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Pueblo Bonito Emerald Bay Resort & Spa

Ave Ernesto Coppel Campana 201 Mazatlan, 82110 Mexico

20-acre Nuevo Mazatlán resort on long crescent bay

Unspoiled beauty
Terraced above a long crescent beach fringing Emerald Bay, this family-friendly resort lies in little-developed Nuevo Mazatlán, 9 km (6 mi) north of Mazatlán's hotel zone. Show more
Four pools (one oversized)
Pueblo Bonito Emerald Bay has four pools, two with infinity edges and swim-up bars, plus children's pools, spa tubs, and complimentary activities. The two oceanfront pools combined are a total of 100 yards long.
Ocean-view suites
Oceanfront and ocean-view suites at Pueblo Bonito are housed in villas styled after Mazatlán's neoclassical buildings. Beds have pillowtop mattresses, feather mattress covers, and pillow menus. Hide

GUEST REVIEWS

4.6out of 5

Expedia Guest Rating

93%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/24/2013. The check-out date cannot be after 06/24/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Junior Suite - European Plan
2 double beds with pillowtop mattress(es), feather bed mattress cover(s), pillow menu. Balcony or terrace. 425 square feet. Sitting area with table and chairs. Fully equipped kitchenette. 27-inch TV. Bathroom with shower. Ceiling fans plus air conditioning. No rollaway beds available.
Master Suite - European Plan
1 king bed (on request) or 2 queen beds with pillowtop mattress(es), feather bed mattress cover(s) in separate bedroom. 1 queen sofa bed in living room. 973 square feet. Semi-circular dining area with ocean-view windows (no balcony). Fully equipped kitchenette. Pillow menu. Shower/tub in main bathroom. Stall shower in second bathroom. Ceiling fans plus air conditioning.
Penthouse - European Plan
(Comprises 1 Master suite and 2 Junior suites with connecting doors.) 1 king bed or 2 queen beds in Master suite's bedroom plus 1 queen sofa bed in living room. 2 double beds in each Junior suite. Ocean-view dining area in Master suite. Ocean-view balcony with two lounge chairs off each Junior suite. Each of the 3 suites contains pillowtop mattress(es) with featherbed mattress cover(s); four-chair dining set; fully equipped kitchenette; 27-inch TV; bathroom with shower/tub. Pillow menus are provided. (Master suite has second bathroom with stall shower and two TVs.) Ceiling fans plus air conditioning throughout.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets not allowed
  • Check-in time starts at 4 PM

Awards and Affiliations

Pueblo Bonito Emerald Bay Resort & Spa is listed in the 2007 Condé Nast Traveler Gold List of the world's best places to stay.

Property Amenities

A health spa with complimentary steam room offers massage, facials, waxing, and hair/nail care. A complimentary fitness center contains a Universal gym, cardio machines, and free weights. An Internet center with six computers offers high-speed connections (surcharge) and wireless Internet access (surcharge). Supervised children's activities (surcharges) are offered in an air-conditioned room and outdoors. This Pueblo Bonito Emerald Bay offers complimentary family activities including pool aerobics, games and contests, and Spanish, dancing, and cooking lessons.

  • Swimming pool - outdoor
  • Poolside bar
  • Swim-up bar
  • Swimming pool - children's
  • Spa tub
  • Full-service health spa
  • Steam room
  • Concierge desk
  • Fitness facilities
  • Bar/lounge
  • Room service (24 hours)
  • Restaurant(s) in hotel
  • Parking (free)
  • Valet parking
  • Multiple large conference rooms
  • Event catering
  • Banquet facilities
  • Multiple small meeting rooms
  • Audio-visual equipment
  • Business services
  • Total number of rooms - 196
  • Multilingual staff
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • Safe-deposit box at front desk
  • Express check-in
  • Number of floors - 2-4
  • Hair salon
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Tour assistance
  • Currency exchange
  • Medical assistance available
  • Beauty services
  • Dry cleaning/laundry service
  • Grocery
  • Elevator/lift
  • Air-conditioned public areas
  • Tennis on site
  • Wedding services
  • Supervised child care/activities
  • Babysitting or child care
  • Complimentary breakfast
  • Beach/pool umbrellas
  • Grocery/convenience store
  • Wireless (high-speed) Internet access - complimentary
  • Number of outdoor pools - 4
  • Children's club
  • Massage - spa treatment room(s)
  • Number of restaurants - 4
  • Sauna
  • Self parking
  • Spa services on site
  • Suitable for children
Pueblo Bonito Emerald Bay Resort & Spa, Mazatlan,  Mexico, Property Amenities Pool

Rooms

The Pueblo Bonito offers 196 suites in sand-colored villas with two-four stories; high ceilings. Villas are designed in the neo-classical/Spanish-colonial style of the historic Angela Peralta Theater and other mid-19th-century buildings in downtown Mazatlán's historical district. Beds feature pillowtop mattresses and featherbed mattress covers. Ceiling fans offer a cooling alternative to suites' air conditioning. Fully equipped kitchenettes provide cooking facilities. VCRs and DVD players, along with movies, are available for rent.

All guestrooms feature dial-up Internet access (surcharge) and are nonsmoking.

Pueblo Bonito Emerald Bay Resort & Spa, Mazatlan,  Mexico, Rooms Guest Room

Room Amenities

  • Premium television channel(s)
  • Hypo-allergenic bedding available
  • Air conditioning
  • Climate control
  • Ceiling fan
  • Blackout drapes/curtains
  • Voice mail
  • Kitchenette
  • Coffee/tea maker
  • Wake-up calls
  • Turndown service
  • Bathroom phone
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Shower/tub combination
  • Makeup/shaving mirror
  • Sewing kit
  • Slippers
  • In-room childcare (surcharge)
  • Electronic/magnetic keys
  • Pillowtop mattress
  • Satellite television service
  • Iron/ironing board
  • In-room safe
  • Window opens
  • Clock radio
  • Cribs (infant beds) available
  • Balcony
  • Direct-dial phone
  • Microwave
  • Refrigerator
  • Daily housekeeping
  • Private bathroom
  • In-room massage available
  • Non-smoking only
  • Cookware, dishware, and utensils
  • Dial-up Internet access (surcharge)
  • Blender
  • Kitchen linens (dishtowels, sponges, etc)
  • Stovetop
  • Pillow menu
  • Ocean view
  • Garden view
  • Pool view

Dining

La Cordeliere - Restaurant/bar with air-conditioned dining room and covered terrace. Table linens, rattan seating, chandeliers. Buffet and à la carte breakfasts. À la carte lunches and dinners plus theme buffet nightly. Sunday brunch. Live music. À la carte dinner choices such as seafood crêpes, steamed clams, lobster-and-shrimp bisque, pasta, lamb chops, shrimp, lobster, fish, steaks. Children's menu.

Emerald Grill - Casual, open-air spot open mid-morning to late evening for sandwiches, burgers, burritos, pizza, tropical drinks.

The Bistro - Open for lunch and dinner from noon to 11:00 pm. This restaurant serves international cuisine, from delicious pizzas to fresh sushi from the sushi bar. Guests can dine indoors or outside on the terrace. The Bistro features live music, a modern atmosphere, and a selection of fine wine provided by our sommelier.

Kelly's Bar - Air-conditioned bar/lounge with African hunt-club ambience. Wood floor, dark-wood seating with leather cushions, woven-paddle ceiling fans, mounted game-animal heads, lion skin under piano. Table games available. Light menu including crab cakes, bruschetti, pizza, burgers, sandwiches. Pianist nightly.

Deli I - Coffee, sandwiches, pastries, desserts, produce, groceries, beverages, liquor, sundries. Open early morning to late night. Located near lobby.

Deli II - Air-conditioning seating and outside umbrella tables. Espresso drinks, coffee, sandwiches, pastries, desserts, produce, groceries, beverages, liquor, sundries. Six-computer Internet center plus wireless Internet access. Open early morning to late night. Located near resort's south end.

Hours subject to change without notice.

Recreation

Designated for activities, Pueblo Bonito Emerald Bay's main pool is three levels and sits 107 meters (350 ft) above the beach. It includes a toddlers' section and a beach entry at each end, features infinity edges, and contains a raised section with a 15-person spa tub. The oceanfront pool is 100 yards long. Up a hillside near the villas lies a 17-meter wide (56-ft) "quiet pool" with swim-up bar that's adjoined by a 4.5-meter-diameter (15-ft) toddlers' pool and an 18-person spa tub.

Protected from motorized water sports as an ecologically sensitive area, Emerald Bay sweeps north in a grand crescent, with the resort's beach measuring 400 meters (437 yds). Kayaks, snorkeling gear, boogie boards, and small sailboats are available for rent. Use of two lighted tennis courts is complimentary, with a surcharge for night play. Yoga classes are offered for a surcharge.

Motorized water-sports activities such as personal watercraft rentals and parasailing are available at companion resort 9.5 km (6 mi) away in Mazatlán's hotel zone, with complimentary shuttle service offered between the resorts from 10 AM to 11 PM daily (hours subject to change).

The recreational activities listed below are available either on site or near this Mazatlan, Mexico resort; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Hunting nearby
  • Bird watching nearby
  • Aerobics on site
  • Sailing on site
  • Surfing/boogie boarding on site
  • Swimming on site
  • Volleyball on site
  • Yoga classes/instruction on site

Spa

The spa at Emerald Bay incorporates a luxury beauty salon, spa boutique, and spacious fitness center spread out over 16,500 square feet. A wide variety of services are available, including an exclusive Golden Suite with private steam room, sauna, jacuzzi, lounges, and massage tables. Services also offered beachside.

  • Body treatments
  • Facial treatments

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Pueblo Bonito Emerald Bay Resort & Spa

4.6
out of 5
avg. guest rating
Hotel service:
4.5
Hotel condition:
4.7
Room cleanliness:
4.6
Room comfort:
4.6
Location:
4.0
Neighborhood:
4.3
94%

of guests recommend

out of 66 reviews

Write a review of this hotel

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Sharon B from cold and wet, Oregon
5.0
out of 5
Recommends this hotel
Posted Dec 9 2011

“We love Emerald Bay”

We love Emerald Bay and are already making plans to return. Garsh, if only we could just stay there!

Mark S from Springville, Utah
5.0
out of 5
Recommends this hotel
Posted Oct 24 2011

“Would stay a year if I could”

This is our 5th time at this resort. We have found an amazing home away from home in Mazatlan and absolutely love it. Forget about a scheduled filled vacation, that sounds a lot like work to us. We've opted for the stress free vegication that this place delivers.

A Traveler from Minnesota
5.0
out of 5
Recommends this hotel
Posted Oct 16 2011

“Great Resort!”

We stayed here for a family wedding. Had a good time. Only downfalls were the lack of reliable wi-fi service and restaurant selection. Loved the pools, servers, and security of the resort.

Alex
2.0
out of 5
Does not recommend this hotel
Posted Aug 9 2011

“Pueblo bonito emerald bay mazatlan”

I have about 5 horror stories. Take my word for it.

Hugo L from Sinaloa, Mexico
5.0
out of 5
Recommends this hotel
Posted Aug 9 2011

“A paradise”

A real paradise, beautiful gardens, the suite was very nice, clean with everything We need, We traveled with 2 teenagers, We all had the best time, the food amaising but a little priced. I recomend it for families, they have a full kitchen but we didn´t used.

Miguel G from AZ
5.0
out of 5
Recommends this hotel
Posted Jul 26 2011

“Great paradise. Lots of fun!!!”

Try to find Raul by the pool bar, great drink specials and service.

Javier M from Harbor City, Ca.
5.0
out of 5
Recommends this hotel
Posted Jul 19 2011

“Absolute best resort in Mazatlan”

We have traveled to many places, in different contries, and Pueblo Bonito Emerald Bay resort has been one of the nicest by far. The entire layout and architecture is very impressive. The staff is very friendly, and always have a smile to offer. With all the amenities, there is no need to leave the property. Very well equipped and self contained. The beach is beautiful, but too rocky to swim. No real complaints. Definitely would highly recommend everyone to stay in this wonderful private gem.

Area recommendations
There is a free round trip shuttle from Pueblo Bonito Emerald Bay to Pueblo Bonito in the Golden zone, that departs every hour. There you can shop, eat, buy souveniers and enjoy the city in the most popular area of Mazatlan (the hotel zone). From there you can also take a cab to the popular malecon (waterfront concrete walk). We had a great time doing this run.
A Traveler from San Francisco
2.0
out of 5
Does not recommend this hotel
Posted Jul 5 2011

“not as luxurious as it seems”

The hotel is way out of the way than other hotels in the Golden Zone (i.e. hotel strip) and downtown that makes hard to stay out late at night since taxi could be expensive back to the hotel. Shuttle to/from the other Pueblo Bonito property runs only every hour and ends about 11:45 pm. I have stayed in the same caliber hotels in Asia which is better run and CLEAN. We had to change to another room since the original room's beds were not fixed and the safe was broken. Everytime I had to sit on the sofa, lounge, beach chair, dining chair, etc., I always found it dirty with food scraps or something else. The elevator near my room looks like it was under construction with the amount of dust and paint all over the wall! Because of the size of the hotel, we had to take the golf cart every time we had to go to the hotel resto/lobby. It took us almost always two times to call conceirge before the golf cart showed up! There was a lot of unnecessary waiting. The only up-side is that the drivers were always nice. Don't waste your time with the timeshare presentation if you don't plan to buy. The food was crappy and the wait was very long (again!). You're better off taking the shuttle to the city and getting breakfast/brunch elsewhere. Don't come here unless you own a timeshare or invited by a friend. The surrounding area is still in development (i.e. you are located in the middle of nowhere).Took the paid shuttle back to airport and almost didn't make it to our flight back to SF.

Area recommendations
Downtown, Golden Zone
Sergio G from I live in Sunnyvale in the SF Bay Area
5.0
out of 5
Recommends this hotel
Posted Jun 27 2011

“A great choice for our vacation in Mazatlan”

The facilities are great! The swimming pool is gigantic with breath taking views of the ocean. It is a four star hotel with room, restaurant, swimming pool of a 5 star hotel. The bed was comfortable, which was my biggest worry since some times I have bad luck with 4 star hotels beds. Food is good although a litle expensive specially the drinks. However I was satisfied paying a little more for the comfort and convenience of having a nice resataurant in the hotel. They were offered an upgrade for "all inclusive" meals and drinks. But we did not take it. If you a drinker it is all worthed. Hotel people are friendly, and attentive. I checked the reviews, and ratings of this hotel of prior expedia customers, and based my decision of choosing this hotel for my vacation. So I feel that I need to recommend this hotel to future expedia visitors. My wife had a great time in the SPA. If you choose this hotel, you will not regret it.

Area recommendations
You definitely have to go downtown and visit the theater in the "Plaza..." (I forgot the name of it) during the evening even though there are not plays. You may go in to visit the facilities as a little tour. There is a small, but nice park surrounded by local restaurants with friendly people
A Traveler from Denver
4.0
out of 5
Recommends this hotel
Posted Jun 6 2011

“great resort hotel”

This hotel was recommended as the best hotel in Mazatlan by a certain Mexican travel agent who is living in Mazatlan. Actually, it was a great experience for me. The hotel lobby was luxurious and front clerks were personable. The bellboy was also a good talkative guy. Though his words were somewhat explicit, I had already known it is an expression of friendliness for Mexican people, and so I didn’t dislike them. The room was clean and spacious. Also, there are three well-maintained swimming pools. You can also go to beautiful beach in front of the hotel. Hotel restaurants served good foods. The hotel rate was also much less expensive than those of American hotels at the same level. I can confidently recommend this hotel to Mazatlan visitors. But this hotel is still not perfect. Following are the weaknesses of this hotel. This hotel is located at the north end of Mazatlan. So it takes about 25 minutes to go to Mazatlan City. The beds may relatively be small. The toilet did not flush well. Internet was available only in a deli space. Beverages were for unknown reason not cooled till the time of serving and were cooled with ice. So they gassed off soon. Additionally, I was offered all meal plan that included free 3 meals (lunch, dinner, breakfast) at the time of check-in. I accepted it as it seemed money-saving. But after all I didn’t spend more money than I paid. I don’t recommend it unless you are a pig.

Area recommendations
It would be better to have at least dinner at old Mazatlan to feel the atmosphere of Mexico. Mazatlan was a very bustling and exciting town. Lake El Salto is another recommendation if you like bass fishing though it takes 1 and half hour from Mazatlan City by car. It is one of the easiest lakes to fish a ten-pounder in the world.
Getting around
There are two types of taxi in Mazatlan: small open car and usual car. Of course, the former type does not have air conditioner. Note that taxes in Mazatlan do not have meters. It means you are always at risk for getting ripped off. You should make a deal for the fare in advance. Also it would be better to confirm a concierge about the quoting fare to the place you are going. Concierge also can arrange an English speaking taxi driver.
Must see
Historic center, where old and new Mexical cultures merge. seashore Mazatlan is facing

Pueblo Bonito Emerald Bay Resort & Spa

Ave Ernesto Coppel Campana 201 Mazatlan, 82110 Mexico

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Nearby Points of Interest

  • Golden Zone - 7.2 km / 4.5 mi
  • El Cid Country Club Golf Course - 7.6 km / 4.7 mi

Location Highlights

  • On beach

The preferred airport for Pueblo Bonito Emerald Bay Resort & Spa is Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 26.7 km / 16.6 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Mazatlan, Sinaloa, Mexico (MZT-General Rafael Buelna Intl.)

Area:

Nuevo Mazatlan, Mazatlan, Sinaloa, Mexico: Just north of Marina Mazatlan is an area called Emerald Bay, or Nuevo Mazatlan. Only a 10-minute drive from Zona Dorada attractions, this area is relatively undeveloped, with only a few resorts and some vacation rentals. The beautiful, sandy beaches here are less crowded, with few to no beach vendors. They are great for beachcombing and watching the sunset over the Pacific.

Pueblo Bonito Emerald Bay Resort & Spa

Ave Ernesto Coppel Campana 201 Mazatlan, 82110 Mexico

Most recent booking for this hotel: less than 46 minutes ago.
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