a coral farming project. Once again thank you and we hope you will choose to visit us again soon! Kind regards The La Pirogue Team

8/10 Good

RAED

Liked: Staff & service, property conditions & facilities, room comfort
can the room be larger a bit larger!
10/10 food 6/10 room cleanliness 10/10 after dinner entertainment 10/10 service 10/10 checkin checkout 10/10 location/beach professional hotel mgmt
Stayed 5 nights in Dec 2019
Response from KT on Jan 8, 2020
Dear RAED, Thank you for rating us 10/10 for most of our services, be assured we have noted your ratings for the room cleanliness and have shared it with the Executive Housekeeping for his immediate actions. Once again thank you for having chosen to stay with us and we look forward to welcoming you back again soon. Kind regards The La Pirogue Team

8/10 Good

David, Toronto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The property is expansive and well-maintained with lots of on-site activities like tennis, bocce, diving, etc.. The grounds and beach are beautiful. Rooms are spacious and well-appointed. Entertainment was excellent most nights. The wine bar which offers 50 bottles hermetically sealed and dispensed by the taste or glass is a real draw. Cons: The food in the main restaurant Wolmar where the half board meals are served was truly awful. I've never been served consistently worse food at a 4/5 star hotel. Even breakfast was disappointing. Mealtime was never something to look forward to. On the plus side, I lost 1.5 kilos during my stay.
Stayed 9 nights in Nov 2019
Response from KT on Dec 13, 2019
Dear David, Thank you for your comments online, we are pleased to read that you had an enjoyable time at the Resort. However, as you know we offer guests the choice of dining in 3 restaurants at La Pirogue and in addition in 3 restaurants at Sugar Beach. We have a programme of 14 different themed buffets as well to ensure that there is adequate variety. I do regret that you did not have a good culinary experience at the Resort. Thanks again for your comments which are always useful in ensuring that we are focused on areas needing our attention. We hope we can fully convince you during your next stay of our close attention to maintaining the highest quality standards. Kind Regards, The La Pirogue Team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love La Pirogue!!
Had an amazing trip with my girlfriend. Beach was beautiful, tons of activities filled the days and the bonus of Sugar Sands Beach next door just made it even more memorable!
Stayed 5 nights in Oct 2019
Response from KT on Nov 4, 2019
Dear Michael, The entire team at the resort joins me in thanking you for your wonderful review. It is a pleasure to read that you had a very relaxing, refreshing and rejuvenating holiday at the Resort. We are happy to have been able to create some lasting memories for you. We look forward to your other stay to make it an even more enjoyable moment. Best regards, The La Pirogue Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will miss this paradise
Stayed 4 nights in Sep 2019
Response from KT on Nov 22, 2019
Dear Guest, Thank you for rating us so highly and for your comments posted online. What we have to say is that we will miss you too, and come back soon for another wonderful stay soon! Kind regards L'equipe de La Pirogue

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019
Response from KT on Jun 17, 2019
Dear Guest, Thank you for your ratings. Hope you will visit us again soon! kind regards The La Pirogue Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful relaxing stay
Relaxing stay in a beautiful location
Stayed 8 nights in Feb 2019
Response from KT on Mar 7, 2019
Dear Guest, Thank you for leaving a review on Hotels.com we are happy you had a relaxing stay at the Resort and appreciated our beautiful lovation. We shall be pleased to welcome you back soon. Kind regards The La Pirogue Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Awesome stay
Stayed 5 nights in Nov 2018
Response from KT on Dec 4, 2018
Dear Guest, Thank you for your comments and ratings. We are pleased you enjoyed staying with us and hope you will choose to come back soon. Kind regards The La Pirogue Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from KT on Sep 6, 2018
Dear Guest, Thank you very much for your 5 star ratings. Hope to have the pleasure of welcoming you back again someday soon. Kind regards The La Pirogue Team

10/10 Excellent

Premilla, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolutely fabulous place. Can't go wrong. Resort is a credit to the island.
Stayed 10 nights in Jun 2018
Response from KT on Feb 23, 2019
Dear Premilla, Thank you for the online comments. We are glad you a ppreciated our services and facilities. It was a pleasure having you as our guests and hope you will choose to come back again someday soon. Thanks and kind regards La Pirogue Team

10/10 Excellent

R, Perth, Australia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent facilities.
A very relaxing and enjoyable holiday. A beautiful resort. Spacious with excellent facilities and friendly, attentive staff. We celebrated 2 birthdays, for myself and my son while we were there and both were acknowledged with a cake and a beautiful elephant towel creation and message in frangipani petals left on our bed and for me an invitation to Magenta restaurant. The beach is beautiful with plenty of sunbeds and the free use of stand-up paddle boards, kayaks, paddle boats etc was a bonus. Reef shoes are best worn as the coral on the beach is sharp and there are sea urchins in the shallow water. The snorkelling from the beach is amazing. The food in the buffet was different every night and delicious. Long trousers are a requirement for men at dinner. A bit disappointing to see many in jeans and t-shirt. Maybe a collared shirt should be required and guests informed of this before they leave home. We had to buy long pants for our son (14) in a shop down the road as we didn't take any. Overall a top class hotel. We would certainly return.
Stayed 11 nights in Apr 2018
Response from KT on Apr 26, 2018
Dear R, Thank you once again for choosing La Pirogue, A Sun Resort Mauritius for celebrating your birthday and that of your son. We are so pleased to know that you appreciated most of our facilities offered as well as the very special attentions we provide to our guests for their special events. Our lagoon is the most beautiful along the west coast and sometimes do require rubber shoes to protect thyself from the broken corals, which can be purchased in our Sun Island Boutique. However, we do also have a team who clean up the beach every morning for the comfort of our valued guests. As concern the dress code, I would like to highlight that this information is available on our website as well as on the OTA sites. I will ensure with our Travel Agencies that this information is communicated accordingly to our valued customers. I am glad you highly valued our Mauritian hospitality and we look forward to have the pleasure of welcoming you back soon. Kind Regards, The La Pirogue Team

10/10 Excellent

Rosemary, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really loved this resort
We had a lovely time. It's so beautiful there. We swam, kayaked, sailed, did aqua-gym and snorkelled - all free. Ate very well indeed. Met friendly, interesting people. Saw parts of this beautiful island. Really relaxed.
Stayed 6 nights in Apr 2018
Response from KT on Apr 26, 2018
Dear Rosemary, Thank you for your comments posted online! We are delighted to know that your stay has been wonderful and felt so relaxed at the Resort. Concerning your comments on how things work at the Resort, be informed that our guest relation team remain available to assist you with your queries. However, we have taken good note of your remarks and shall ensure with the team that informations are communicated accordingly upon arrival. Once again thank you for your valuable feedback and we look forward to the pleasure of welcoming you back soon. Kind regards The La Pirogue Team

10/10 Excellent

Mohammed, saudi arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge hotel
Huge hotel with many restaurants, nice view clean and comfortable. For those who want relaxing just choose it
Stayed 6 nights in Mar 2018
Response from KT on Apr 26, 2018
Dear Mohammed, Thank you for your comments and 5 starr rating on this review site. We are happy to know that you enjoyed most of our services and facilities. It will be a pleasure to welcome you back again someday soon. Kind regards The La Pirogue Team

10/10 Excellent

Shelley, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chic hotel with best view & service!
We enjoyed our stay immensely at La Pirogue! It should be 5 star, not only 4 star. Everything was amazing from the natural beauty of the hotel, close proximity to the beach, the comfort of our chic, comfy room to the friendly & accommodating hotel staff. I eat pescatarian and found a fairly good variety of food to eat during our stay at this hotel. My favorite dish was the vegetarian samosas. That pimente chili sauce they are served with is to die for! LOVED the new wine bar at the hotel also! I will definitely stay at this hotel again in the future. No reason to look anywhere else. Bisham, the security director was incredibly helpful with anything we needed. Abhi was our favorite bartender in the lobby bar, Medine. Tilagam works in the hotel gift shop behind Medine. She is a gem and was extremely helpful to us while we stayed in the hotel. Deven parks his taxi across from the hotel. We highly recommend walking across to look for him for any day trips. His car is very nice & air conditioned. He is an excellent tour guide & will take you wherever you want to go! BTW we are Americans and did not meet anyone from the US or Canada while here. It was mostly French tourists. Met some extremely nice Australians and a lovely family from Switzerland. English is spoken everywhere in the hotel and throughout the island.
Stayed 7 nights in Feb 2018
Response from KT on Apr 26, 2018
Dear Shelley, Thank you very much for your appreciative comments. We are so glad to read that you enjoyed your stay with us and appreciated the hospitality of our associates. Be assured each team mentioned in your comments will be congratulated for their good performances. It was a real pleasure hosting you. We hope to have the pleasure of welcoming you back again and again. Kind regards, The La Pirogue Team

10/10 Excellent

Tiffany, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great value hotel
We stayed at La Pirogue for 6 nights at the end of August for the first half of our honeymoon and had a brilliant time. The staff were friendly and helpful, and our garden room looked as though it had recently been refurbished. Although not gourmet, the food is really nice and they put on different buffets every night so there's always something different. We were all inclusive, but they sent a bottle of bubbles to our room and invited us to a 4 course meal at Magenta, which was lovely. You can also use the pool/beach and restaurants at the hotel next-door (Sugar Beach), which I'd highly recommend - we had dinner at the restaurant on the beach and the food was brilliant. There was some refurbishment going on whilst we were staying at La Pirogue so there was some noise around the pool area during the day, but I understand this will be completed soon and it didn't really bother us - we could use the pool at Sugar Beach anyway. I'd highly recommend La Pirogue!
Stayed 5 nights in Aug 2017
Response from KT on Sep 20, 2017
Dear Tiffany, Thank you for choosing to stay with us for your half honeymoon. We are really delighted to read that you enjoyed many of the facilities offered at the Resort specially the sharing facilities with Sugar Beach. Indeed we have always tried to pamper each and every guest at the Resort. We are glad the amenities offered were to your satisfaction. We are again sorry for the noise by the pool, as you might be aware there are always small maintenance works happening and as you said this does not last for long. Once again, thank you for your kind understanding and for recommending the Resort on this platform. We look forward to the pleasure of welcoming you back soon. Kind Regards, The La Pirogue Team

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
la pirogue reception ,kitchen closed for renovations Had to use Sugar Beach facilities All good
Stayed 2 nights in Jul 2017
Response from Kavita on Jul 19, 2017
Dear Bruce, Thanks for your comments online. Indeed parts of the Resort are closed for renovation and we can assure you that the renovation is taking place in a discreet way without disturbing our valued guests. Guests staying at the Resort are enjoying the facilities of the 5 star Resort Sugar Beach. Once again thank you for appreciating our facilities and we hope to welcome you back to enjoy the new facilities of our renovated resort. Kind Regards, The La Pirogue Team

8/10 Good

Reut, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - all you need.
This is very good hotel - they have a great & big beach. They gave us romantic dinner right after they heard that we are celebrating our honeymoon. The activities are great we have done twice the snorkeling- that was really awesome. The staff are very nice. It felt like they clean our room every hour... In the hotel you have everything - you don't need nothing from outside of it. It's a little bit expensive to buy a water on the beach and also to play in the "hockey table".
Stayed 4 nights in Jun 2017
Response from KT on Jun 27, 2017
Dear Reut, Thanks for staying with us and for leaving a feedback online. We are glad you appreciated the dinner offered to you on the occasion of your honeymoon and most of the services proposed. It shall be a pleasure for the entire team to welcome you back to celebrate every of your anniversaries at the Resort. Thanks once again for your valuable feedback. Kind Regards, The La Pirogue Team

8/10 Good

Liz, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick breakaway
We arrived late but we were expected. The staff was friendly and check in was quick. Rooms are clean, spacious and were recently refurbished. The service and friendliness of the staff is really a delight too. Although this is a big hotel with plenty of guests, it never feels crowded. We will surely advise our friends to go there
Response from Kavita T on May 15, 2017
Dear Liz, We are happy to read your satisfaction of your recent stay at the Resort and your compliments on the staffs have been shared with the team to motivate them further in their daily efforts to satisfy our guests! Thanks again for staying with us and look forward to the pleasure of welcoming you back soon. Kind Regards, The La Pirogue Team

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel staff below par. Service provided less than
I would not recommend this hotel to my friends. Service unacceptable for a supposedly 4 star hotel.
Response from KT on Apr 3, 2017
Dear Guest, Thanks for your online feedback after your recent stay with us. We certainly do pride ourselves on excellent service and the friendliness of our staff, which was obviously not the impression we gave you during your stay. Please accept our apologies for this. It is always our goal to have satisfied customers and would sincerely like to have the opportunity of regaining your confidence in La Pirogue and to show you the better side of the resort. Please let us know whenever you book as we would be more than happy to assist with any preferences you may have. Thanks again for your valued remarks.

10/10 Excellent

Chantal, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Natural hotel with beautiful big landscaped park.
My husband and I enjoyed very much our 2-week stay as a couple. All rooms in separate bungalows overlook a magnificent coconut park and beautiful landscaped gardens in front of a nice very long beach. We really liked a lot the whole natural environment and natural feeling of the hotel. Everything at the hotel is well organised. However, car rental,excursions and taxi hiring are very expensive. Overall, we had an excellent stay.
Response from kavita on Mar 28, 2017
Dear Chantal, Thank you for your kind words of appreciation regarding your experience at La Pirogue Resort & Spa. We were very pleased to learn that you enjoyed your stay in couple with us, and took particular pleasure in reading your comments regarding the location and the beach. As concerned the gardens, we do have a need to constantly clean the hotel grounds to keep our 14 hectares of tropical gardens in good condition. I am sorry that you have been disturbed by this and will make sure that there are fewer disruptions nearby when the team operate. We are most grateful for your valuable feedback and shall be glad to welcome you back for another memorable stay.

2/10 Terrible

Netta, New York, NY

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
ITEMS STOLEN AT LA PIROGUE
Because I had a late flight, I arranged to stay at the resort a few hours after checkout. I had placed most of my jewelry in my locked luggage but had left out my earrings and finger rings (all of which was of modest value). It was not until 3 hours after I surrendered the key to the room that I realized that I had left the finger rings behind in one of the coffee cups in the room. I returned to find the cup had been washed and the rings were gone. I immediately went to the front desk to report it only to find that the person who cleaned the room had left for the day, obviously with my rings in their possession. To date, these rings have not turned up in spite of an “investigation.” (The manager told me “you should have used the safe.” How if I had already checked out?) I can state and the resort is fully aware that whomever cleaned that room and washed that coffee cup had taken those rings. When you take something that is not yours, it is STEALING. In all of my travels I have stayed in well over 100 hotels from 5 start luxury to apt-hotels just one step up from a hostel, some with safes, some without. Never anything taken. NEVER. In my opinion, it is a sad testament to the disdain for the guests and the total disrespect for their employer that a staff member would think nothing of pocketing items that were clearly not meant to be left behind and then lie about having taken the items. All I can say is “visit at your own peril.” THIEVES!!!!!!!! SHAMEFUL
Response from Kavita T. on Feb 5, 2018
Dear Netta, Thank you for your feedback after your recent stay with us. Although we regret the loss of your rings there is no evidence for us to incriminate any of our associates who had access to your room. For the entertainment, I am sorry you did not find this up to your expectations as in addition to the live band and shows each night on the dance floor the evening continues at the beach bar until the early hours with a variety of musical entertainment to suit any mood. In addition guests of La Pirogue may also enjoy the entertainment at Sugar Beach our sister hotel within 5 minutes walking distance. Thank you again for your valued remarks Kind Regards, p.p. Andrew SLOME General Manager

8/10 Good

Linda, Montreal,Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful surroundings
We went to this hotel for a wedding Rooms are great,we had a beautiful view of the sunset everynight Beach is very clean Scuba diving from the hotel was well worth it. We saw beautiful eaglerays,sharks,lion fish,stone fish just to name a few things! Free green fees for the golf is a bit misleading. They forget to mention that the golf course is on the other side of the island and will take you at least 1 1/2 hours to get there ,if not more, but that being said it was worth the trip as it is quite spectacular. We went swimming with the dolphins in the ocean,again we had a great time. Only draw back is the fact you have to sign for everything, even if you are all inclusive,this makes it very time consuming. Service at the main beach bar was a bit slow.
Response from Andrew Slome on Nov 3, 2016
Dear Linda, Thanks for staying with us to attend a wedding. We are glad to learn that you had a nice stay with us and appreciated mostly the Sun Divers activities. We regret to read about the confusion about the golf course and do apologise for the discomfort you had. The golf course is indeed on the East coast of the island but as you stated, it is worth the trip. However, we take note of your remarks concerning the slow service and the signing of bills after each consumption which is done for a proper control of billing. We are most grateful for your fantastic feedback and be assured that we shall always warmly welcome you here at La Pirogue Resort & Spa. Kind Regards, Andrew Slome General Manager

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, room comfort
The hotel has amazing staff
Response from General Manager on Oct 7, 2016
Dear Guest, Thanks for rating the Resort a 5 star and for your appraisal of the warm hospitality we offer our guests. We are delighted to learn that your stay was to your satisfaction and sincerely hope to have the pleasure of welcoming you back again and again. Warm Regards The La Pirogue Team

8/10 Good

Neil, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
newly decorated accom overlooking trees and beach
Very comfortable accommodation newly decorated. Small patio area outside room with chairs and table. Variety of sockets in room including English. Lots of light variations. Truly recommend.
Response from Andrew Slome on Sep 23, 2016
Dear Neil, Thank you for highly recommending the Resort on this platform. We are pleased to read that you enjoyed the services of the freshly renovated rooms and appreciated the changes. It will again be a pleasure to welcome you back enjoy another exotic holiday. Warm regards, Andrew Slome General Manager

10/10 Excellent

Robert, southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Great resort, excellent staff very friendly and attentive. Beautiful location
Response from General Manager on Sep 16, 2016
Dear Guest, It gives us immense pleasure to read that you enjoyed our warm Mauritian hospitality and our location. We sincerely hope, you will give us another chance to host you. Warm Regards, Andrew Slome General Manager

10/10 Excellent

Caroline, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel with relaxed vibe
There is a lovely laid back feel to La Pirogue, yet the staff are very responsive, helpful and so friendly. The grounds are wonderful (old coconut plantation) and it is on the beach. in addition the food is very good.
Dear Caroline, Thank you very much for leaving a comment on Expedia. It gives us great pleasure to read that your stay with us was very relaxing and that you enjoyed various of our facilities. As far as the rooms are concerned, be assured, we are in progress of a soft renovation of our rooms to welcome our guests in a more delightful environment. Thanks again for praising our dedicated staff and for choosing to stay at La Pirogue Resort & Spa. We look forward to welcoming you back and experiencing our new and freshly renovated rooms. Warm regards, The La Pirogue Team