Ratings based on 79 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chihuahua, Chihuahua

Cuartos lindos, alberca chica

Posted Jul 27, 2015
solo tienen una alberca, y hay pocos camastros, además entre los cuartos se escucha todo.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico D.F.

Hotel limpio

Posted May 25, 2015
El hotel esta limpio y el personal amable pero los lavabos están mal hechos. El grifo del agua está muy separado del lavabo y no hay extractor ni ventilación en el baño. Lo demás estuvo muy bien y a gusto. La playa del hotel ed rocosa por lo que no se puede uno meter al mar.
2 out of 5
by A verified traveler from ca

Close to the beach

Posted Apr 25, 2015
When I reserved the room I had put 2 adult 1 kid upon arrival they only had 2 adult in the reservation and I had to pay an extra 1600pesos. When I arrive to the room it wasn't completely clean I had to call to have the pillow cases changed because they where dirty. We stayed for 4 night on our second day if went to the pool got to my room to shower and there was no water I called reception they told me there was gonna be no water for 4 hours nobody bother informing the guest about the situation I emailed customer service hadn't received no reply yet it's been 4 days. The pool is amazing te beach is beautiful the people working there are really nice but they need to care more for the cleanliness of the rooms
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
Buenas instalaciones, buen servicio, personal amable, comida excelente y una vista de 10. El único detalle es que no está en la zona dorada por lo que hay que tomar ya sea taxi, pulmonía o carro propio para transportarse a esa zona.
4 out of 5
Recommended
for Everyone
by A verified traveler from culiacan

Todo se escucha

Posted Mar 29, 2015
Se escucha todo lo del pasillo como si estuvieran en tu cuarto y también el pisoteo del cuarto de arriba.
4 out of 5
Recommended
for Families
by A verified traveler from Toluca

Bonita alberca

Posted Mar 25, 2015
Pros: La alberca y el jacusi en la suite
Cons: Los cuartos en geeral, los colchones y la luz de baño
Antes de mi visita vi comentarios sobre la alberca en remodelación, la verdad quedó muy bien, hace falta un poco de sombra, pero el estar junto al mar le da muy buena vista. Los cuartos aunque tratan de hacerlos lucir bien ya requieten una remodelacion también, lucen viejos. El personla atento y servicial
4 out of 5
Recommended
for Everyone
by A verified traveler from Durango

Agradable

Posted Mar 19, 2015
Pros: El restaurante
Cons: Le falta un chapoteadero para niños
Location: No estuve el tiempo suficiente e hizo frio, por lo que no puedo comentar al respecto
La atención de personal excelente y el objetivo de descanso se cumplió y disfrutamos de una comida excelente.
4 out of 5
Recommended
for Families
by A verified traveler

The views are killer...

Posted Mar 1, 2015 on Hotels
Poorly cleaned restrooms. I think houskepoers do not know how to clean up. Pillows were stinking so bad I threw them on the floor, they would put hem back on the bad every day! How could they not smell it??? We spent very little time in the room thou. So the views ️outside are enough to enjoy the place a lot
Comment from Hotel Management
May 16, 2015 by Lariza Aguirre, Hotel Management
Thank you for sharing your comments which are very important to us. We offer our apologies for the details that happened during your stay. we hope you visit us again and enjoy our excellent service and facilities
3 out of 5
Recommended
for Couples
by joan from Winnipeg, Manitoba Canada

One night stay

Posted Jan 26, 2015 on Hotels
Hotel looks good from outside, main area looks look good and clean. room when first entering looks lovely. when drapes get opened the sheers they have hanging around the room have staining and things look old. when we went to shower in the morning no hot water, they said the pumps were broken no other apologizes. breakfast portion was large actually enought for two. staff was friendly and very accommodating. would not stay again
Comment from Hotel Management
May 2, 2015 by Lariza Aguirre, Hotel Management
We welcome your comments , we apologize for the inconvenience happened during your stay.We appreciate you bringing your concern to our attention and rest assured, your input will be shared with our management team for the purpose of bringing improvement to this identified weakness and rectify any unsatisfactory experiences.hopefully give us a second chance and enjoy our excellent service
4 out of 5
Recommended
for Couples
by aagan from UTAH

hotel review

Posted Jan 19, 2015 on Hotels
Our stay was really nice we really enjoyed the hotel.
Comment from Hotel Management
May 2, 2015 by Lariza Aguirre, Hotel Management
Thank you so much for your very favorable comments about our hotel. It is a pleasure for us to know that our hotel have met your expectations. Once again thank you very much and hope you return soon.