Ratings based on 221 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Juan, PR

Nice hotel nearby everything

Posted Apr 29, 2015
Pros: Is in the center of the city
The experience was nice, the breakfast was good. The hotel is in a very good area, with nature and shopping areas at the same time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2015
Pros: Location
Cons: The time of when breakfast will be available
Location: Shopping, church, local restaurants
I didn't interact much with the staff, but was displeased to have to get my room keys reprogrammed on two different occasions to get into my room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom orlando

Happy Place

Posted Mar 16, 2015
This continues to be my favorite hotel. The staff was helpful, the location is great, and I will come back.
4 out of 5
Recommended
for Families
by Juanfrom San Juan

Centrally located confort

Posted Jan 24, 2015 on Hotels.com
Next to plaza - restaurants etc. Nice.
1 out of 5
by A verified traveler

Verherrlichendes Foto der Hotelfassade

Posted Jan 23, 2015
Ein altes und muffiges Hotel ohne jeglichen Komfort! Sehr laut durch die Klimaanlagen die von allen Zimmern zum Gang hin ausgerichtet sind. Das im Preis beinhaltete Frühstück ist ein alter Hut!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Experience

Posted Jan 20, 2015
I was very happy with our stay. Staff was very helpful. Rooms were nice. Location is perfect because is in downtown near the Plaza and in front of the Church. There is a bakery in front that serve a wonderful breakfast.
3 out of 5
Recommended
for Families
by Dannyfrom Orange County

Just Ok

Posted Jan 19, 2015 on Hotels.com
Staff appeared to be bothered they had to check us in. Parking is across the street from the Hotel. Kind of inconvenient. Continental breakfast was mostly breads, cereals, drinks, and muffins. Will not stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Juan, PR

Welcoming hotel close to everything

Posted Jan 19, 2015
Great staff ready to please you. Nice view of Mayaguez town.
3 out of 5
Recommended
for Couples
by Carolfrom San Juan

Great location!

Posted Jan 8, 2015 on Hotels.com
We really loved the location, next to the town square with amazing xmas lights and music, the Cathedral and the delicious Ricominni Bakery, but the humid smell was strong, There are products the management could use like plug ins...
4 out of 5
Recommended
for Couples
by A verified traveler

Weekend at ths plazs

Posted Jan 5, 2015 on Hotels.com
It was great in terms of location and conditions of th hotel. Rooms should have at least a small fridge and vurtains should be replaced with Black Out Curtains or shades