We loved the resort. Our 3 bedroom villa was very well furnished and clean. The location was great - away from the crowds and yet not too far! One could easily access public transportation or take tours: whichever suited our fancy.
The only issue we had was that there was no wireless connection from our unit (they say they'll have it soon) and we had to take our laptop to the pool area or the restaurant to be able to access intenet. This was a problem because we could not view the tours available or book them online. We had to rely on the staff. After a couple of days the wireless stopped working from other locations too! Also, there was some stink from the drains. In one bedroom it was unbearable.
Sadhna from Los Angeles, CA
Situated near the beach in Mazatlan, this hotel is close to El Cid Country Club Golf Course, Punta Camaron Beach and Sea …More
Wow we stayed for 2 weeks - the hotel is blocks from the malecon which is a 10km path along the ocean - so beaches galore within walking; you are right in the machado which has a ton of restaurants, entertainment in the eves and beautiful atmosphere. You are in the heart of centro - so much to look at, beautiful architecture, church; the marcado is within walking. Heck we even walked to the ferry to stone island (beautiful beach)
The staff is amazing - many speak english which makes it easy; but they are personable, helpful and top notch. The food at the hotel is also extremely good - we did eat in many other places, but the hotel was always the best - hats off to the chef!
Lawrence from Vernon, BC Canada
Situated in the historical district, this hotel is close to Angela Peralta Theater, El Faro Lighthouse, and Plaza Machado …More
Have been here many times. Mostly American and Canadian guests in thanksgiving week. Grounds and hotel in perfect condition. Food and drinks by the pool adequate and priced fairly. Restaurant food has declined in quality since the hotel pushes all inclusive package. Wish they did not. All inclusive attracts a different crowd. If you eat and drink a lot it is worth. A la carte menu is fairly priced but choice and quality not to par with hotel experience.
Traveller from California
Terraced above a long crescent beach fringing Emerald Bay, this family-friendly resort lies in little-developed Nuevo …More
It was a beautiful hotel but in the middle of nowhere. It's a great thing that the food and service was great because no one was going to delivery pizza to you. The room was clean and the bed was comfortable.
This Mazatlan hotel is located by the ocean, nestled on the beach a short distance from Old Spanish Fort, El Faro Lighthouse …More
I have stayed here before and thought it wonderful, so my return is no surprise. The staff could not possibly have been any more helpful or friendly. And for this traveler that is the most important thing when being in a foreign country. I always felt secure, safe and welcome. It is an older hotel, yet the location is so much better that the new ones further north, as I could walk to many good restaurants. An overall very pleasant experience.
Bob from Venice,Fl
This Mazatlan resort is located by the ocean, nestled on the beach a short distance from Punta Camaron Beach, El Cid Country …More
From the moment we arrived at the resort, we loved it. I can't say enough about the staff and their customer service skills.The resort is stunning from every view. The beach runs for miles and all of the expected luxuries are readily accessible. The resort is huge and remotely located on over 800 acres and access protected be a security gate. It's like being in a gated community which put us in an extra relaxed state. Though there was only one restaurant - we can't complain about the food - it's well prepared and sizable portions. The rooms are very nicely designed and our ocean view from the balcony was breath taking. The room's restroom was large with double sinks, a private toilet, a stand-up shower and separate tub. Our room had a mini-frig, coffee maker, iron and ironing board, a valuables safe, cable TV and good wi-fi reception. The pools, spa & salon were also nice.
As I mentioned the resort is over 800 acres but there is only one restaurant and no shopping - that includes a souvenir shop. The hotel provided us a shuttle into the city to shop but the city isn't close by and they don't wait for you - they return for you. None of the boat tours pick-up from the the resort beach so you also need to get a shuttle to the city to take advantage of those things. While the cleaning staff were excellent, there were insects in the sinks regularly. We weren't sure if that was a pest control issue or a Mazatlan issue but they didn't keep us from enjoying our stay.
Kenney from St. Louis, MO.
This Mazatlan resort is by the ocean and set on its own private beach within minutes of Estrella de Mar Golf Course. Regional …More