Availability: Pueblo Bonito Emerald Bay Resort & Spa
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20-acre Nuevo Mazatlán resort on long crescent bay
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Terraced above a long crescent beach fringing Emerald Bay, this family-friendly resort lies in little-developed Nuevo Mazatlán, 9 km (6 mi) north of Mazatlán's hotel zone.
4 pools (1 oversized)
Pueblo Bonito Emerald Bay has 5 pools, including 2 with infinity edges and swim-up bars, plus children's pools, spa tubs, and complimentary activities. The 2 oceanfront pools combined are a total of 100 yards long.
Oceanfront and ocean-view suites at Pueblo Bonito are housed in villas styled after Mazatlán's neoclassical buildings. Beds have pillowtop mattresses, feather mattress covers, and pillow menus.Information missing or incorrect? Tell us!
Pueblo Bonito Emerald Bay Resort & Spa Amenities
- All-Inclusive Details
Guests can book rooms at Pueblo Bonito Emerald Bay Resort & Spa for a rate that is either for the room only or for all-inclusive. All-inclusive rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All buffet and à la carte meals, snacks, and local beverages included
- Meals and beverages at companion properties
- Limited gourmet or à la carte dining
Activities and facilities/equipment
All non-motorized water sports are included.
- Fitness facilities
- Arts and crafts
- Water aerobics
- Supervised activities for children between 4 and 12 years old
- Onsite entertainment and activities
- Theme parties
- Airport transfers
- Golf green fees
- Laundry/dry cleaning services
- Premium food items
- Room service
- Spa/beauty facilities and services
- Wireless Internet access
Spa Emerald Bay, the resort's boutique spa, offers massages, manicures and pedicures, body wraps and scrubs, a sauna, and treatments such as aromatherapy, hydrotherapy, and ayurveda. A complimentary fitness center contains a Universal gym, cardio machines, and free weights. For business guests there is a business center and computer station, where computers can be rented, and wired and wireless Internet access are offered for a surcharge. The resort also offers a small meeting room, technology support staff, and secretarial services.
There are 5 restaurants on site, including La Cordeliere, a beachfront, fine-dining restaurant offering al fresco dining and ocean views. Breakfast is available for a surcharge, and the resort also has 4 poolside bars and 2 coffee shops. Other amenities include laundry facilities and luggage storage, and onsite medical assistance is available. The property is attached to a winery and has a garden and rooftop terrace.
Supervised children's activities (surcharges) are offered in an air-conditioned room and outdoor, and babysitting/child care can be arranged for a fee. This Pueblo Bonito Emerald Bay offers complimentary family activities including games and contests, Spanish dancing, and cooking lessons. Other onsite recreational amenities include snorkeling, banana boating, tennis, a driving range for golfers, beach volleyball, and a running track. Pool sun loungers are provided, and beach and pool cabanas are free for guests to use. Outdoor parking is complimentary for guests, there is an airport shuttle service (surcharge), and a complimentary grocery shopping service is also available.
- Technology support staff
- Designated smoking areas
- Tours/ticket assistance
- Wireless Internet access - surcharge
- Private beach - direct access
- Beach cabanas (complimentary)
- Pool cabanas (complimentary)
- Beach sun loungers
- Pool sun loungers
- Free outdoor parking
- Beach towels
- Luggage storage
- Complimentary grocery shopping service
- Babysitting or childcare (surcharge)
- Children's club (surcharge)
- Supervised childcare/activities (surcharge)
- Area shuttle (complimentary)
- Free self parking
- Free valet parking
- Computer station
- Rooftop terrace
- One meeting/conference room
- Free parking (limited spaces)
- Beach bar
- Number of buildings/towers - 15
- Airport transportation (surcharge)
- Secretarial services
- Translation services
- Microwave in lobby
- Breakfast available (surcharge)
- Laundry facilities
- Television in lobby
- Computer rental
- On private beach
- Smoke-free property
- Business center
- Health club
- Swimming pool - children's
- Full-service health spa
- Spa tub
- Concierge desk
- Room service (24 hours)
- Free parking
- Banquet facilities
- Event catering
- Audiovisual equipment
- Express check-in
- Total number of rooms - 378
- 24-hour front desk
- Express check-out
- Security guard
- Multilingual staff
- Safe-deposit box at front desk
- Medical assistance available
- Currency exchange
- Beauty services
- Hair salon
- Gift shops or newsstand
- Shopping on site
- Tour assistance
- Dry cleaning/laundry service
- Grocery store
- Tennis on site
- Air-conditioned public areas
- Wedding services
- Number of outdoor pools - 3
- Beach/pool umbrellas
- Grocery/convenience store
- Massage - spa treatment room(s)
- Spa services on site
Available in all rooms: Wireless Internet access (surcharge)
Available in some public areas: Wireless Internet access - surcharge
Free parking, Free outdoor parking, Free self parking, Free valet parking, Free parking (limited spaces)
- Room Amenities
- Satellite TV service
- Wireless Internet access (surcharge)
- Balcony or patio
- Connecting / adjoining rooms available
- Cribs/infant beds (complimentary)
- Bathroom scale
- Separate dining area
- Down comforter
- Down blanket
- Extra towels/bedding in room
- Pay movies
- Cooking facilities
- Extra towels/bedding
- Premium TV channels
- Hypo-allergenic bedding available
- Ceiling fan
- Air conditioning
- Blackout drapes/curtains
- Climate control
- Voice mail
- Coffee/tea maker
- Wake-up calls
- Turndown service
- Shower/tub combination
- Bathroom phone
- Makeup/shaving mirror
- Complimentary toiletries
- Hair dryer
- Pillowtop mattress
- Iron/ironing board
- In-room safe
- Clock radio
- Electronic/magnetic keys
- Window opens
- Direct-dial phone
- Daily housekeeping
- Private bathroom
- In-room massage available
- Kitchen linens (dishtowels, sponges, etc.)
- Cookware, dishware, and utensils
- Pillow menu
- Ocean view
La Cordeliere - Restaurant/bar with air-conditioned dining room and covered terrace. Table linens, rattan seating, chandeliers. Buffet and à la carte breakfasts. À la carte lunches and dinners plus theme buffet nightly. Sunday brunch. Live music. À la carte dinner choices such as seafood crêpes, steamed clams, lobster-and-shrimp bisque, pasta, lamb chops, shrimp, lobster, fish, steaks. Children's menu.
Emerald Grill - Casual, open-air spot open mid-morning to late evening for sandwiches, burgers, burritos, pizza, tropical drinks.
The Bistro - Open for lunch and dinner from noon to 11:00 pm. This restaurant serves international cuisine, from delicious pizzas to fresh sushi from the sushi bar. Guests can dine indoors or outside on the terrace. The Bistro features live music, a modern atmosphere, and a selection of fine wine provided by our sommelier.
Kelly's Bar - Air-conditioned bar/lounge with African hunt-club ambience. Wood floor, dark-wood seating with leather cushions, woven-paddle ceiling fans, mounted game-animal heads, lion skin under piano. Table games available. Light menu including crab cakes, bruschetti, pizza, burgers, sandwiches. Pianist nightly.
Deli I - Coffee, sandwiches, pastries, desserts, produce, groceries, beverages, liquor, sundries. Open early morning to late night. Located near lobby.
Deli II - Air-conditioning seating and outside umbrella tables. Espresso drinks, coffee, sandwiches, pastries, desserts, produce, groceries, beverages, liquor, sundries. Six-computer Internet center plus wireless Internet access. Open early morning to late night. Located near resort's south end.
Hours subject to change without notice.
Designated for activities, Pueblo Bonito Emerald Bay's main pool is 3 levels and sits 107 meters (350 feet) above the beach. It includes a toddlers' section and a beach entry at each end, features infinity edges, and contains a raised section with a 15-person spa tub. The oceanfront pool is 100 yards long. Up a hillside near the villas lies a 17-meter wide (56 feet) "quiet pool" with swim-up bar that's adjoined by a 4.5-meter-diameter (15 feet) toddlers' pool and an 18-person spa tub.
Protected from motorized water sports as an ecologically sensitive area, Emerald Bay sweeps north in a grand crescent, with the resort's beach measuring 400 meters (437 yards). Kayaks, snorkeling gear, and boogie boards are available for rent. Use of 2 lighted tennis courts is complimentary, with a surcharge for night play. Yoga classes are offered for a surcharge.
Motorized water-sports activities such as personal watercraft rentals and parasailing are available at companion resort 9.5 km (6 mi) away in Mazatlán's hotel zone, with complimentary shuttle service offered between the resorts from 10 AM to 11 PM daily (hours subject to change).
The recreational activities listed below are available either on site or near this Mazatlan, Mexico resort; fees may apply.
- Parasailing nearby
- Windsurfing nearby
- Tennis on site
- Tennis lessons on site
- Golf - driving range on site
- Rowing or canoeing on site
- Running track/path on site
- Snorkeling on site
- Personal motorized watercraft nearby
- Banana boat on site
- Beach volleyball on site
- Ecotours nearby
- Kayaking nearby
- Sailing nearby
- Scuba diving nearby
- Boating nearby
- Surfing/boogie boarding nearby
- Motor boating nearby
- Mountain biking nearby
- Hiking/biking trails nearby
- Fishing nearby
- Bird watching nearby
- Volleyball on site
- Yoga classes/instruction on site
- Swimming on site
The spa at Emerald Bay incorporates a luxury beauty salon, spa boutique, and spacious fitness center spread out over 16,500 square feet. A wide variety of services are available, including an exclusive Golden Suite with sauna, Jacuzzi, lounges, and massage tables. Services also offered beachside.
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Ayurvedic treatments
- Sauna in spa
- Spa boutique
- Body treatments
- Facial treatments
Pueblo Bonito Emerald Bay Resort & Spa Policies & Fees
Check-in time starts at 4 PM
Special check-in instructions:
Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.
Check-out time is noon
- Payment types
Accepted at this hotel: American Express, MasterCard, Visa
Pets not allowed
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Noise-free rooms not guaranteed
No rollaway/extra beds available
Caters to families
Caters to couples
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Breakfast fee: USD 10 per person (approximately)
- Fee for in-room wireless Internet: USD 12 per 24-hour period (rates may vary)
- Fee for wireless Internet in limited public areas: USD 12 per 24-hour period (rates may vary)
- Airport shuttle fee: USD 40 per person (roundtrip)
- Babysitting/childcare fee: USD 10 per hour, per child (ages 4 to 12 years old)
- Additional Details
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.
Awards & Affiliations
- Pueblo Bonito Emerald Bay Resort & Spa is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.