View from property

Reviews of Royal Palm Beachcomber Luxury

5 out of 5
Royal Palm Beachcomber Luxury
Royal Road, Grand-Baie

Reviews

9.8

Exceptional

Rating 10 - Excellent. 22 out of 23 reviews" "
Rating 8 - Good. 0 out of 23 reviews" "
Rating 6 - Okay. 0 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property really is the perfect hotel. The staff, the food, the view it’s all just lovely. The only negative me and my partner could find was the lack of vegetarian options on the restaurants menus. Staying in other hotels of this this standard they would look to make items off the menu as a vegetarian dish, this wasn’t offered.
Stayed 2 nights in Mar 2024
Response from Jenny Lupier on Apr 2, 2024
Dear Luke,Thank you for choosing our hotel for your holidays and for taking the time to share your review on this forum. We are thrilled to read that you and your partner had a lovely experience with us. We appreciate your kinds words on our hotel, dedicated staff and our culinary delights.We appreciate your feedback on our vegetarian offerings, and we apologize sincerely for any inconvenience caused. Recognizing the increasing significance of accommodating diverse dietary preferences, our chefs actively engage with guests to craft personalized vegetarian menus for a more fulfilling culinary journey. We regret that you have not had the opportunity to benefit from this service.In addition, I am pleased to inform you that our culinary team is diligently working on expanding our vegetarian menu offerings to ensure a wider variety for our guests. Your comments will help us in our efforts to enhance the dining experience for our esteemed guests.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience. Sincerely,Jenny LupierQuality Assurance Manager

10/10 Excellent

lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always we had a wonderful stay. However we are still confused and bemused by the beach seating arrangements. Last time we were here this was already confusing but this year took the cake! We were assigned beach beds which we understood were ours for the duration of our stay but the very next day our beds had been given to someone else!!!! Who is policing this?!?!
Stayed 3 nights in Nov 2023
Response from Royal Palm Beachcomber Luxury on Nov 28, 2023
Dear Lynn, Thank you for the trust you have shown in us by choosing Royal Palm Beachcomber Luxury once again for your vacation and thank you for taking the time to share your feedback with us. We are delighted to read that you had a wonderful stay.We sincerely apologize for the confusion and inconvenience you experienced regarding the beach seating arrangements. Your feedback is invaluable to us, and we regret any frustration this may have caused.We understand the importance of consistency in assigning beach beds and the need for a reliable system. Please rest assured that we are actively investigating the situation to identify the breakdown in our processes. We will be implementing corrective measures to ensure that such incidents do not recur in the future.Your comfort and satisfaction are our top priorities, and we want to assure you that we take this matter seriously.Once again, thank you for bringing this to our attention. Sincerely,Jenny LupierQuality Assurance Manager

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely phenomenal
Stayed 3 nights in Oct 2022
Response from Jenny L on Dec 2, 2022
Dear Andrew,We are grateful to you for publishing a review following your stay at Royal Palm Beachcomber Luxury and are so pleased that you had a phenomenal time with us.We hope to have the pleasure to welcome you back soon.Sincerely,Jenny LupierQuality Assurance Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about place. Excellent staff all over. Thanks very much all of you staff it has been an incredible experience
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2018

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 nights in Royal Palm
I spent 5 nights in Royal Palm while on business in Mauritius. An excellent hotel with attentive staff.
Stayed 4 nights in Jul 2017

10/10 Excellent

John Riis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Royal Palm Beachcomber Mauritius
Without any doubt the best hotel we have ever stayed in. We have been travelling most of the world and have stayed in many luxury resorts and hotels but non at par with Royal Palm Beachcomber. The rooms and the hotel facilities in itself, the location and not least the staff are outstanding. The service level is extremely high and as a guest you feel that the entire staff at all levels knows you by name and know of any preferences or challenges you as a guest may face. We can only give this hotel our highest recommendations - we will for sure be back
Stayed 15 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at beachside
Very respectful staff, good managers. The beach is great, with nice seasport facilities. One singe drawback - hawkers at the beach. Rooms are very clean and spacious.

10/10 Excellent

JP, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel service and pristine lagoon
Great Staff service who goes a long way to please. Pristine beach and crystal clear water for swimming and other water activities. Hotel provide a cosy atmosphere. Strongly recommend Royal Palm as a great holiday destination.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal Treatment
There is no better place if you want luxury and to be treated like royalty.

10/10 Excellent

Keith David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Honeymoon
We loved this place, everything was just perfect! it is an idyllic place and the welcome and overall service was unrivalled.
Stayed 8 nights in Aug 2023
Response from Royal Palm Beachcomber Luxury on Sep 10, 2023
Dear Mr Keith,Congratulations on your honeymoon and thank you for choosing the Royal Palm Beachcomber Luxury to celebrate such a special occasion! We're absolutely thrilled to hear that everything was perfect and that you found our hotel to be idyllic. Providing unrivaled service and warm welcomes to our guests is what we aim for, and it's wonderful to know we succeeded in making your honeymoon fabulous. Wishing you both a lifetime of happiness together, and we hope to have the pleasure of welcoming you back for future celebrations!Sincerely,Jenny LupierQuality Assurance Manager

10/10 Excellent

Gaetan

Stayed 3 nights in Jul 2022

10/10 Excellent

Foudrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Stayed 8 nights in Jun 2019

10/10 Excellent

ふっさん, 川崎市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
全てにおいて「快適」という言葉しか浮かばないベストホテル
部屋に着くとシャンパンと果物が用意してありました。冷蔵庫の飲みの物(お水、コーラ、ペリエ、オレンジ等)もどれだけ飲んでも滞在中はフリーです。室内は広くてきれいで海が臨めます。バスタブとシャワーは別です。シャワー室は仕切られていて中も広くシャワーの水圧も高いです。部屋から直接ビーチへ出られます。ビーチのシートは部屋ごとに決められていますので、いつビーチに行ってもシートは確保してあります。シートにタオルもありますし、お水や果物も持ってきてくれます(フリー)。プールもビーチに面したところに2か所。1.2mの深さでとてもきれいです。ビーチにもプール周りにもホテルの従業員、警備員がたくさんいて、とても安全です。ホテル内にはSPA、テニスコート、卓球台、ジム、キッズルームが完備されています。レストランは3か所。1つは朝食と夕食が食べれるダイニング。海が見渡せて朝食時にはすずめがパンを食べに来るので一緒に朝食を食べる事が出来ます。卵料理はオーダー制で温かいものを持ってきてくれます。パンケーキやクレープも作ってくれます。夕食もビールを飲んでも日本円で6,000円前後なのでホテル内の食事としてはそんない高くはないです。前菜を頼まなくてもちょっとした前菜を日替わりで持ってきてくれます(フリー)。2か所目はイタリアンレストランでは本格的なパスタやピザが2,000円くらい。3か所目はビーチ内のレストラン。ここには本格的な料理の他ににハンバーガーやサンドイッチもあります。ルームサービスは24時間利用できてレストラン内と同じ料金で利用する事が出来ますし、従業員の方がバッチリ室内で料理を用意してくれます。フロントはもちろんレストランの従業員方も皆さん名前で呼んでくれます。ホテル内の清掃の方も必ず立ち止まって挨拶をしてくれて非常に気持ちが良いです。室内の清掃も2回入るので、途中でお昼寝をしても夜は再びきれいなベッドで眠る事が出来ます。何しろ海沿いの立地ですので風が気持ち良いのですが、この時期は少し寒いくらいです。厚めの服を数枚持って行く事をお勧めします。1泊4万円ほどの部屋に泊まりましたが、そのくらい払っても十分に有り余るほどの満足が得られるホテルです。私も世界中の色々なホテルに泊まっていますが、間違いなく最高のホテルです。
室内。とても広くて快適です。
朝食の一部。全てサーブしてくれます。
すずめが来てくれます。
部屋からすぐのビーチ。

10/10 Excellent

philippe , Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best in class
most probably one of the best address on earth, go there!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一流的酒店
环境及服务都一流,酒店内很舒适幽静,沙滩很美,值得去!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pierre St- J, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qualité à tous niveaux exceptionnel
Discretion et securité;amabilité de l'ensemble du personnel,et services adaptés a vos desirs ,font passer des vacances inoubliables dans cet hotel

10/10 Excellent

Юлия, Россия

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель в принципе оправдывает свою стоимость!Оч. много персонала. Есть и плюсы и минусы.За пределами отеля делать нечего!В отеле прекрасные рестораны.Хороший спа,только немного суетливый. Ездили на рыбалку и пойманную рыбу нам приготовил отель(Маргарита-русскоговорящий повар)но деньги за готовку все таки взяли. Порадовал центр развлечений на пляже. Все бесплатно,тюбинг,яхтинг,лыжи,снорклинг и т.д. Все оборудование и обучение бесплатно!!!Любителям снорклинга придется ездить на лодке 10 мин. от отеля на риф 2 раза в день!около отеля вода всегда мутная-и это главный и самый большой минус отеля.!!Ни на мальдивах ни на сейшелах такого нет)Коралов почти нет,с рыбками повезло больше,так же 2 раза находила и плавала с черепахой!. Из экскурсий брали яхту и ездили смотреть дельфинов-удачно. На пляже вам присвоят по приезду свой лежак,и если у вас не сьют,то на 1 ряд можете и не расчитывать.На не повезло воообще.На майские был переполнен отель и нам дали лежаки №39 они находятся прям под дневным рестораном. И с 12-30 до 16-30 звук вилок и тарелок и постоянные разговоры прям под ухом!Это тоже немного расстроило. Так же на пляже торговцы,сразу обращайтесь к охране и они уйдут.Цены в отеле демократичные. Курс рупи= рублю,удобно переводить ничего не надо.Если у вас завтрак включен,то ВНИМАНИЕ, вы бесплатно можете заказывать завтрак в номер!!Оч. красиво в самом отеле. .Отдых удался,все таки не пожалели,что выбрали этот отель и кстати,цена на этот отель была намного ниже именно на Hotels.com!