Ratings based on 96 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Close to bus, 2 pools, beachPosted Mar 7, 2014
Pros: Friendly, clean, quiet, great activities, nice beach & pools.
Cons: Terrible internet.
Location: Close to bus routes. Lots of eating & activities close by bus or palmoniea.
Stayed 10 days. Enjoyed quiet at night, staff very friendly. Internet terrible. Room spacious.
for Everyoneby Randy from Bay Area california
Great Service from Check- in to Check-out!!!Posted Mar 7, 2014
Pros: I loved the room and the service, the pool and bar. Amazing and beautiful.
Cons: I would like to see you open an all night snack bar... cold sandwiches, or something simple like tacos or hot dogs on the property.
Location: Plenty of good food, Dancing and of course the Fishing is excellent
Amazing Property.... The El Cid Marina is always very clean, the staff here is very attentive and most speak some English, with the Front Desk and Bellman being fluent. The food is good and you can eat pretty much whatever you like, they have lighter fare or you can have a Buffet, or full courses in a romantic environment. Pick a restaurant!!! I used room service twice and it is fast and the food was never cold. The property is very close to dancing, drinking and more restaurants. You can walk or take a Taxi for $3.00-5.00 to most of the closer locations. My room is always amazing, and all have great views and access to the Pools, food and Marina. I had a great trip out fishing this time to El Cid Marina, and the crew was very professional, and we were on top of the fish in less than 30 minutes out. It was Great, Thanks again to Miguel who helped me book the trip and the crew, Jose and Chris. I have visited Mazatlan many times and stayed at many different properties, some of which have sold or have been renamed. This property has consistently been 5 stars for food, service, amenities and value. My last two trips have been to the El Cid Marina and it will continue to be my preferred lodging.
for Everyoneby Kevin from Nebraska
Nice quiet resort.Posted Feb 23, 2014
Pros: Well manicured, clean hotel situated in a peaceful Marina setting.
Cons: The rooms could be updated a bit as far as furnishing's and bedding.
Location: Golf is available as well as some of the best deep sea and bottom sea fishing in the world.
If you are looking for a nice quiet relaxing resort, El Cid Marina Beach Hotel would be an excellent choice. We arrived on Feb 15, 2014 for a week long stay. There are two pools to choose from and a very nice beach that is a short water taxi ride away. The atmosphere at any of these is very quiet and relaxing. The far pool does play 1970's style music starting in the late morning. Food and beverage provided at any location as well. We chose the all inclusive and found the food to be excellent on the Marina Beach property but average or below average at the other El Cid locations. The only off site El Cid restaurant we enjoyed was La Concha. This is an open atmosphere restaurant along the beach with very good food. (May require the Elite inclusive or an additional charge to the traditional inclusive package). The entire El Cid staff was extremely friendly and helpful. From our experience, don't expect a younger pool party atmosphere.
by Cesar from Columbus, GA
Look somewhere elsePosted Dec 31, 2013
Location: This hotel is in the Golden Zone but it is segregated and far from the main entertainment. You will need to rent a car or public transportation.
Overall this hotel disappointed us for the following reasons: -Very bad food -Bad costumer service -Dirty room couch -No beach near by -8 minute walk from hotel room to lobby
for Everyoneby Nathalie from Minnesota
Great hotel, great stay, wonderful staff.Posted Dec 30, 2013
Pros: cleanliness, great staff
Cons: have more possibilities of restaurants in the all inclusive
Location: zipline huana coa is fabulous (safe and amazing views) trimaran excursion to the stone island (activities on the island are ok but great beach)
Great experience at El Cid Marina, wouldn't necessarily do the all-inclusive again (good deal but limiting in food choices).
for Couplesby John from B.C., Canada
A quiet and relaxing hotelPosted Dec 18, 2013
Pros: It's location. The buildings are 3 or 4 storeys (with elevators) and every room has a view of the marina.
Cons: A Canadian TV channel or two in the line up
Location: The hotel runs tours to nearby communities, Cupola and Quelite are worth seeing. Sunset from the top of the Freeman Hotel is an experience.
This is our second trip to Marina El Cid. We were there last year when The President of Mexico stayed for an overnight visit. The property is North of central Mazatlan at the mouth of a river. There is a free ferry to take you across to the hotel's private beach. There is a free shuttle van between the Marina and El Cid's other hotels the Moro, el Castilla and the Grenada which are to the south in the Zona Dorado If you are on an all inclusive package you can book to use some of the restaurants in the other hotels and there are beach activities which appealed to our son. The city buses stop outside the hotel so that it is easy to get around without hiring a car.
Recommendedby Charlotte P from Seattle, wa
Love the Marina El CidPosted Dec 1, 2013 on Hotels.com
A beautiful hotel. A lot of long term American and Canadian guests who stay for a few months at a time. Excellent all around service from housekeeping to the dining room. Grounds are perfect. They have two pools one is heated and delightful, the other is best used if its 300 degrees outside.
for Everyoneby hammersky from coast of CA
Great hotel!Posted Nov 22, 2013
I have stayed at several hotels in Mazatlan and the El Cid Marina is my favorite. It is newer and the food and staff are great. The hotel has no beach, but does have two nice pools (have a water taxi to a beach). They have a free shuttle to the El Cid Morro, so being a little north of the town works out fine. I'll be back.
for Everyoneby Shirley from Vancouver, BC Canada
Home away from homePosted Nov 8, 2013
Pros: It's right on the beach! Perfect sunset spot! This property has several buildings of accommodation, giving it a 'private villa' feel. Feeling rich! :)
Cons: The stairs outside Front Desk are hard to see at night. Paint lighter colour on top or corner of stairs for easier visibility when it gets dark out.
Location: Location is close to the golden zone. Shuttle to other prooperties is quick. Taxi to downtown, malacon, and other tourist sites is very inexpensive.
I work for Four Season Hotels and Resorts which is a service and people oriented company. Naturally high expectations are often not met when going to a hotel or restaurant - El Cid Marina met them all! The property and rooms were well maintained and looked after. The food was fresh and delicious! Perfectly prepared! The service at this hotel was outstanding! Every interaction with staff was welcoming, friendly and helpful; part of their family. This made my first time to Mexico my best vacation! Even the tour bus company the hotel uses for the City Tour was exceptional! (My boyfriend proposed on the tour bus!) We had so much fun, we are planning our next trip back with our 2 girls! Fabulous food, private beach, great staff,... oh my! Hasta luego! xxoo
for Familiesby PJ from Bellingham
Great place with kids.Posted Aug 22, 2013
Pros: Great room, service and location
Cons: Restauarnt food good, not great.
Location: Good snorkeling on the Deer Island excursion.
Helpful front desk staff, rapid free shuttle service to sister hotels with different pool/beach acces. Easy place to stay as a single mom with 2 12 year olds, lots to do, felt safe having boys on their own within the resort.