GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Superior Ocean View - European Plan
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Junior Suite - European Plan
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Prestige Room - European Plan
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Family Room - European Plan
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
This Mazatlan hotel has its very own private beach. In addition to an outdoor pool, Emporio Mazatlan provides a fitness facility and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary high-speed wireless Internet access.
Business amenities at this 3-star property consist of a business center, secretarial services, and technology support staff. Event facilities include conference/meeting rooms, small meeting rooms, and banquet facilities. This beach hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. Onsite parking is complimentary. A total renovation of this property was completed in April 2010.
Rooms
Emporio Mazatlan offers 134 air-conditioned accommodations with welcome amenities and safes. Balconies open to ocean views. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, makeup/shaving mirrors, and hair dryers.
This Mazatlan hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include phones with voice mail. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and wake-up calls can be requested.
All guestrooms are non-smoking.
Room Amenities
Dining
Emporio Mazatlan has a restaurant serving breakfast, lunch, and dinner. 24-hour room service is available.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Emporio Mazatlan
of guests recommend
out of 15 reviews
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Showing 1 - 10 results (of 15) · See more Emporio Mazatlan reviews
“Can't wait to go back”
Excenllent food at the restaurant and location view
“Not so good experience”
bad service level, the room had bad smell (bathroom), poor hygiene conditions
“There are better option.”
The location is good, but definetely no the best one for spending the day at the beach. Although it has been completely restored, the rooms are not that comfy and clean. Check other options before.
“Great Hotel for the money”
Regardless no king size beds where available and there was no bath tubs in any rooms (like explained in the room description) the stay was very satisfying. The rooms were very clean and nice, the beds comfortable and the lobby as well as the pool area and the restaurant were always clean. the staff is very friendly and helpful. The location was great, you have a McDonalds literally across the street as well as a couple seafood restaurants and a Night club a couple feet away. Overall the stay was nice, i would definately recomend it.
“Not The Esperience I was expecting”
King bed requested was not available - the hotel only has 1 standard room with a King bed - I needed to update to a suite to have a king bed - almost doubeling my room rate. Air conditioning did not work - although hotel staff advised us it was working at full capacity. No wash cloths - only 2 shower towels When asked about ice, was told by front desk I needed to go to neighboring convience store to buy ice. No ice bucket was available. Toilet leaked at floor (hotel repaired timely). Sink hot water spiket did not work (hotel never corrected problem). Hotel location is good - close to beach walk and golden zone
“I liked it a lot”
If the staff checks on quality issues, there would always be towels for the pool, not having a remote control in the room is a very basic issue. Oterwise I loved the hotel.
“Not impressed”
The hotel, isn t that bad, but i wouldn t recomended
“Great place to visit”
The hotel has a great design (for those who appreciate architecture). Two pools and a hot tub for those who don't want to be bothered on the beach. The sunset views of Wolf Island and Deer Island are amazing. The food at the hotel is good and reasonably priced. You can't beat the outdoor seating. I live in the mountains and absolutely loved opening the sliding doors and falling asleep to the waves.
“Wait until the remodel is done...”
I've stayed at several hotels in Mazatlan and this one was on the low end of the scale. Granted, they are in the middle of a large remodel and kept the place immaculate considering that, I felt that the hotels on either side of it, at roughly the same price, we by far the nicer/better values. Staff was helpful and courteous. Beach was perfect.
“Terrible customer service”
The place is under construction and there is only one bar/resturant. We tried to talk to a manager and were told repeatedly throughout our trip that there was not one available which was untrue. Finally when we were about to leave one magically appeared. There is no way to relax by the pool with all of the construction noise and in your room, unless your ac is running, you can hear everything on the street, clubs and your neighbors. The all inclusive is a joke and gives you only the cheapest options and have time restricions as well. The majority of the staff is rude and ignored us unless we asked for something. We will never stay there again!!
Showing 1 - 10 results (of 15) · See more Emporio Mazatlan reviews
Ave Camaron Sabalo 51 Mazatlan, 82110 Mexico
Nearby Points of Interest
Location Highlights
The preferred airport for Emporio Mazatlan is Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 19.8 km / 12.3 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Zona Dorada, Mazatlan, Sinaloa, Mexico: About 6.5 km (4 mi) north of Mazatlans historic center, the Zona Dorada (Golden Zone) is the citys main tourist area. This is where most of the hotels, restaurants, and discos are concentrated. Popular beaches include Playa Camaron and Playa Gaviotas, both prime sunset-watching locales. At the southern end of Zona Dorada, the popular Fiesta Land complex houses 7 clubs and restaurants.
Ave Camaron Sabalo 51 Mazatlan, 82110 Mexico
