Book your room at Pueblo Bonito Emerald Bay Resort & Spa

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20-acre Nuevo Mazatlán resort on long crescent bay

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Unspoiled beauty

Terraced above a long crescent beach fringing Emerald Bay, this family-friendly resort lies in little-developed Nuevo Mazatlán, 9 km (6 mi) north of Mazatlán's hotel zone.

3 swimming pools

Pueblo Bonito Emerald Bay has 5 pools, including 2 with swim-up bars and a children's pool, spa tubs, and complimentary activities. The 2 oceanfront pools combined are a total of 100 yards long.

Ocean-view suites

Oceanfront and ocean-view suites at Pueblo Bonito are housed in villas styled after Mazatlán's neoclassical buildings. Beds have pillowtop mattresses, feather mattress covers, and pillow menus.

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Pueblo Bonito Emerald Bay Resort & Spa

All-Inclusive Details

All-Inclusive Details

Guests can book rooms at Pueblo Bonito Emerald Bay Resort & Spa for a rate that is either for the room only or for all-inclusive. All-inclusive rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Meals and beverages at companion properties
  • Limited gourmet or à la carte dining

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games

  • Cooking
  • Dancing
  • Language

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Airport transfers
  • Childcare
  • Golf green fees
  • Laundry/dry cleaning services
  • Minibar
  • Premium food items
  • Room service
  • Spa/beauty facilities and services
  • Wireless Internet access

Hotel Amenities

Hotel Amenities

Spa Emerald Bay, the resort's boutique spa, offers massages, manicures and pedicures, body wraps and scrubs, a sauna, and treatments such as aromatherapy, hydrotherapy, and ayurveda. A complimentary fitness center contains a Universal gym, cardio machines, and free weights. For business guests there is a business center and computer station, where computers can be rented, and wired and wireless Internet access are offered for a surcharge. The resort also offers a small meeting room, technology support staff, and secretarial services.

There are 5 restaurants on site, including La Cordeliere, a beachfront, fine-dining restaurant offering al fresco dining and ocean views. Breakfast is available for a surcharge, and the resort also has 4 poolside bars and 2 coffee shops. Other amenities include laundry facilities and luggage storage, and onsite medical assistance is available. The property is attached to a winery and has a garden and rooftop terrace.

Supervised children's activities (surcharges) are offered in an air-conditioned room and outdoor, and babysitting/child care can be arranged for a fee. This Pueblo Bonito Emerald Bay offers complimentary family activities including games and contests, Spanish dancing, and cooking lessons. Other onsite recreational amenities include snorkeling, banana boating, tennis, a driving range for golfers, beach volleyball, and a running track. Pool sun loungers are provided, and beach and pool cabanas are free for guests to use. Outdoor parking is complimentary for guests, there is an airport shuttle service (surcharge), and a complimentary grocery shopping service is also available.

  • Breakfast available (surcharge)
  • Laundry facilities
  • Business center
  • On private beach
  • Television in lobby
  • Garden
  • Health club
  • Number of buildings/towers - 15
  • Airport transportation (surcharge)
  • Tours/ticket assistance
  • Wireless Internet access - surcharge
  • Designated smoking areas
  • Luggage storage
  •  Complimentary grocery shopping service
  • One meeting room
  • Parking (limited spaces)
  • Beach bar
  •  Area shuttle (complimentary)
  •  Free valet parking
  • Computer station
  • Rooftop terrace
  •  Beach cabanas (complimentary)
  •  Pool cabanas (complimentary)
  • Beach sun loungers
  • Pool sun loungers
  • Beach towels
  • Terrace
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Spa tub
  • Full-service spa
  • Express check-in
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Porter/bellhop
  • Express check-out
  • Total number of rooms - 378
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Hair salon
  • Dry cleaning/laundry service
  • Elevator/lift
  • Tennis on site
  • Bar/lounge
  • Wedding services
  • Number of outdoor pools - 3
  • Poolside bar
  •  Free self parking
  • Number of restaurants - 5
  • Swim-up bar
  • Grocery/convenience store
  • Beach/pool umbrellas
  • Spa treatment room(s)
  • Spa services on site
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Family Friendly Amenities

Family Friendly Amenities

  • On private beach
  • Outdoor pools
  • Children's pool
  • Kitchenette
  •  Area shuttle (complimentary)
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Refrigerator
  • Microwave
  •  Cribs/infant beds (complimentary)
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Internet

Internet

Available in all rooms: Wireless internet access ( 12 USD per 24-hour period )

Available in some public areas: Wireless internet access ( 12 USD per 24-hour period )

Parking

Parking

 Free self parking,  Free valet parking, Parking (limited spaces)

Room Amenities

Room Amenities

  • Desk
  • Pay movies
  • Balcony or patio
  • Connecting/adjoining rooms available
  •  Cribs/infant beds (complimentary)
  • Satellite TV service
  • Wireless Internet access (surcharge)
  • Down comforter
  • Separate dining area
  • Premium TV channels
  • Hypo-allergenic bedding available
  • Room service (24 hours)
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Blackout drapes/curtains
  • Phone
  • Kitchenette
  • Coffee/tea maker
  • Turndown service
  • Bathrobes
  •  Complimentary toiletries
  • Hair dryer
  • Slippers
  • Shower/tub combination
  • Pillowtop mattress
  • Iron/ironing board
  • In-room safe
  • Microwave
  • Refrigerator
  • Daily housekeeping
  • Private bathroom
  • In-room massage available
  • Stovetop
  • Cookware, dishware, and utensils
  • Pillow menu
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Where to Eat

Where to Eat

La Cordeliere - Restaurant/bar with air-conditioned dining room and covered terrace. Table linens, rattan seating, chandeliers. Buffet and à la carte breakfasts. À la carte lunches and dinners plus theme buffet nightly. Sunday brunch. Live music. À la carte dinner choices such as seafood crêpes, steamed clams, lobster-and-shrimp bisque, pasta, lamb chops, shrimp, lobster, fish, steaks. Children's menu.

Emerald Grill - Casual, open-air spot open mid-morning to late evening for sandwiches, burgers, burritos, pizza, tropical drinks.

The Bistro - Open for lunch and dinner from noon to 11:00 pm. This restaurant serves international cuisine, from delicious pizzas to fresh sushi from the sushi bar. Guests can dine indoors or outside on the terrace. The Bistro features live music, a modern atmosphere, and a selection of fine wine provided by our sommelier.

Kelly's Bar - Air-conditioned bar/lounge with African hunt-club ambience. Wood floor, dark-wood seating with leather cushions, woven-paddle ceiling fans, mounted game-animal heads, lion skin under piano. Table games available. Light menu including crab cakes, bruschetti, pizza, burgers, sandwiches. Pianist nightly.

Deli I - Coffee, sandwiches, pastries, desserts, produce, groceries, beverages, liquor, sundries. Open early morning to late night. Located near lobby.

Deli II - Air-conditioning seating and outside umbrella tables. Espresso drinks, coffee, sandwiches, pastries, desserts, produce, groceries, beverages, liquor, sundries. Six-computer Internet center plus wireless Internet access. Open early morning to late night. Located near resort's south end.

Hours subject to change without notice.

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Nearby Things to Do

Nearby Things to Do

Designated for activities, Pueblo Bonito Emerald Bay's main pool is 3 levels and sits 107 meters (350 feet) above the beach. It includes a toddlers' section and a beach entry at each end, features infinity edges, and contains a raised section with a 15-person spa tub. The oceanfront pool is 100 yards long. Up a hillside near the villas lies a 17-meter wide (56 feet) "quiet pool" with swim-up bar that's adjoined by a 4.5-meter-diameter (15 feet) toddlers' pool and an 18-person spa tub.

Protected from motorized water sports as an ecologically sensitive area, Emerald Bay sweeps north in a grand crescent, with the resort's beach measuring 400 meters (437 yards). Kayaks, snorkeling gear, and boogie boards are available for rent. Use of 2 lighted tennis courts is complimentary, with a surcharge for night play. Yoga classes are offered for a surcharge.

Motorized water-sports activities such as personal watercraft rentals and parasailing are available at companion resort 9.5 km (6 mi) away in Mazatlán's hotel zone, with complimentary shuttle service offered between the resorts from 10 AM to 11 PM daily (hours subject to change).

The recreational activities listed below are available either on site or near this Mazatlan, Mexico resort; fees may apply.

  • Windsurfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Parasailing nearby
  • Kayaking nearby
  • Surfing/boogie boarding nearby
  • Beach volleyball on site
  • Golf driving range on site
  • Rowing or canoeing on site
  • Snorkeling on site
  • Tennis on site
  • Tennis lessons on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Volleyball on site
  • Yoga classes/instruction on site
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Spa Services

Spa Services

The spa at Emerald Bay incorporates a luxury beauty salon, spa boutique, and spacious fitness center spread out over 16,500 square feet. A wide variety of services are available, including an exclusive Golden Suite with sauna, Jacuzzi, lounges, and massage tables. Services also offered beachside.

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Massages
  • Body treatments
  • Facial treatments
Hotel Policies

Hotel Policies

Check-in

Check-in time starts at 4 PM

Special check-in instructions:

Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No pets or service animals allowed

Noise-free rooms not guaranteed

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Fees

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We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Awards & Affiliations

Awards & Affiliations

  • Pueblo Bonito Emerald Bay Resort & Spa is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.
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