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Reviews of Pearle Beach Resort & Spa

4 out of 5
Pearle Beach Resort & Spa
Wolmar, Flic-en-Flac

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 126 reviews" "
Rating 8 - Good. 38 out of 126 reviews" "
Rating 6 - Okay. 32 out of 126 reviews" "
Rating 4 - Poor. 10 out of 126 reviews" "
Rating 2 - Terrible. 13 out of 126 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

shonoya

Liked: Cleanliness, staff & service
Pros: I loved the location on beach, the staff at the front desk were very friendly and my room was spacious and clean. Cons: the food was not impressive at all especially for the price. The property is a bit outdated
Stayed 2 nights in Nov 2023

10/10 Excellent

Olivier

Stayed 3 nights in Oct 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2023
Response from Pearle Beach on Sep 4, 2023
Dear guest,Greetings from Pearle Beach Team.We are so glad to see that you had a good time under our care. We strive each day to provide the most amazing experience to our guests and are always happy and satisfied to read that our service was up to their expectations. Your review brings warmth to the hearts of all of our team members!We hope to see you soon back to our hotel and rest assured that we will receive you with the same enthusiasm, conviviality, excellence... And even moreThank you again for your kind words and see you hopefully real soon!Best regards,Pearle Beach Team

2/10 Terrible

nuran

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a standard room I now know they call basic for 5 nights and paid £130 a night When I arrived they said they my room Was in the block on the road side because my room was standard/ basic. The entrance of the block smelt of drainage Like a sewer / toilet . The traffic started At 6am until 6pm I could hear the road traffic constantly. I complained and wanted a refund so I could book another hotel after travelling 11 hours from Uk and paying £130 I was expecting a lovely room and beach like in the pictures. Please note The beach has been photo shopped to look like it’s a white long beach but it’s very short and is slanted like on a hill and it’s uncomfortable to lay down. It has corals and stones . The whole of flic en flic beach has corals stones and seaweed unless you have a 5 star hotel then the beach is better looked after. This hotel is out dated with old brown wood And Very over priced . Not worth the money . Do not waste your holiday or Honeymoon going there . The staff are not helpful at all .A drainage toilet smell would come on at night into the room i called the night staff and they agreed it smelt bad and moved me to another room. In the morning I saw the manager Dave and explained to him About the road noise and bad smell. The night staff who smelt the room was to scared of him and lied that it didn’t smell. I booked 5 nights but only stayed for 3 and left so I lost my Money . Please read others reviews on here . Don’t be fooled by the pictures.
Stayed 6 nights in Jul 2023
Response from Pearle Beach Team on Sep 4, 2023
Dear guest, Warm greetings from Pearle Beach Resort & Spa Thank you for having chosen our resort and for taking the time to share your unfortunate experience. It is always very valuable for us to understand our guest's experiences, so that we can continue to review our service standards. It is of course with great concern that we have learnt we failed to meet your expectations while you were in house. We have shared your comments with the management team who are very eager to analyse and work on the shortfalls in order to restore your trust in our services. Thank you again for taking the time to write your review and we sincerely look forward to another opportunity of welcoming you back in our resort Best regards, Pearle Beach Team

8/10 Good

MOSHE

Stayed 3 nights in Jun 2023
Response from Pearle Beach Team on Sep 4, 2023
Dear guest,Greetings from Pearle Beach Team.We are so glad to see that you had a good time under our care. We strive each day to provide the most amazing experience to our guests and are always happy and satisfied to read that our service was up to their expectations. Your review brings warmth to the hearts of all of our team members!We hope to see you soon back to our hotel and rest assured that we will receive you with the same enthusiasm, conviviality, excellence... And even moreThank you again for your kind words and see you hopefully real soon!Best regards,Pearle Beach Team

4/10 Poor

eliran

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
No value for money
Smell very bad, looks very old
Stayed 1 night in Apr 2023
Response from Pearle Beach Resort & Spa on Apr 25, 2023
Dear guest, Warm greetings from Pearle Beach Resort & Spa.Thank you for having chosen our resort and for taking the time to share your unfortunate experience. It is always very valuable for us to understand our guest's experiences, so that we can continue to review our service standards. It is of course with great concern that we have learnt we failed to meet your expectations while you were in house. We have shared your comments with the management team who are very eager to analyse and work on the shortfalls in order to restore your trust in our services.Thank you again for taking the time to write your review and we sincerely look forward to another opportunity of welcoming you back in our resort.Best regards,Pearle Beach Resort & Spa

8/10 Good

Khaled

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad hotel
The hotel is more than normal. It is not worthy of its exaggerated price. the location is good .special thank for MR Benni he was very friendly with us
Stayed 5 nights in Mar 2023
Response from Pearle Beach Team on Apr 12, 2023
Dear guest,Greetings from Pearle Beach Team.We are so glad to see that you had a good time under our care. We strive each day to provide the most amazing experience to our guests and are always happy and satisfied to read that our service was up to their expectations. Your review brings warmth to the hearts of all of our team members!We hope to see you soon back to our hotel and rest assured that we will receive you with the same enthusiasm, conviviality, excellence... And even moreThank you again for your kind words and see you hopefully real soon!Best regards,Pearle Beach Team

8/10 Good

Turkeyah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. All staff are very friendly and professional. We did not have any issues. We rented a car from the hotel which was very convenient with a reasonable price. The best part of our stay was the chef Mr. Alain Huet. It was a true honor meeting him as he was exceptional in all things he did. He was very caring, meticulous, and respectful. We have only met very few people in our life with similar qualities. Mr. Pradeep and Mr. Kam were very welcoming and helpful at several occasions. We would like to thank all staff for their professional assistance. Things to improve: Daily water bottles. Free room dining service. Giving two access cards for each room. Having coffee available all the time (coffee machine and black coffee).
Response from Pearle Beach on Feb 6, 2023
Dear guest,Greetings from Pearle Beach Team.We are so glad to see that you had a good time under our care. We strive each day to provide the most amazing experience to our guests and are always happy and satisfied to read that our service was up to their expectations. Your review brings warmth to the hearts of all of our team members!We hope to see you soon back to our hotel and rest assured that we will receive you with the same enthusiasm, conviviality, excellence... And even moreThank you again for your kind words and see you hopefully real soon!Best regards,Pearle Beach Team

6/10 Okay

Frenando

Stayed 4 nights in Sep 2022

10/10 Excellent

J W T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great place to stay! The beach is beautiful and a long stretch is accessible from the hotel. We really enjoyed our time.
Stayed 1 night in Apr 2022
Response from Pearle Beach Resort & Spa Team on Jun 16, 2022
Dear Guest, Warm greetings from Mauritius. Thank you for perfect rating and for taking the time to share this lovely review. We are delighted that you loved our location and beautiful beach. It was such a pleasure rendering your stay as pleasant as possible. Wishing you a beautiful day ahead! Best Regards, The Management Team

10/10 Excellent

SUBRAHMANYA PRAMOD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super helpful staff
Amazing stay and amazing service :)
Stayed 8 nights in May 2022
Response from The Management Team on Jun 16, 2022
Dear Subrahmanya, Thank you for taking the time to share your wonderful experience. We are glad that you loved the hospitality of our dedicated staffs. We are sure that our entire team enjoyed catering for your needs as much as you enjoyed your stay. Hope to welcome you again! Wishing you a nice day ahead! Best Regards,

8/10 Good

Van Zyl

Business traveler
Liked: Cleanliness, staff & service
Brilliant location Dinner Buffet bland Lovely rooms Friendly staff
Stayed 4 nights in Jan 2022
Response from The Management Team on Feb 14, 2022
Dear Guest, Thank you for having chosen our resort and for taking the time to share this lovely review with us. We are glad that you loved our location and our rooms. We are sure that our entire team enjoyed catering for your needs as much as you enjoyed your stay and your meals. Hope to welcome you again! Warm Regards, Pearle Beach Resort & Spa

6/10 Okay

Amar

Liked: Cleanliness, staff & service, property conditions & facilities
The check in clearly says noon on Orbitz but they insisted it was at 2 pm and had me wait out the two hours before giving me a room. If you’re ok with traveling 12 hours to Mauritius to have to wait two extra hours for a room, this may be the hotel for you. The open buffet food was nothing to write home about either.
Stayed 2 nights in Jan 2022
Response from The Management Team on Jan 13, 2022
Dear Amar, Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you have encountered. Thank you for bringing this into our attention. Rest assured that we will do the needful so as this does not occur again and we will do our best to enhance our guest's experience. Wishing you a Happy New Year 2022 ! Best Regards, The Management

4/10 Poor

Robert

Business traveler
Don’t go here for holiday, not for business either. Unless you have kids who want to invade the swimming pool or if it’s ok for you that they run out of food in the middle of the serving. The beach is super narrow and has a steep slop down to the sea. If you try to enjoy the sun beds on the beach, you are gliding out of it because of the slope. But it’s not so far from the bus station, so you can go somewhere else.
Stayed 2 nights in Jan 2022
Response from The Management Team on Jan 10, 2022
Dear Roberto, Thank you for having chosen Pearle Beach Hotel and for taking the time to share your unfortunate experience. It is always very valuable for us to understand our guest's experience, so that we can continue to review our service standards. It is of course with great concern that we have learnt we failed to meet your expectations. We have shared your comments with the management team who are very eager to analyse and work on the shortfalls in order to restore your trust in our services. Thank you again for taking the time to write your review and we sincerely look forward to another opportunity of welcoming you back in our resort. Best Regards, The Management Team

10/10 Excellent

Manan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best resorts!
Stayed 1 night in Jan 2022
Response from The Management Team on Jan 10, 2022
Dear Manan, Thank you for sharing this sweet review. We are glad that you loved our Hotel and had an amazing stay in our little paradise. It was such a pleasure welcoming you among us. Hope to see you again ! Wishing you a Happy New Year ! Warm Regards, The Management

8/10 Good

Mitesh

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Good but can do better
Good location of property. Needs improved maintenance and staff should be trained in customer excellence program.
Stayed 2 nights in Nov 2021
Response from The Management on Dec 6, 2021
Hello Mitesh, Many thanks for your feedback and for choosing our resort. We are pleased that you loved our location. We do hope that you had a lovely stay. We apologize for the inconvenience you have encountered. We have taken good note of your remarks in order to enhance our guest's experience. Wishing you an amazing day ahead ! Best Regards, The Management

10/10 Excellent

EFRAIM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked that the hotel beside the beach
I liked that the hotel beside the beach. Good service. tasty breakfast. The area is not sufficiently lit during the hours of darkness
Stayed 4 nights in Oct 2021
Response from Reservation Team on Nov 7, 2021
Dear Guest, We thank you for taking time to share your constructive feedback. Be ensure that your comment will be taken into consideration. Thanking You

4/10 Poor

Charles, USA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent staff. Special Juanita and Baby. The property needs a complete renovation. Location on beach is great, but coastal road is directly in front and noisy. Breakfast is just average. Lots of selection but none tasty.
Stayed 12 nights in Aug 2019
Response from Pearle Beach Team on Sep 26, 2019
Dear Charles, Thank you for taking the time to share your review. Our team will be pleased to know that they are doing a great job ! We are taking your remarks with attention and we will do our best to enhance our guest experience ! Have a beautiful day !

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from Pearle Beach Team on Sep 4, 2019
Thank you. Looking forward to welcome you very soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort , great location , snorkelling glass bottom boat and kayaking all included in price
Stayed 2 nights in Aug 2019
Response from Pearle Beach Team on Sep 10, 2019
Dear Guest, Thank you so much for sharing your lovely review. We are very happy that you had a wonderful stay among and that you enjoyed our beautiful location ! It was a pleasure to welcome you ! Have a beautiful day !

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities
The proximity to the beach is awesome The bathroom was smelly My room was not ready apon arival at 8pm
Stayed 1 night in Jul 2019
Response from Pearle Beach Resort Team on Aug 6, 2019
Dear Guest, Thank you for taking the time to share your review with us. We are glad that you loved our location and the beach. We hope that you had a great stay with us. Nonetheless, we are sorry for the inconveniences that you encountered. We have taken good note of your remarks. Taking these points into consideration, we will do the needful to enhance our guests' experience. It was our pleasure having you among us. Have a great day!

8/10 Good

Karoline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and helpful. Room was comfortable. Beach out front is a bit narrow and rocky.
Stayed 5 nights in Jul 2019
Response from Pearle Beach Team on Jul 29, 2019
Dear Karoline, Thak you for sharing your review with us. We are glad that you enjoyed your stay with us. However, we have taken good note of your remarks and we will do the necessaries. Have a great day!

2/10 Terrible

Verified traveler

Stayed 5 nights in Jun 2019

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 5 nights in Jun 2019

6/10 Okay

saumil

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel needs a major maintenance overhaul
Location and beach access superb !! Bathroom started leaking at 5am in the morning flooding the room and wetting our bags no hot water in showers need refund 1 night
Stayed 3 nights in Jun 2019
Response from Pearle Beach Team on Jun 25, 2019
Dear Saumil, Thank you for sharing your review. We are very pleased that you enjoyed our exclusive location right on our beautiful beach. We are sorry for the inconvenience that you encounter with the bathroom. Be sure that we will do the necessary for this issue not to happen again ! Have a beautiful day !

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorry can’t accept this for the money paid
Everything is wrong with this resort 1. Booked for 9 days due to flight postponement changed dates but for no refund for 2 days though whole resort literally empty 2. Was given a worst room and had to pay mu1200 per person per night to upgrade to get a sea facing view 3. For extra payment got nothing other than fruit platter 4. Broken locks , no hot water , broken toilets 5. All 7 days same breakfast very poor quality , birds and insects 6. Five star charges not even one star facility 7, resort is keen to make money whether customer is provided service or not 8. Poor quality WiFi lack of good speed Overall very disappointed and no value for money
Stayed 9 nights in May 2019
Response from Pearle Beach Team on Jul 2, 2019
Dear guest. Thank you for sharing your review. We are sorry that we did not meet your expectations. We are taking your view with consideration and we will do our best to improve our services in order to always perfect our guest experience. Have a nice day

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

2/10 Terrible

NF

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Bad Service
Don't deliver what they say online.
Stayed 4 nights in May 2019
Response from Pearl Beach Team on Jun 11, 2019
Dear NF, good morning, We are sorry that our hotel didn't meet your expectations. We hope that you enjoyed our beautiful island ! Have a good day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice large rooms with balconies
Stayed 3 nights in Apr 2019
Response from Pearle Beach Team on May 13, 2019
Dear Sir or Madam, Thank you very much for your nice comment and rating! It is a pleasure to read to enjoyed our establishment and team. We will communicate them your comment, they will be very happy! It would be a pleasure to see you again in the next future. Best regards,

2/10 Terrible

Ada, Toronto

Disliked: Cleanliness, property conditions & facilities
The hotel is not worth 3 star rating. I would give them 2 star the max. The room was old and dated. The furniture was broken. The TV was in a seperate small room and barely worked. The towels had "specific smell" . The bathroom was filthy . If you only look for a bed to sleep at night. This is fine. If you want to enjoy and pamper yourself. This is not the one.
Stayed 2 nights in Apr 2019
Response from Pearle Beach Team on May 6, 2019
Dear Ada, Thank you for the time taken to share your review. We are really sorry to hear that our room didn't meet your expectations, it is the first time that we receive such remark therefore we are taking good note of it. We will check each point that you identify and do the necessaries to improve our quality standards. Warm Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from The Management on Apr 22, 2019
Dear Guest, Thank you for that awesome rating! Hope to welcome you back soon again. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained beach. I could have spent the whole day just lying on a sun lounge under a thatched umbrella gazing out at the ocean and relaxing - and that's exactly what I did! Excellent service and friendly, helpful staff were also great.
Stayed 5 nights in Mar 2019
Response from The Management on Apr 22, 2019
Dear Guest, Thank you for that awesome rating! Hope to welcome you back soon again. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from The Management on Apr 22, 2019
Dear Guest, Thank you for that awesome rating! Hope to welcome you back soon again. Best regards

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2019
Response from The Management on Apr 22, 2019
Dear Guest, Thank you for that awesome rating! Hope to welcome you back soon again. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from The Management on Apr 22, 2019
Dear Guest, Thank you for that awesome rating! Hope to welcome you back soon again. Best regards

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wrong room i asked for sea view and I paid for that ..
Stayed 2 nights in Feb 2019

6/10 Okay

Jay, Montana

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel caters to regular large Italian tour groups who get all the good rooms. Mine had a view of the back of the kitchen and the deliveries area and was not what I reserved. The room was infested with mosquitos the whole stay. The staff (with one exception) and the manager are excellent. And it is right on the beach.
Stayed 7 nights in Oct 2018
Response from Communication Team on Nov 19, 2018
Dear Valued Guest, Thank you for sharing your holiday experience with us. We are glad that you appreciated our team. However, we regret to hear about the inconveniences during your stay. We live on an island and mosquitoes are inevitable. However, our team would have done a pleasure to provide you with a mosquito repellent. We hope to welcome you back. Best regards, Pearle Beach Resort Team

6/10 Okay

Ari, New York

Liked: Cleanliness, property conditions & facilities, room comfort
Nice amenities but not accommodating
The hotel is cute and has nice amenities for their guests. The breakfast and included water activities were great! However, the staff was not accommodating when I added a guest to my room. My room rate more than doubled for simply having another person stay with me in one bed for only one night.
Stayed 1 night in Jun 2018
Response from The Management on Jun 14, 2018
Dear Ari, Thank you for your kind review and for taking your time to share with us your experiences. We are pleased to learn that you have loved your stay. We have noted your point concerning the cost for the additional person. Your comments are valuable to us because they allow us to see our weaknesses and make adjustments. We hope to have the opportunity to welcome you back again soon. Best regards,

6/10 Okay

Lippy, Singapore

Liked: Cleanliness
Disliked: Staff & service
Short Stay at Pearle Beach
The greatest plus of the hotel is its location by the beach. Apart from that it is a very basic hotel. I got great room rates as it was off peak period. However, everything else in the hotel is overpriced. Had dinner one evening and did the buffet. It was a simple buffet that went for a whopping USD40. The spa is extremely overpriced as well with acceptable service. Service staff are mixed. A few really good ones, but some of the staff just didn't know what they are doing. I don't think they even realise they are in a service industry. Rooms are basic. I have to say the toilets are very nice is contrast to the room itself. There is a stench along the corridors all the time for some reason.
Stayed 4 nights in Jun 2018
Response from The Management on Jun 14, 2018
Dear Lippy, Thank you for taking the time to share your comments. We are pleased to learn that you have loved the location. We take good note of your comments; the negative points mentioned in no way reflect the level we have set ourselves, we offer you our sincerest apologies. Your comments are valuable to us because they allow us to see our weaknesses and make adjustments. We hope you will give us the opportunity to serve you better in the future. Best regards

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Very poor internet connection. No taxi available. Poor service. I will not stay in this hotel anymore
Response from The Management on Jun 14, 2018
Dear Emmanuel, Thank you for taking the time to share your comments. We take good note of your comments; the negative points mentioned in no way reflect the level we have set ourselves, we offer you our sincerest apologies. Your comments are valuable to us because they allow us to see our weaknesses and make adjustments. We hope you will give us the opportunity to serve you better in the future. Best regards

6/10 Okay

Anas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed feelings about this hotel
The people of the Mauritius island are wonderful, the staff at the Pearle beach resort were wonderful as well. The food was good and with varieties, even one of the chefs is Italian. The entertainment program in the hotel was great with a group of three Italian tourist guides trying to make everyone involved and happy. Two negatives about the hotel: 1. The false advertisement of what they considered an "ocean view" was really annoying, if you have booked an ocean view room, prepare to be told that you need to walk 20 meters outside your room to see the ocean, while there are clearly, second flood rooms, that overlooked the ocean 2. Plenty of cockroaches, even inside the room.
Stayed 7 nights in Mar 2018
Response from The Management on Apr 20, 2018
Dear Anas, Thank you for sharing your review on Expedia. We were glad to read that you have enjoyed the service and the food. We take good note of your comments; the negative points mentioned in no way reflect the level we have set ourselves, we offer you our sincerest apologies. Your comments are valuable to us because they allow us to see our weaknesses and make adjustments. Concerning the cockroaches, being in a tropical island is challenging to keep them away from the rooms even if we do repulsive treatments on regular basis. We hope you will give us the opportunity to serve you better in the future. Best regards,

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities, room comfort
Moderate but good experience.
Good view of the pool and ocean with our other room overlooking the garden and pool. Both great rooms and view. Great food with excellent variety and very fresh. Nice size room with good aircon. The cleaning lady named Baby was bright and cheerful every morning and did a fantastic job cleaning and making the experience a joyful one. The Wi-Fi was strongest at the reception and pool area. In room the wifi was good in one but lacked in another. Great activities during the day. The hotel offers a free 40-minute snorkelling trip on a glass bottom boat which was a pleasant surprise with an abundance of fish and coral. The pool table needs updating as it lacked a full set of balls as well as a catchment for the pocketed balls. The hotel also offers other water activities such as kayaks and more. Beach was beautiful to look at but would recommend to bring reef shoes as the shards of coral defiantly tickles. However, if you forget your water shoes I am sure Kevin will be there to happily sell you a pair! The hotel is quite small which makes the experience a lot more personal and the staff try to accommodate to your needs as much as possible. The activity staff were great with a special mention to the singers, Kenny and his team. The activity staff defiantly put on a great NYE party. Book day tours through Nobin Tours http://nobintours.weebly.com/ and https://www.facebook.com/NOBIN-TOUR-Mauritius
Stayed 13 nights in Dec 2017

10/10 Excellent

Happy Travels, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location on beach
Excellent location on beach. Staff very friendly and helpful. Cleanliness excellent. We stayed on a B&B package. Only negative thing to say is that if you decide to eat and drink at hotel it is expensive which is a shame. If they brought the prices down more guests would stay and use the services, they are losing out. Like a lot of others we ate out at local restaurants and cafes. Would highly recommend hotel.
Stayed 9 nights in Nov 2017

8/10 Good

Yasmin, UK

Liked: Staff & service, room comfort
Lovely resort and spa on beach front
The Hotel was on the beach front with amenities within walking distance.The resort had good spa facilities, very satisfied with massage. The staff were very friendly and welcoming. Good selection of choice for breakfast. The Management team kindly allowed a late checkout because we had a late departure.
Stayed 12 nights in Aug 2017
Response from The Management on Sep 15, 2017
Dear Yasmin, Thank you for taking the time to share your review on Expedia. Your comment is very much valued. We hope to welcome you soon at Pearle Beach Resort & Spa. Best regards

4/10 Poor

Bert598, Glasgow, UK

Disliked: Staff & service, property conditions & facilities, room comfort
Can be better
We stayed at the Pearle Beach Hotel on a Half Board basis for two weeks. Our Standard Room – very different from what you see in the official hotel photos – was broadly ok, though the minibar fridge was so noisy that we had it disconnected and, worse still, the room had an intercommunicating door! However, the major problem is that, unlike all other room types, which are located around the swimming pool and the garden areas, standard rooms are in a separate building at the back of the hotel. They face either the noisy coastal road or, like ours, a small road which is incessantly used by all sorts of service vehicles – e.g., rubbish collection, waste water collection, food deliveries, taxis, coaches, staff transport, etc. – and this makes it very hard to sleep after 5:30am. For the first four days we pleaded in vain for a change of room but detected no willingness to help as every time we were reminded that we had booked a standard room. Our insistence was then met with the explanation that only other standard rooms were available but the ‘reassurance’ that “if a better room becomes available, we will let you know” gave their true intentions away. This was very disappointing since, immediately after booking – about three full weeks before our arrival – we contacted the hotel to specifically ask that our room be away from road noise. If Standard Rooms cannot provide quiet, it would have been appropriate for the hotel to say it then. This spoiled it for us.
Stayed 13 nights in Jul 2017
Response from The Management on Sep 15, 2017
Dear Bert598, Firstly, we would like to thank you for taking the time to write this review on Expedia. It is only through feedback such as yours that we are able to maintain and improve, where necessary, services that we provide to our valued guests. Whilst an apology will regrettably not alter the outcome of your experience, we do extend it with all sincerity. We hope you will give us the opportunity to welcome you back at Pearle Beach Resort & Spa to show you our improvements. Best regards,

8/10 Good

mischell

Liked: Staff & service, property conditions & facilities, room comfort
the hotel was great, very friendly service and staff however the food needs some improvements. food really was not quality for money. overall experience was awesome.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
we have 3 of us in this trip & we have booked a seaview room for 2 due to can't find a room for 3 in expedia website. We have been charged EUR65 per night& total EUR130 (after discount, at first they request EUR80 per night) for the extra person when we checked in. when we go in to the room, that receptionist call Jessica who bring us in told us no seaview room available in the first night, will only can get to seaview room in the second night. Why she only told us in this when we go to the room but not in the counter when the time I paid for the extra charge? And we only get a free massage half & hour for each of us. Jessica told us this is what can she offer for us & can't get the refund. REALLY FEEL LIKE HAS BEEN CHEATED.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

James, Oxfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly good hotel at a good price - was for a business trip. The evening meal was plentiful and good - but if you like seafood, best to eat out.