Ratings based on 13 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.2 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant Hotel in seaside surrounds.

Posted May 13, 2014
Pros: The pool area, close to town and the cleanliness of the room.
Cons: Evening meal buffet, new bath and beach towels needed.
Location: Fantastic location, close to all tourist operators.
comfortable clean rooms, friendly helpful staff, lovely pool and surrounds. Unfortunately we felt let down by the consistency and amount of the food at the evening buffet. while breakfast was lovely with a variety of choice....the evening meal was sometimes not of a high standard. Some nights there was a good variety of choice with a good amount, other nights there was not enough variety and poor quantities, that quickly ran out and not replaced,(especially the sweets ) also some of the food was quite bland with not much favour, compared to other resorts we have stayed in on the island. The other issue we has was having to pay for tea bags, coffee sachets and creamer in our room. However despite the previous statement, we still had a lovely relaxing holiday and loved being able to walk to the town.
3 out of 5
by Kevin from Perth Australia

Nice hotel - staff and food disappointing

Posted Mar 17, 2014
Pros: Setting
Cons: Restaurant needs a lot of work, food tasteless and choice not great
Food was exceptionally mediocre, staff in the bar and restaurants inattentive and engrossed in their own conversations, I wont stay here again. Fitness centre closed, no alternative
4 out of 5
Recommended
for Families
by Ankush from India

Great hotel in Grand Bay next to beach

Posted Jan 15, 2014
Pros: Rooms, cleanliness
Cons: Check in /Check out can be made faster
Location: Grand Bay is the most happening center in mauritius
Excellent ambiance and the hotel has its own boat house where you can spend your own time in luxury. The spa is a definite plus point
5 out of 5
Recommended
by Keith Lewis from Co Tipperary

Superb

Posted Nov 17, 2013 on Hotels.com
This hotel was a super choice for a holiday. Location was good, close to town centre and shops. The layout of the hotel was good-we were in a quiet area away from the pool, overlooking the garden which was well maintained, as indeed the whole hotel was. Our room was spacious, most comfortable and cleaned daily and had small flower arrangements left frequently on the bed. Overall, the staff in this hotel could not do enough for guests, they were truly fantastic. We stayed on All Inclusive for part of our holiday, and the food was of a good standard, changing every night and the entertainment was good-not too in your face. I cannot fault this hotel again, in any thing, and if we return to Mauritous again, we will definitely stay in the Veranda
4 out of 5
Recommended
for Everyone
by Annabel from London

Lovely hotel for couples families

Posted Oct 25, 2013
We stayed at the hotel for 9 nights with the all inclusive package. The hotel was clean and had a variety of activities. The hotel is fairly small with two pools and a part of the beach allocated to it, the location isn't great if you want to swim as there are a lot of boats around. However we didn't find this an issue as the activities allowed us to venture further out and there are a lot of other beautiful beaches in Mauritius.Food was good for breakfast and dinner as it was usually a buffet however the lunch menu was limited on the all inclusive package. You were able to choose other options at an extra cost. The staff were very friendly and helpful. We would definitely recommend the hotel and would go back.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel but no real beach in front of it.

Posted Sep 1, 2013
room was perfect, cleaned every day, staff were very nice & accomodating. Bikes to rent should be free... Good entertainment every night.. Lovely hotel, pity about the beach in front of it..
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, great staff and well situated.

Posted Apr 8, 2013
Pros: Food
Cons: Price of drinks at the bar
Location: Great location
A very well run hotel with friendly staff. The food was fab every night. There was a real choice and the Indian night was bar far my favourite! It was very tasty! The pool and restaurant had free wifi - however it was charged in the room. I would happily recommend this to friends and family.
4 out of 5
Recommended
for Everyone
by Prashant from Mumbai

Pleasant Stay

Posted Dec 1, 2012
Pros: VIP room # 800
Location: Grand bay, Fanastic view for that price
They upgraded us to VIP suite at no additional cost which was a very pleasant surprise and experience for us. We stayed for three nights, but they charged us for tea and coffee sachets which were replaced in the room daily. That was ridiculous.!!! Also no room chappels were provided. Sampoos and Cream were not replaced on daily basis in the bathroom Overall a pleasant expereince.
2 out of 5
Recommended
for Families
by Faisal

Not a family oriented hotel

Posted Jul 17, 2012 on Hotels.com
Don't bother with grand bay as its full of tourist shops and eateries and spas. Hotel claims to have beach facing rooms - only one does... Infact there is no beach. All 5 meters of it are usually where all the boat equipment is parked. You can't swim into the beach as you will be run over by boat traffic. Rooms are modern designed but poorly laid out and cleanliness is not spot on.. Curtains had stains. Bed sheets were ripped, floor was covered in dust. We were there for 4 nights and our requests to just mop the floor were ignored so we would clean it ourselves with used towels... Rooms don't have complimentary water. No wifi OR gsm network coverage inside the room. Coffee and tea only refilled once during your stay. Pestering taxi and tour touts in abundance.
4 out of 5
Recommended
for Everyone
by Tammy from Chennai, India

Share the Info BEFORE issues arise!

Posted Apr 9, 2012
Pros: high ceillings and large bathtubes in the suites
Cons: unexpected charges for ice, unreasonable charges for internet, pool hours
Location: being located near the town center right on the beach was very convenient
Although the staff was kind, they were NOT forthcoming with necessary information needed by the guests. It would have been helpful to actually INFORM us of information that wasn't posted, but important/relevant. Charging for incidentials such as ice was an unpleasant surprise as well!