View from property

Reviews of Downhill Inn

3 out of 5
Downhill Inn
Sligo Road, Ballina, Mayo

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 91 reviews" "
Rating 8 - Good. 39 out of 91 reviews" "
Rating 6 - Okay. 17 out of 91 reviews" "
Rating 4 - Poor. 8 out of 91 reviews" "
Rating 2 - Terrible. 5 out of 91 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Kathryn

Traveled with family
Liked: Staff & service
No meal service or bar service on a Sunday evening, and hotel is away from any other amenities
Stayed 2 nights in Oct 2022

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022

6/10 Okay

Catherine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs to be freshened up
Hotel was very outdated. Badly needs to be freshened up. But on the up-side the Staff were really friendly and breakfast very good
Stayed 3 nights in Jul 2022

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Base for weekend break
We use this hotel as a base for exploring the surrounding area. Everywhere we visited was an hour or so away. It was reasonably priced, although breakfast wasn't included. All the staff were encountered were genuinely friendly and helpful. Despite the weather being bad we didn't mind spending the extra time at the hotel as our room was warm, spacious and comfortable. The WiFi signal isn't the best and couldn't be realied upon by someone who is very digitally dependant. Efforts have been made to made to maintain the hotel but there are a few areas that are the worse for wear but a bit of tlc would go a long way to update it.
Stayed 2 nights in Jun 2022

6/10 Okay

Marc

Disliked: Property conditions & facilities
No frills. Basic.
Super basic. Shirt drive into town. Convenient option on wild Atlantic way trip. No frills.
Stayed 1 night in Jun 2022

10/10 Excellent

Joan

Stayed 1 night in Jun 2022

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn't expecting too much, but it was very pleasant, only a few minutes walk back into Ballina and a very nice breakfast. Easy parking as well which isn't the case with some other hotels locally.
Stayed 1 night in Jun 2022
Response from JR on Jun 28, 2022
Thanks for your good review - hope to see you again soon.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from JR on Jun 14, 2022
Thank you for you review - hope to see you again in the future

8/10 Good

Pat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from JR on Jun 14, 2022
Thank you for you review - hope to see you again in the future

10/10 Excellent

Brian

Stayed 3 nights in Apr 2022
Response from JR on May 20, 2022
Thank you for your great review and we look forward to seeing you again in the future

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
My Stay.
Food Excellent. Rooms could do with a makeover. Staff friendly.
Stayed 1 night in May 2022
Response from JR on May 20, 2022
We have a great team with excellent Chefs. We are in the process of a refurb and we look forward to seeing you again in the future

10/10 Excellent

Mark Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from jj on May 20, 2022
Thank you for your great review and we look forward to seeing you again in the future

10/10 Excellent

Carol

Stayed 1 night in Oct 2021
Response from JR on Oct 3, 2021
We are delighted with your 10 out 10 review - and hope to see you again soon Regards - Nicola

8/10 Good

Murdo

Stayed 2 nights in Sep 2021
Response from JR on Oct 3, 2021
Great to meet and chat with you, hope to see you again when golfing in the West JOHN

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service
Family Room
Was a bit apprehensive, stay booked last minute, so wasn't sure what to expect. Hotel OK looking, a little bit dated. Restaurant and bar area is pretty nice. The food, breakfast and dinner, was very good. The bedroom was basic but fine. Overall we enjoyed our stay.
Stayed 2 nights in Aug 2021
Response from JR on Aug 26, 2021
Dear Paul, Thanks for your review and we are delighted that you enjoyed your stay

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from JR on Aug 1, 2021
Thank you for your great review and we look forward to seeing you again in the future

8/10 Good

KATE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel Friendly staff Wifi was bit slow at times in our room but was strong signal then everywhere else.
Stayed 2 nights in Jul 2021
Response from JR on Jul 21, 2021
I am delighted you enjoyed your stay and we hope to see you again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, welcoming, friendly staff. Good impression on arrival. Pleasant atmosphere. Bar and restaurant on site(I didn't use). Hearty breakfast. 4 stars
Stayed 1 night in Jun 2021
Response from JR on Jul 1, 2021
Hi Many thanks for you great review and look forward to seeing you again

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Nice and easy thanks all very friendly and helpful staff
Stayed 1 night in Aug 2020
Response from jr on Aug 19, 2020
Many thanks for your 5 star review - we are delighted that you stayed with us and hope to see you again soon. Regards John

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Enjoyable stay, friendly helpful staff, hassle free check in, great breakfast
Stayed 2 nights in Aug 2020
Response from jr on Aug 19, 2020
Many thanks for your positive review - we are delighted that you stayed with us and hope to see you again soon. Regards John

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Adequate
Basic hotel, no frills but adequate for a one night business stay. Wouldn’t return for pleasure. Didn’t use the restaurant for diner and breakfast didn’t start until 8am so not able to comment on food.
Stayed 1 night in Aug 2020

8/10 Good

genevieve

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020
Response from JOHN on Mar 3, 2020
Many thanks for your review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from jr on Oct 9, 2019
Thank you for your 10/10 review

6/10 Okay

Kathleen

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Bit dated
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019
Response from JR on Aug 12, 2019
Many thanks for your 4 star review - hope to see you again soon regards JOHN

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from jr on Aug 12, 2019
Thank you for your review - please call back in the future

6/10 Okay

jerome

Liked: Room comfort
could do with a face lift
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely clean place to stay plus fresh breakfast made to order
Stayed 2 nights in Jul 2019
Response from JOHN on Jul 25, 2019
Thank your 4 star review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and quiet despite being near a main roadthe shower
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2019

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from JR on Apr 16, 2019
Dear Aidan Many thanks for you 10 out 10 review - we look forward to welcoming back in the future

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Just stayed for one night. Lovely setting, quiet, best nights sleep for months - will happily use again.
Stayed 1 night in Mar 2019
Response from JR on Mar 27, 2019
Dear Paul Thank you for your great review - our motto is "Rest Assured". See your again soon. Regards JOHN

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at the DownHill
Great stay. Staff very friendly and helpful. Rooms very good. Breakfast excellent. I have stayed many times and it is always good.
Stayed 2 nights in Mar 2019
Response from JR on Mar 21, 2019
Dear Brendan Thank you for your excellent review - great to have you to stay again Regards JOHN

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Cozy, unpretentious place to crash for the night
This was a comfortable place to crash for the night during our road trip around western Ireland. There was live music in the restaurant when we were there, which was fun! The bathroom could have used some updates and the TV in the room was a tiny CRT, but travelers who don't expect anything too fancy will be happy with the value.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2018

8/10 Good

Nancy

Downhill Inn
This is the third trip we stayed there. We like the location because we walk to dinner.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
A simple but welcoming hotel. Happy with our stay.
Stayed 1 night in Aug 2018

2/10 Terrible

j, donegal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was just ok
Says the hotel is 400m from town it's not . Hotel could do with an upgrade . 2 staff were lovely rest was not . Band playing music during meal which was very loud when you just want to eat and chat . Music stopped at 9.50 on a Saturday night which is ridiculous . Very small ran down hotel more like a b&b but 3 times the price. Would not stay again . Not for kids either .
Stayed 1 night in Aug 2018

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the DownHill
Great welcome from the night porter. He gave me an ironing board at short notice that night. The staff are very friendly. The breakfast is good value and very big. Small problem with key resolved immediately. Excellent.
Stayed 2 nights in May 2018

6/10 Okay

Brendan

Stayed in better hotels than this one
Stayed 1 night in May 2018

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for a one night stay . Decor a bit drab
Response from JOHN on Apr 24, 2018
Dear Kevin Thank for you "excellent" review, we are rolling out a refurbishment programme. Hope to see you again soon Regards

6/10 Okay

Verified traveler

Disliked: Room comfort
Very small tv in room and heating switched off in the morning and freezing when having breakfast
Response from Nicola on Mar 29, 2018
Thank you for your comments.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
On arrival they had no idea who I was had no booking or anything . The lady was so confused after a while she had to get the manager who eventually sorted our rooms. She said they had not been informed by Expedia of the booking. It took a while and we really didn’t have much time to waste due to a family funeral. Communal area could do with a update , rooms ok but also dated. Also a lot further out of town as stated in website. Would not stay again
Stayed 1 night in Mar 2018
Response from Nicola on Mar 29, 2018
Thank you for your comments

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Down hill
Very good
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Thin walls
Was awoken by snoring in room next-door.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
The staff was nice, breakfast was good and the bed comfortable. we found elastic band for hair from the previous guest behind the door of the bathroom and some hair in the bath tub. In general was ok, but a bit more cleaning is needed in the rooms.
Stayed 1 night in Sep 2017