Ratings based on 130 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
82% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom British Columbia

Stayed in the Grenada,old but well looked after.

Posted Apr 5, 2015
Pros: The friendliness of the entire staff that we came in contact with.
Meals in the Villa Italia and El Patio were excellent and at a good price.Roberto,the manager of El Patio gave us outstanding treatment and contributed greatly to the enjoyment of our trip.
1 out of 5
by A verified travelerfrom edmonton alberta

not happy

Posted Mar 20, 2015
Pros: Nothing
Cons: Everything
Location: Locatogood
The room was damp and the maid service was late in the day. The charge extra for the water and coffee in the room , never seen this before. They charged me 135 pesos for 2 pop type lemonade at the pool, what a rip off then the waiter shorted me 100 pesos on my change , thank god I notices and he gave it back. At checkout they sent me to 3 counters, I finally left saying I have to go. Very poor service . I would never stay there again at ant price.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom michigan

Nice resort close to everything

Posted Feb 25, 2015
Can use all 3 El Cid resort was very nice with a great price!
5 out of 5
Recommended
for Couples
by Josefrom Tijuana

Buen servicio

Posted Feb 19, 2015 on Hotels.com
Todo bien a excepción de una pequeña lagartija que se metió a la habitación, hay que checas las protecciones de las ventanas para evitar cualquier cosa
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton

Nice hotel close to beach. Expensive food

Posted Feb 15, 2015
Perfect winter getaway. Very friendly people. Everyone is always smiling
3 out of 5
Recommended
for Families
by Lucasfrom Buenos Aires

Lindo lugar

Posted Feb 14, 2015 on Hotels.com
Bien, vieja la edificación.
3 out of 5
Recommended
for Families
by carlosfrom culiacan

fallo la fumigacion

Posted Feb 7, 2015 on Hotels.com
Ya hemos estados hospedados en este hotel,pero en esta ocasión salieron unos bichos pero se limpio de manera rapida
3 out of 5
Recommended
for Families
by Mariafrom palmdale

No thanks

Posted Jan 21, 2015 on Hotels.com
I did not receive what I paid for. Was down graded. Spent one whole day of my vacation trying to straighten it out. Still didn't get it!
5 out of 5
Recommended
for Families
by Jose Arturofrom Chihuahua

Muy bien, la gente muy amable. Gracias.

Posted Jan 15, 2015 on Hotels.com
Muy bien la pasamos a gusto y divertidos.
4 out of 5
Recommended
for Families
by JORGEfrom TOLUCA

DESPUES DE FIN DE AÑO

Posted Jan 9, 2015 on Hotels.com
EN GENERAL BIEN, SOLO NO MEGUSTO QUE ME COBRARAN EL WIFI, ADEMAS ES MUY MALO. RECEPCIÓN Y HOSPITALIDAD MUY BUENA, FALTA UN POCO EN LA ATENCIÓN DEL HOTEL, LA BIENVENIDA, COMO ES UN HOTEL QUE SE CONECTA CON OTROS QUE TE EXPLIQUEN QUE PUEDES Y QUE NO PUEDES HACER. YO YA LO CONOCÍA PERO ME HOSPEDE EN CASTILLA. AHHH Y ALGO QUE SI NO ME GUSTO QUE TE ESTÉN CORRETEANDO PARA ASEAR LOS CUARTOS. SALUDOS,