Room type

Junior Suite

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Master Suite

Max Occupancy: 6 guests (up to 5 children, 3 infants)

Get an overview of this hotel20-acre Nuevo Mazatlán resort on long crescent bay

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Unspoiled beauty

Terraced above a long crescent beach fringing Emerald Bay, this family-friendly resort lies in little-developed Nuevo Mazatlán, 9 km (6 mi) north of Mazatlán's hotel zone.

3 swimming pools

Pueblo Bonito Emerald Bay has 5 pools, including 2 with swim-up bars and a children's pool, spa tubs, and complimentary activities. The 2 oceanfront pools combined are a total of 100 yards long.

Ocean-view suites

Oceanfront and ocean-view suites at Pueblo Bonito are housed in villas styled after Mazatlán's neoclassical buildings. Beds have pillowtop mattresses, feather mattress covers, and pillow menus.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Meals and beverages at companion properties
  • Limited gourmet or à la carte dining

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games

  • Cooking
  • Dancing
  • Language

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Golf green fees
  • Premium food items
  • Minibar
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access

Hotel Amenities

Spa Emerald Bay, the resort's boutique spa, offers massages, manicures and pedicures, body wraps and scrubs, a sauna, and treatments such as aromatherapy, hydrotherapy, and ayurveda. A complimentary fitness center contains a Universal gym, cardio machines, and free weights. For business guests there is a business center and computer station, where computers can be rented, and wired and wireless Internet access are offered for a surcharge. The resort also offers a small meeting room, technology support staff, and secretarial services.

There are 5 restaurants on site, including La Cordeliere, a beachfront, fine-dining restaurant offering al fresco dining and ocean views. Breakfast is available for a surcharge, and the resort also has 4 poolside bars and 2 coffee shops. Other amenities include laundry facilities and luggage storage, and onsite medical assistance is available. The Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is clodes to a winery and has a garden and rooftop terrace.

Supervised children's activities (surcharges) are offered in an air-conditioned room and outdoor, and babysitting/child care can be arranged for a fee. This Pueblo Bonito Emerald Bay offers complimentary family activities including games and contests, Spanish dancing, and cooking lessons. Other onsite recreational amenities include snorkeling, banana boating, tennis, a driving range for golfers, beach volleyball, and a running track. Pool sun loungers are provided, and beach and pool cabanas are free for guests to use. Outdoor parking is complimentary for guests, there is an airport shuttle service (surcharge), and a complimentary grocery shopping service is also available.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Free area shuttle
  • ATM/banking
  • Babysitting or childcare (surcharge)
  • Bar/lounge
  • Beach bar
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Pool umbrellas
  • Breakfast available (surcharge)
  • Business center
  • Children's club (surcharge)
  • Children's pool
  • Free grocery shopping service
  • Computer station
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Free self parking
  • Free valet parking
  • Full-service spa
  • Garden
  • Gift shops or newsstand
  • Grocery/convenience store
  • Hair salon
  • Health club
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 15
  • Number of outdoor pools - 3
  • Number of restaurants - 5
  • On private beach
  • One meeting room
  • Parking (limited spaces)
  • Free pool cabanas
  • Pool sun loungers
  • Poolside bar
  • Porter/bellhop
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Shopping on site
  • Spa services on site
  • Spa treatment room(s)
  • Spa tub
  • Supervised childcare/activities (surcharge)
  • Swim-up bar
  • Television in lobby
  • Tennis on site
  • Terrace
  • Total number of rooms - 378
  • Tours/ticket assistance
  • Wedding services
  • WiFi (surcharge)
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Family Friendly Amenities

  • Area shuttle (complimentary)
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Cribs/infant beds (complimentary)
  • Grocery/convenience store
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pools
  • On private beach
  • Refrigerator
  • Separate dining area
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Internet

Available in all rooms: Wireless internet access ( 12 USD per 24-hour period )

Available in some public areas: Wireless internet access ( 12 USD per 24-hour period )

Parking

Free self parking, Free valet parking, Parking (limited spaces)

Room Amenities

  • Air conditioning
  • Balcony or patio
  • Bathrobes
  • Blackout drapes/curtains
  • Ceiling fan
  • Climate control
  • Coffee/tea maker
  • Free toiletries
  • Connecting/adjoining rooms available
  • Cookware, dishware, and utensils
  • Free cribs/infant beds
  • Daily housekeeping
  • Desk
  • Down comforter
  • Hair dryer
  • Hypo-allergenic bedding available
  • In-room massage available
  • In-room safe
  • Iron/ironing board
  • Kitchenette
  • Microwave
  • Pay movies
  • Phone
  • Pillow menu
  • Pillowtop mattress
  • Premium TV channels
  • Private bathroom
  • Refrigerator
  • Room service (24 hours)
  • Satellite TV service
  • Separate dining area
  • Shower/tub combination
  • Slippers
  • Stovetop
  • Turndown service
  • WiFi (surcharge)
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Where to Eat

La Cordeliere - Restaurant/bar with air-conditioned dining room and covered terrace. Table linens, rattan seating, chandeliers. Buffet and à la carte breakfasts. À la carte lunches and dinners plus theme buffet nightly. Sunday brunch. Live music. À la carte dinner choices such as seafood crêpes, steamed clams, lobster-and-shrimp bisque, pasta, lamb chops, shrimp, lobster, fish, steaks. Children's menu.

Emerald Grill - Casual, open-air spot open mid-morning to late evening for sandwiches, burgers, burritos, pizza, tropical drinks.

The Bistro - Open for lunch and dinner from noon to 11:00 pm. This restaurant serves international cuisine, from delicious pizzas to fresh sushi from the sushi bar. Guests can dine indoors or outside on the terrace. The Bistro features live music, a modern atmosphere, and a selection of fine wine provided by our sommelier.

Kelly's Bar - Air-conditioned bar/lounge with African hunt-club ambience. Wood floor, dark-wood seating with leather cushions, woven-paddle ceiling fans, mounted game-animal heads, lion skin under piano. Table games available. Light menu including crab cakes, bruschetti, pizza, burgers, sandwiches. Pianist nightly.

Deli I - Coffee, sandwiches, pastries, desserts, produce, groceries, beverages, liquor, sundries. Open early morning to late night. Located near lobby.

Deli II - Air-conditioning seating and outside umbrella tables. Espresso drinks, coffee, sandwiches, pastries, desserts, produce, groceries, beverages, liquor, sundries. Six-computer Internet center plus wireless Internet access. Open early morning to late night. Located near resort's south end.

Hours subject to change without notice.

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Nearby Things to Do

Designated for activities, Pueblo Bonito Emerald Bay's main pool is 3 levels and sits 107 meters (350 feet) above the beach. It includes a toddlers' section and a beach entry at each end, features infinity edges, and contains a raised section with a 15-person spa tub. The oceanfront pool is 100 yards long. Up a hillside near the villas lies a 17-meter wide (56 feet) "quiet pool" with swim-up bar that's adjoined by a 4.5-meter-diameter (15 feet) toddlers' pool and an 18-person spa tub.

Protected from motorized water sports as an ecologically sensitive area, Emerald Bay sweeps north in a grand crescent, with the resort's beach measuring 400 meters (437 yards). Kayaks, snorkeling gear, and boogie boards are available for rent. Use of 2 lighted tennis courts is complimentary, with a surcharge for night play. Yoga classes are offered for a surcharge.

Motorized water-sports activities such as personal watercraft rentals and parasailing are available at companion resort 9.5 km (6 mi) away in Mazatlán's hotel zone, with complimentary shuttle service offered between the resorts from 10 AM to 11 PM daily (hours subject to change).

The recreational activities listed below are available either on site or near this Mazatlan, Mexico resort; fees may apply.

  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Windsurfing nearby
  • Golf driving range on site
  • Rowing or canoeing on site
  • Snorkeling on site
  • Tennis lessons on site
  • Ecotours nearby
  • Parasailing nearby
  • Beach volleyball on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Volleyball on site
  • Yoga classes/instruction on site
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Spa Services

The spa at Emerald Bay incorporates a luxury beauty salon, spa boutique, and spacious fitness center spread out over 16,500 square feet. A wide variety of services are available, including an exclusive Golden Suite with sauna, Jacuzzi, lounges, and massage tables. Services also offered beachside.

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Massages
  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

Check-in time starts at 4 PM

Special check-in instructions:

Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No pets or service animals allowed

Noise-free rooms not guaranteed

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: USD 10 per person (approximately)
  • Fee for in-room wireless Internet: USD 12 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 12 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 40 per person (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Awards & Affiliations

  • Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.
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