Ratings based on 240 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveler

Las instalaciones están bien

Posted Feb 28, 2015
Todo está muy bien excepto que el estacionamiento está muy chico
4 out of 5
for Everyone
by A verified travelerfrom durango, dgo

hotel agradable

Posted Feb 23, 2015
Pros: la ubicacion
Cons: limpieza sobre la playa
Location: solo hay motos acuaticas y bananas
lo que no me gusto es que esta muy notoria la discriminacion con los mexicanos en comparacion a los americanos. desde que haces check in te ponen pulsera y a los americanos no. eso se ve muy mal.
4 out of 5
for Everyone
by A verified travelerfrom verona, wi

Beautiful view, comfort,ambiance, good location

Posted Feb 22, 2015
Pros: Friendly staff, comfortable accommodations. Warm water swimming pools. Very good poolside waiters. Good restaurant
Cons: In room safes would make the accommodation a 5. Ensuring that the hot tubs worked consistently would be a bonus.
We enjoyed the beach views, the food and drinks by the pools and taking a day trip to deer island for snorkeling. We opted for the beach vendors transportation option, located next to the hotel, in lieu of the pricier tour package. The hotel is close to top rated restaurants. Watching the waiters prepare salsa and mexican coffee at the table side was a unique experience.
5 out of 5
for Everyone
by A verified travelerfrom Saskatchewan , Canada

Paradise right here on earth!!!

Posted Feb 9, 2015
Pros: I liked everything, the location, the employees, the cleanliness, the safeness, the quiet and relaxing atmosphere, the cost, its absolutely fabulous!!
Cons: nothing!!!!!
Location: Theres everything you could ever want nearby, and don't miss the Mexican fiesta Saturday nights at the El Cid, right next door!!
This is an amazing place to stay, I would say the best in Mazatlán. The grounds are absolutely gorgeous, with many blooming hibiscus, and thousands of other well kept plants. I also saw many hummingbirds!! This was the most relaxing, best holiday I ever had, and I am so grateful to everyone who works at The Inn at Mazatlán, they are truly amazing, and I'd like to give a special thanks to Marisela, who kept our room, amazingly clean. The hotel offers free coffee from 7 til 8, for everyone right by the waterfront, where you can visit, or just watch the waves come in, or buy some fresh caught shrimp right on the beach, every morning! There is 2 swimming pools, 2 hot tubs, much shade, and lots of sun, whatever you want, its a great place to just relax! We had to make ourselves go out and do stuff, instead of just relaxing for 2 weeks! Fidel does an awesome job, of having things for people to do, exercise in the pool, every morning, bingo, karaoke, Spanish lessons, cooking lessons, a shopping excursion, different times of the week. You can have drinks around the pool or snacks, theres room service, too, and the restaurant has awesome food, and theres a buffet Sunday mornings, with entertainment!! I also love the gift store filled with wonderful Mexican jewelry and crafts or things you may need! Also, an awesome coffee shop, Marys ice cream, burgers etc, an OXXO store, a drugstore, and numerous restaurants right across the street. I only wish I could stay there all year long!!!
4 out of 5
for Everyone
by A verified travelerfrom oaxaca

Posted Feb 8, 2015
Estuvo muy bien , un pequeño detalle nada más que creo que es excesivo el costo del internet y exagerado dar claves diferentes de acuerdo al numero de aparatos electrónicos que lleves y a los días en los que vas a estar .creo que el internet debe de estar incluido dentro del costo de la habitación.
5 out of 5
for Everyone
by A verified travelerfrom Boise Idaho

Great place to stay.

Posted Feb 7, 2015
Pros: Almost everything.
Cons: The sofas against the wall are uncomfortable to sit upon.
Location: There's a beautiful beach and a variety of activities there. There is selection of tours and things to do in the Mazatlan area to suit almost everyon
Beautiful setting and nice neighborhood. Fine restaurant. Very helpful and pleasant staff!
5 out of 5
for Everyone
by A verified travelerfrom Medicine Hat, Alberta

Great place

Posted Feb 6, 2015
Pros: location, the door men are fantastic
Cons: have access to ice. play some soft music by one of the pools
Location: good all around location your mind is endless for things to do. Can`t find what you want, just ask
we booked a last minute cheap vacation through expedia, yes you get what you pay for. It was cheap but so was the room, however very clean. It was so small that you had to back into the bathroom to do your business. No problem to get an upgrade but it was $$$ more. Quit shocked really. SO there goes your cheap vacation. Overall the hotel is a great place for family. Very clean,two pools, one deep 7ft, and the other bigger and only 4ft. Good food, 2 happy hours with daily pool activities. The staff is there to please, and they do. Lots of great restaurants near by with great food and cold beer. The door men are outstanding and deserve a huge tip when you leave. I think they know and can help you more than the concierge desk.
2 out of 5
by A verified travelerfrom Tijjuana BC

Instalaciones muy viejas

Posted Feb 3, 2015
Pros: La ubicacion
Cons: Las instalaciones pero por mucho Poner agua de cortesia
Principalmente la HIgiene, encontre cabellos en varias partes Los muebles muy viejos dando una impresion de sucio
5 out of 5
for Couples
by A verified travelerfrom Mpls., MN

Excellent Overall-Great Location and Service

Posted Jan 27, 2015
Pros: Beautiful views and wonderful service. Excellent free wireless in the Lobby.
Location: Very centrally located in the "Gold Zone"
My wife and I stayed one week and were very happy with our choice. Beautiful setting and wonderfully clean buildings and grounds, etc. Service was outstanding. Location is great with many good restaurants close by. Food at the Inn was very good and reasonably priced.
5 out of 5
for Everyone
by A verified travelerfrom Nürnberg

Schönes Hotel direkt am Strand

Posted Jan 18, 2015
Pros: Aussicht, Größe und Ausstattung der Zimmer.
Location: Direkte Strandlage. Geschäfte und Lokale in der Nähe, Stadt mit Taxi oder Bus erreichbar.
Hatten schönes, großes Zimmer im 4. Stock mit großem Balkon und Meerblick. Das Hotel an sich ist zwar nicht mehr das Neueste, aber sehr gepflegt und sauber. Die Anlage ist klein aber sehr schön. Es gibt genügend Liegestühle. Angenehm war die Kaffeemaschine und der Kühlschrank auf dem Zimmer. Safe gibt es nicht auf dem Zimmer aber Schließfächer bei der Rezeption. W-Lan ist auf dem Zimmer kostenpflichtig. Das einzige was gefehlt hat war ein Wäscheständer für die Badesachen. Haben uns sehr wohl gefühlt.