Ratings based on 154 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Buen hotel que no cuenta con playa

Posted Dec 19, 2014
Buen hotel y servicios sin playa en una ciudad con el tercer malecón de América latina está pensado como marina en el hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Great visit at El Cid Marina

Posted Dec 8, 2014
Pros: The resort was beautiful with all the boats in the harbour. One of the pools was heated perfectly. Access to a laundromat on site was most welcome.
Cons: Need a table or counter to eat, prepare food or play games on. Even a table on the deck would be helpful. Very disappointing chef salad in restaurant
Location: Quiet location away from city traffic. City restaurants were all great and very inexpensive. Trip to historic Durango needs to be a 2-3 day tour.
We were in Mazatlan for 16 days and our only regret was not staying at the El Cid Marina for the whole visit. We spent the first two weeks in other resorts and the final 2 days at Marina. If we ever return to Mazatlan, we'd stay only at the Marina. It was beautiful, quiet, very clean and the staff were very prompt, friendly and helpful. We found the other resorts to be much too loud and the rooms tired and dated. Our Marina room was only a junior suite but it was very bright with plenty of room and a great balcony overlooking the ocean and harbour. The heated pool was wonderful!
2 out of 5
by A verified travelerfrom Denver CO

noisy hotel not close to beach

Posted Dec 3, 2014
Pros: marina-nice to see boats
Cons: staff that cared and better food and NO MUSIC AT POOL
would not stay there again--fair food-nothing special noisy with pool close by and music from pool all the time-never go back conceigere was TOTALLY clueless about anything asked--rather file her nails !!
5 out of 5
Recommended
for Everyone
by A verified traveler

Marina del Cid, Mazatlan

Posted Nov 29, 2014
The facility itself is great, clean, beautiful and welcoming. The crew was excellent and helpful. Really had an very nice experience at the hotel! =)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cancun

Nice hotel with great sunrise and sunset views.

Posted Nov 27, 2014
The staff is always friendly and the views of the marina from breakfast are great with the sailboats and the sunset over the ocean is very nice.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom MEXICO CITY

Great for long stays in the Marina Area

Posted Nov 25, 2014
Pros: Rooms are comfy and really large.
Cons: More in-room supplies.
Location: Great for the fishing enthusiast, right in the Marina.
Although old, facilities are refurbished and the service is really good. Pool areas are nice and the overall atmosphere is pleasing.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico

It is the perfect place to relax.

Posted Nov 11, 2014
The hotel is just perfect for people who are looking for a quiet place where they can rest and take it easy. people are eager to help any time. There aren´t many restaurants to eat at, only one but nice and has lots of varieties.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom alaska

no guests

Posted Oct 25, 2014
I was give a hard time when I had gueste they said no guests after 8pm and 0 guests in the room I travel alone and come to mazatlan to visit my family and girl friend I will not stay here again I never had this problem at any other el cid and I come to mazatlain 2 to 3 times a year and always stay at the el cids.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Guadalajara

Vacasiones Mazatlan

Posted Oct 22, 2014
Pros: Definitivamente el servicio
Cons: La estufa pero es algo que es muy complicado pero muy minimo
Location: Lo que siempre digo, lastima de que en los hoteles hagan todo por traer al turismo pero los taxistas, gente que no respeta al turismo.
Quiero felicitar a todo el personal por el excelente servicio y el profesionalismo, quedamos encantados y nos vemos en diciembre.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom VA

Beautiful facility.

Posted Oct 20, 2014
Pros: Pools, weather, most waiters, our room.
Cons: Make clear the tipping policy.
Location: We went on a bus tour of the city and a boat trip to Deer Island. We also enjoyed a massage.
We were very pleased with the facility and were greeted very warmly. The food was very good and service was good. We were disappointed by having to wear a bracelet to signify our all inclusive status and then having to sign a ticket each time you ate or drank. It has been my impression that all-inclusive covers everything. We were treated rudely one evening by a waiter wanting to be tipped. We tipped when we wanted and did not like being expected to tip each time. Otherwise it was a very enjoyable stay.