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Reviews of Sands Suites Resort & Spa

4.5 out of 5
Sands Suites Resort & Spa
Wolmar, Flic-en-Flac

Reviews

9.4

Exceptional

Rating 10 - Excellent. 342 out of 483 reviews" "
Rating 8 - Good. 114 out of 483 reviews" "
Rating 6 - Okay. 17 out of 483 reviews" "
Rating 4 - Poor. 6 out of 483 reviews" "
Rating 2 - Terrible. 4 out of 483 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cozy resort with a lovely small beach area directly in front of the hotel, with the longer beach area easily accessible too. Hotel staff were all genuine, very friendly and helpful. Rooms all very big with balconies, sofa and seat in room and huge bathroom with walk in wardrobe area. Restaurant was nice with enough food choices but not huge ranges (with corresponding huge waste usually!) like other bigger resorts might have. Drinks and food not included in your plan were close to London prices. The hotel offered excellent activities such as snorkelling/glass bottom boat trip to nearby reef, pedalos and kayaking, access to sauna and steam rooms all at no extra price. Overall a really lovely place to stay!
Stayed 6 nights in Feb 2024
Response from Guillaume on Mar 23, 2024
Dear Sonya,Thank you for taking the time to share your wonderful experience at Sands Suites Resort & Spa. We are delighted to learn that you had an amazing stay with us, We have noted your appreciation for our staff and the sea sports activities as well as the Spa facilities.Looking forward to your next visit among us,Best Regards,Guillaume BrillatzGeneral Manager

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were wowed the moment we arrived at the hotel, the warmth of the hotel team’s welcome, swift and smooth check-in, immediate decor and view of the hotel, and not too mention the help we received unpacking a very messy car… The festive schedule was packed with delights, activities and celebrations. Arriving in Christmas day, we had an extra lovely buffet dinner. Though we had planned to travel during our stay, but decided that we were content with relaxing in the lovely surroundings of the hotel and the range of activities on offer. The hotel staff were the real star, very professional, friendly and helpful throughout our stay and made us feel at home. Our stay at Sands was part of our honeymoon in Mauritius- thank you to the team for making it extra special for us.
Response from Guillaume on Jan 23, 2024
Dear Jonathan,Thank you for taking the time to share your wonderful experience at Sands Suites Resort & Spa. We are delighted to learn that you had an amazing stay with us.We shall look forward to welcoming you back again soon.Best Regards,Guillaume BrillatzGeneral Managerr

10/10 Excellent

Caroline Lucy Nicola

Stayed 6 nights in Jul 2023

10/10 Excellent

Preeya

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay. Staff were friendly. Beautiful views of Le Morne. Staff are so friendly and helpful. Rooms are clean and spacious. The lovely Brenda is always helpful and cheery :)
Stayed 9 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, not too big so felt quite intimate. Staff very friendly and helpful. Location at the end was best on the strip overlooking Tamarin. Beautiful views from the infinity pool. Food good maybe a little more spice needed in some dishes
Stayed 5 nights in Jun 2023

10/10 Excellent

Tim

Stayed 2 nights in May 2023

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

10/10 Excellent

Farouk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Sands Suites
Superior Room are big and very nice. Hotel cleanliness is top. Breakfast is very good with a lot of choice. Evening buffet could be better though decent enough. Hotel has plenty of indoor/outdoor activities. Overall a great experience.
Stayed 3 nights in Feb 2023
Response from Sands Suites Resort and Spa on Mar 9, 2023
Dearv Farouk,Thank you for your great feedback - see you again for another memorable stay among us!Best Regards,Guillaume BrillatzGeneral Manager

10/10 Excellent

Noga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect service, comfortable bed large room great bath great views. It wasbeyond our expectations and we hadagreat time.
Stayed 4 nights in Jan 2023
Response from Guillaume Brillatz on Feb 16, 2023
Dear Noga,Thank you for your great feedback - see you again for another memorable stay among us!Best Regards,Guillaume BrillatzGeneral Manager

10/10 Excellent

Ghyliane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the fact that a bottle of water at dinner was 7 times more expensive than the average price in the stores.. How can they justify such a price hike?
Stayed 3 nights in Jul 2022

10/10 Excellent

Bhagat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
From the moment we arrived, it has been amazing from Alvin greeting us to Soudesh helping us plan our day trips. All in all, a wonderful experience.
Stayed 6 nights in May 2022
Response from Sands Suites Resort and Spa on Mar 9, 2023
Dear Bhagat,Thank you for your great feedback - see you again for another memorable stay among us!Best Regards,Guillaume BrillatzGeneral Manager

10/10 Excellent

Andreja

Stayed 4 nights in Jan 2022
Response from Guillaume Brillatz General Manager on Jan 31, 2022
Dear Andreja, Thank you for your excellent rating in regards to your stay among us. - we hope to welcome you back soon. Best Regards,

10/10 Excellent

John Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, friendly staff, great suite with plenty of room. Food was very good but variable - would have preferred more, spicier local dishes. A wonderful holiday
Stayed 13 nights in Dec 2021
Response from Guillaume Brillatz General Manager on Jan 31, 2022
Dear John Richard, Thank you for your appreciation of the hotel services and friendliness of our team members. We have taken note of your constructive comments and shared with the team. Looking forward to welcoming you back soon, Best Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondrful!
All good. Just a tip - the conceirge use a taxi for the tours. The taxi is not a tour guide and didn't take me to all the places listed on the brochure, nor was he able to tell me about any of the places/ history. A nice man nonetheless, but I used a tourguide the next day for same price and he was excellent.
Stayed 3 nights in Dec 2021
Response from Guillaume Brillatz General Manager on Jan 31, 2022
Dear Sir/Madam, Thank you for your appreciation of the services of the hotel. While we have noted your delight on most of the facilities, we have also taken on board the issues you have raised. Thanking you in anticipation of a next visit, Best Regards,

10/10 Excellent

Snehal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific
Lovely property in a fantastic location with attentive and very friendly staff. Had a great family holiday, we decided to have a relaxing break and just enjoy the facilities but a lot of trips away from the hotel available.
Stayed 8 nights in Dec 2021
Response from Guillaume Brillatz General Manager on Jan 31, 2022
Dear Snehal, Thank you for your excellent rating and feedback following your stay among us. We are indeed very pleased to learn that you were delighted with your experience and look forward to welcoming you back soon. Best Regards,

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service
Our bedrooms on beach ground floor, the main building of hotel very attractive and not pretentious but nicely done in keeping with the place.
Stayed 7 nights in Nov 2021
Response from Guillaume on Dec 12, 2021
Thank you for your very good rating of our resort. Looking forward to a repeat patronage. Best Regards, Guillaume Brillatz General Manager

6/10 Okay

Alexey

Liked: Cleanliness, property conditions & facilities, room comfort
Второй шанс я бы не стал давать.
Сам отель приятный, большие виллы, ухоженная территория. Пляжа можно считать что нет, но это особенность острова. Большой (но достаточно холодный) бассейн. Ресторан работал только буфет. Причем один из дней все было норм, на второй персонал испортил все впечатление, которое только возможно. Час ждали вино, час. Еду, естественно, всю съели к моменту когда принесли. На каждую (каждую!!!) позицию в винной карте говорили этого нет. Через час принесли совсем не то, что заказывали. Позднее выяснилось, что вино есть, если у вас другой официант. Полчаса ждали капучино. Не дождались. В счет сначала включили, потом убрали, но сказали, что на комнату нельзя записать, платите наличными. Потащили разбираться на ресепшн, где выяснили, что забыли что-то прописать в системе. Извинений никто тоже не принес. История о том, как конкретные люди могут испортить отдых, на острове был еще Sofitel, но после этого отменили поездку туда и выбрали другую сеть. В общем для нас из примерно 8 отелей на маврикии этот оказался самым неудачным. А жаль…
Stayed 1 night in Nov 2021
Response from Guillaume on Dec 12, 2021
Dear Guest, We regret that your expectations were not met in the areas you mentioned and these have been shared and addressed by the concerned departments. We trust that you will keep the good memories of your passage and give us another opportunity to be of service to you. Best Regards, Guillaume Brillatz General Manager

8/10 Good

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Неплохой отель
Хороший отель с приятным теплым бассейном и удобными лежаками. Пляж так себе. Сами номера большие, но подуставшие. И ужасный ревущий кондиционер, с которым невозможно спать. Поэтому лучше не брать последний этаж, слишком жарео.
Stayed 1 night in Nov 2021
Response from Guillaume on Nov 30, 2021
Dear Mr Alexey, Thank you for your time to share your experience following your stay with us. . We have also taken on board your comments with regards to issues that need to be addressed and these have been shared with our departments concerned We hope that you will keep the good memories of your stay and give us another opportunity to welcome you back. Best Regards, Guillaume Brillatz General Manager

10/10 Excellent

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in one of the most beautiful places in Mauritius. The facilities are very good. The rooms are clean and big. The services are good and the employees are very friendly. We loved our stay and wewould next time choose to stay longer and probably not to switch hotel.
Stayed 5 nights in Nov 2021
Response from Guillaume on Nov 30, 2021
Dear Miriam, Thank you for your excellent rating and detailed feedback following your stay among us. We are indeed very pleased to learn that you were delighted with your experience and look forward to welcoming you back soon. Best Regards, Guillaume Brillatz General Manager

6/10 Okay

Martin

Stayed 5 nights in Nov 2021
Response from Guillaume on Nov 17, 2021
Dear Martin, Thank you for your time to provide a rating for our resort. Best Regards, Guillaume Brillatz General Manager

10/10 Excellent

Benjamin

Stayed 12 nights in Oct 2021
Response from Guillaume Brillatz General Manager on Oct 10, 2022
Dear Benjamin,Thank you for your excellent rating and hope to welcome you back soon.Best Regards,Guillaume BrillatzGeneral Manager

10/10 Excellent

Anneka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of best hotels we've ever stayed in!
From the moment we arrived with valet parking and welcome drink to the moment we left with late check out and an espresso this hotel couldn't have done any more to make our stay more special. Every single one of the staff were super nice and attentive always checking how you were and if you need anything and knew us by name and room number. Fixing our pool towels, bringing poolside snacks etc. The food in main restaurant was exceptional a la carte and one night we were even surprised with a lovely beach setting dinner by the management. There's an option to eat in 2 other resaurants for a supplement but we honestly didn't see the need the food included was so good. I wish I could remember everyone's names as everyone was great but the ones I did get were Jerome, Brenda, Gitish, Selven etc...the valet guy, the pool guys and the boat house crew were really great, we had some water ski and sailing instruction all included in half board and the entertainment set up sega dancing and beach competitions for us to take part in. We've stayed in many nice hotels before, most notable the four seasons in Bora Bora and I can honestly say this hotel was on a par with it in terms of service but for a much more affordable price. Would go back in a heartbeat!
Stayed 6 nights in Oct 2021
Response from Guillaume Brillatz on Oct 21, 2021
Dear AnneKa, Thank you for your excellent rating and great feedback following your stay with the Sands family. We are glad that you appreciated the service from our team members who are always ready to run the extra mile to meet our guests' requests. We have also conveyed your appreciation to those Team Members you mentioned and the rest of the team. Looking forward to welcoming you back soon for another memorable stay, Best Regards, Guillaume Brillatz General Manager

10/10 Excellent

Morten

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Guillaume Brillatz on Oct 19, 2021
Dear Morten, Thank you for your very good rating of our resort. Looking forward to a repeat patronage. Best Regards, Guillaume Brillatz General Manager

10/10 Excellent

Jeshikha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best 2020 get-away
Amazing staff, nice location, best view of Mauritius and accessible. Food amazing
Stayed 1 night in Aug 2020
Response from Guillaume Brillatz on Aug 20, 2020
Dear Jeshikha, hank you for your excellent rating and hope to welcome you back soon. Best Regards, Guillaume Brillatz General Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon
My wife and I just came back from my honeymoon there. It was absolutely perfect, and they made special efforts for us for the honeymoon, and for my birthday.
Stayed 10 nights in Feb 2020
Response from Guillaume Brillatz on Mar 10, 2020
Dear Anthony, Dear guest, We thank you for choosing the Sands Suites Resort & Spa for your honeymoon and are delighted that you spent an awesome time among us. Looking forward to your next visit among us, Best Regards, Guillaume Brillatz General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Promesse tenue!
The Sands delivered what was promised! Very good feeling overall, adorable staff, good massages, great buffet every night, friendly size with around 92 rooms, quiet beach, nice aquagym. Thank you for a memorable stay.
Stayed 9 nights in Feb 2020
Response from Guillaume Brillatz on Mar 9, 2020
Dear Guest, Thank you for your excellent rating and hope to welcome you back soon. Best Regards, Guillaume Brillatz General Manager

10/10 Excellent

Rajbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very High End, Dress Code Not Enforced
Very high end resort with all the amenities for a relaxing vacation. Very friendly and professional staff, ready to serve and attend to your needs and any issues that may arise. Quick and efficient check in/out with a complimentary drink both at check in and again at check out. Very clean and large room with a separate storage and makeup area. Nice view of grounds and the ocean from the balcony. Top end bathroom amenities, including robes snd slippers. Grounds very well kept and provided a relaxing atmosphere. The included buffet dinner was a different theme each night with good food variety, however the breakfast buffet had identical food items each morning which soon became repetitive. Strangely they charged $125 for a small bottle of water at dinner yet provided the same water bottles along with juices, tea, coffee, etc free of charge during breakfast. The other major issue was that a few weeks before your stay the resort emails you a very strict looking dinner dress code such as sleeved shirts and dress pants for men, yet does not enforce this code, as men would turn up in T shirts, shorts, flip flops etc which the email expressly forbids. The resort should either enforce the dress code or don't have one. The resort is located on the beach within a short drive to shops and a local shopping mall. Note, the car park is quite small and cars would have to be parked on side of street if full, although we managed to find a space during our stay. Overall we loved our stay here.
Stayed 4 nights in Jan 2020
Response from Guillaume Brillatz on Feb 19, 2020
Dear Rajbir, Thank you for your time to share your feedback following you stay among us. We have also taken on board your comments with regards to issues that need to be addressed. Looking forward to the pleasure of welcoming you back again, Best Regards, Guillaume Brillatz General Manager

8/10 Good

Geoffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Very enjoyable, food was great, activities were as expected. Staff can improve on their communication and timing on getting requests done. The New year gala and Xmas dinner menu was very nice but (No alternative choices) A huge Euro Grab for what was forced/ pushed on the guest.
Stayed 10 nights in Dec 2019
Response from Guillaume Brillatz on Feb 19, 2020
Dear Geoffrey. We do apologize for the late reply. We appreciate your time and effort to share your experience at the resort. Looking forward to welcome you for another stay, Best Regards, Guillaume Brillatz General Manager

10/10 Excellent

Verified traveler

Stayed 7 nights in Dec 2019
Response from Guillaume Brillatz on Feb 19, 2020
Dear Guest, We do apologize for the late reply. Thank you for the five-star review. We really appreciate the support. Best Regards, Guillaume Brillatz General Manager

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019
Response from gm on Dec 20, 2019
Dear Andrei, Thank you for your very good rating of our resort. Sending you our best wishes for the festive season. Kind Regards Guillaume Brillatz General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Sands Suites Resort and Spa on Mar 9, 2023
Dear Guest,Thank you for your great feedback - see you again for another memorable stay among us!Best Regards,Guillaume BrillatzGeneral Manager

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
This hotel exceeded all our expectations. I loved this place. Soooo relaxing and over-looking a beautiful, safe beach. If I was to return to Mauritius this is where I would stay. (We stayed at x 2 other resorts) and this by far was the best value for money and chilaxing.
Stayed 2 nights in Oct 2019
Response from Kamal on Nov 4, 2019
Dear Guest, Thank you for showing appreciation following your stay at the resort. Kind regards Kamal Nundloll Resort Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon
Perfect hotel to celebrate honeymoon. Service staff is very accommodating. The resort is very nice and extremly clean with three times roomservice a day. The every day changing buffet in the evening is excellent. I would highly recommend this hotel for a relaxing vacation.
Stayed 7 nights in Oct 2019
Response from Kamal on Oct 22, 2019
Dear Guest, We have taken good note of your delight following your stay at the resort. Looking forward to welcoming you back, Kind regards Kamal Nundloll Resort Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sea view of all rooms was wonderful. The staff were very friendly and welcoming. More restaurant choices would be good to have
Stayed 8 nights in Sep 2019
Response from Sands Suites Resort and Spa on Mar 9, 2023
Dear Guest,Thank you for your great feedback - see you again for another memorable stay among us!Best Regards,Guillaume BrillatzGeneral Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
3rd visit there & we made it known to them & they even looked after you even more & all staff very courteous.
Stayed 3 nights in Aug 2019
Response from Kamal on Sep 13, 2019
Dear Guest, Thank you for showing appreciation following your stay at the resort. Until your next visit among us. Kindest regards, Kamal Nundloll General Manager

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room and excellent views!! Staff well trained and courteous. Suggestions: life jackets for glass bottom boat trip. Upcoming events/activities posted on tv inside the room would be nice. Over all, great resort for vacation!!
Stayed 2 nights in Sep 2019
Response from Kamal on Sep 13, 2019
Dear Guest, Thank you for your great feedback - see you again for another memorable stay among us! FYI, boat house management provides life jackets on our boats for all outings. Kindest regards, Kamal Nundloll General Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclusive suite was fantastic - loads of space, separate room for our daughter. Hotel facilities all excellent, service could not have been better or friendlier. Great buffet food. Lovely beach, very quiet, never felt crowded out. Lots of free trips such as glass bottom boat, snorkeling on the coral reef and kayaking all free. Can't recommend this place highly enough.
Stayed 6 nights in Jul 2019

10/10 Excellent

Dimple.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Well maintained. All the staff were friendly, helpful and respectful. Loved the warm welcome we received with a refreshing welcome drink of our choice. The free water sport activities were very entertaining. The Boat House crew were exemplary, with their suggestions. A special thanks to Stephan for his advice on how to best use our time to maximise the benifits of the free water sports offered. Also a special thanks to Soundesh from the Concierge team for taking time out to plan our day trips into Port Louis and The South Tour. The In Room Service menu could do with an upgrade on the number of main courses offered.
Stayed 3 nights in Jul 2019
Response from Kamal on Aug 7, 2019
Dear Dimple, Thank you for your great comments. We are pleased that you enjoyed very much your stay among us and that the services have exceeded your expectations. Looking forward to welcome you back soon at Sands Suites Resort & Spa. Kindest regards, Kamal Nundloll General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

10/10 Excellent

bharat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
It was an amazing experience the hotel staff were very helpful
Stayed 16 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in system was unique! My family arrived hotel late night and the hotel staff greeted and gave us warm hand towel at the front of hotel. Small detail makes people happy from the long flight.
Stayed 4 nights in May 2019
Response from Malini on May 18, 2019
Dear Guest, Thank you so much for your excellent review, I also wish to thank you for highlighting the effort of our team to make this place a dream resort for many. On behalf of the entire Sands Suites Resort & Spa team, we thank you for choosing us and for the perfect scores. We look forward to welcoming you soon All of us, warmest regards Malini GOVINDEN

10/10 Excellent

ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel
fabulous hotel,could not fault it . One of the best hotels we've ever stayed in.
Stayed 7 nights in May 2019
Response from Malini on May 11, 2019
Dear guest, Thank you for your appreciation following your stay at Sands Suites Resort & Spa. We are pleased that your expectations have been met. We look forward to welcoming you back soon for another relaxing holiday among us. Kindest regards, Malini

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Malini on May 4, 2019
Dear guest, Greeting from beautiful Sands Suites Resort & Spa! We thank you for taking the time to share your good feedback with us. All the staff will be pleased to welcoming you back to our resort in the near future. Kind Regards. Malini

8/10 Good

Arjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
views from the hotel are amazing, with the occasional siting of dolphins. the services provided were great and all our needs were catered for.
Stayed 7 nights in Apr 2019
Response from Malini on Apr 24, 2019
Dear Mr Arjun, Warmest greetings from Sands Suites Resort and Spa! Thank you for your excellent comments. We are pleased that you have appreciated a superb stay among us. We look forward to your return soon at Sands Suites Resort & Spa to see the Dolphins.. Kindest regards, Malini Govinden

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best resorts I have ever stayed in. When we return we'll definitely be staying here again.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 6 nights in Jan 2019
Response from Kamal on Feb 2, 2019
Dear Guest, Thank you for your appreciation following your stay at Sands Suites Resort & Spa. We are pleased that your expectations have been met and look forward to welcome you back soon. Kindest regards, Kamal Nundloll General Manager

8/10 Good

dr sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday on new year
We were upgraded to Maradiva it was a state of art hotel excellent in all means . Special thanks to MR KRISHNA AND MS WENDY
Stayed 4 nights in Jan 2019
Response from Kamal on Jan 26, 2019
Dear dr sanjay, Thank you for your excellent comments. We are delighted that you have enjoyed your holiday among us. Looking forward to welcome you back in a near future. Kindest regards, Kamal Nundloll General Manager

4/10 Poor

Katrina

Disliked: Property conditions & facilities
You can do much better for the same price!
This hotel is so overpriced in every area for what you receive. The 4* rating is a reach at best and once on site prices for everything go through the roof. As a Mauritian resident very au fait with 5* resorts, .... honestly I was beyond appalled! With the Hilton almost next door, I don’t know how they get away with it. Not recommended
Stayed 1 night in Dec 2018
Response from Kamal on Jan 12, 2019
Dear Katrina, Thank you for your comments expressing your personal opinion - we wish to clarify that our hotel is rated as a four star plus and not as a five star. We regret that your experience based on the pricing was not up top your expectations and hope to have another opportunity to welcome you back in future. Kind regards Kamal Nundloll General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, very friendly staff who cant do enough for you, no issues what so ever.
Stayed 9 nights in Nov 2018
Response from Kamal on Jan 3, 2019
Dear Guest, We thank you for your fantastic comments. We are pleased that you have fully enjoyed your stay among us. Looking forward to welcome you back very soon at Sands Suites Resort & Spa. Kindest regards, Kamal Nundloll General Manager

10/10 Excellent

Francoise, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent venue on the beach
We had a great experience from the friendly and relaxing greeting till the farewell. Staff couldn’t do enough. Free drinks and canapés at meet the staff night. Great Sega show and music with singers every night. We had a fabulous time.
Stayed 2 nights in Oct 2018
Response from Kamal on Nov 3, 2018
Dear Francoise, Thank you for your excellent comments. We are pleased that you enjoyed a great experience from the moment you were welcomed through to the farewell at Sands Suites Resort & Spa. Looking forward to welcome you back for another fabulous stay. Kindest regards, Kamal Nundloll General Manager