Ratings based on 7 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.3 Hotel condition
They paid and stayed.
for Everyoneby Dave from Seattle, WA
Nice Place, Mostly Laid BackPosted Mar 19, 2014
Pros: On the beach, beautiful pool, nice people.
Cons: No bar at the hotel.
Location: 100 Pesos to the Golden Zone
It was all in all a good experience. This hotel is far from any activities so bring your cab budget. It's like 100 ($7.50 USD) pesos to the Golden Zone. I found that much of Mazatlán is Spanish speaking only. My experiences in Cabo San Lucas, Puerto Vallarta, Playa Del Carmen, and Cancun had many more folks who were bilingual. Shame on me for not being but for a tourist town I'd expected a bit less trouble communicating with hotel staff. We were there for 6 nights and only had two real issues during the stay. The first was that they were replacing pool deck tiles with a hammer, chisel, and sometimes a jackhammer. This noise was unbearable, especially bright and early in the morning. A brief question to the head maintenance guy and the noise was limited to afternoon hours and stopped completely over the weekend. Gracias! The next was Sunday night when there were many local guests and everyone had a boombox and/or too much to drink making for loud voices. That quieted down about 11pm but 15m later, the Karaoke started up in the room above ours. They ran until about 3am. That was a bit tough. The final thing was that the pool could have been operated better. It was one of those 'zero edge' pools that requires water to spill over the edge to be automatically skimmed. The water level was too low so it wasn't being skimmed and after busy days there was a float of debris including body and tanning oils on the surface.
for Everyoneby A verified traveler
Had an amazing time!!!Posted Jan 28, 2014
The Torrenza Boutigue Resort is approx. 5 miles from the Golden Zone. The beach was within steps away from my room. The only downside about this resort is there's no restraunt or room service. If you want to eat, you'll have to use the luxurious kitchen in your room or take a short ride to the golden zone. I loved this place and will definitely return next year!
for Everyoneby Ansley from Brooklyn, NY
Beautiful hotel with great views and friendy staffPosted Jun 14, 2013
Pros: Pros: Pool Views Friendly Staff Spacious Clean
Cons: Cons: Food Location
Location: Just an Oxxo across the street. You'll need to take a pulmonia or a cab to get to the attractions, but its not very expensive.
A colleague and I stayed here on the last night of a work trip. The hotel is in the Marina section of Mazatlan, so it's a short ride to most attractions in the golden zone or las oltas. You cannot walk to many places. We visited in June, and the hotel was very quiet and serene. The pool right on the beach is hard to beat, the rooms have great kitchens and are very spacious. My friend was stung by a jellyfish on the beach and the staff leapt into action to make her more comfortable. A bar/cafe with limited options was available occasionally. Its convenient, but you'd do better to eat elsewhere. And it is easy and inexpensive to grab snacks and drinks at the Oxxo across the street. Because of the beautiful views, tranquility, friendly staff and spacious pool area I'd definitely recommend this hotel to any one visiting Mazatlan.
by A verified traveler from Magalia, CA
Not as good as the pictures show - had to requestPosted Jan 2, 2012 on Hotels.com
First room they put us in was dirty; had to request toilet paper, towels, and many repairs to the equipment in the room. They finally looked at what we had received and knew we were so unhappy that they put us in a deluxe suite. The furniture, beds, kitchen and dining area in the new suite were great. Still a delay in towels to the room. They have to take the towels from your room and go wash them to bring fresh towels each day. Requested more than one roll of toilet paper because as one gets older they use more toilet paper. The last day prior to our leaving my husband had to go to a supply room and get us two rolls of toilet paper for that night and the next morning. The people who did give us service after our dissatisfaction bent over backwards to try to make us happy. We would not stay there again.
Recommendedby A verified traveler from Calgary, Canada
/tORRENZA BOUTIQUE RESORTPosted Oct 1, 2010 on Hotels.com
Very Serene and quiet, just what we were looking for in a small hotel away from the all-inclusive crowds. In the late fall, the hotel was less than 1/4 full and we were given a choice of rooms, choosing to upgrade to the premium, ground floor, oceanfront unit. From the beginning, we had only lukewarm water despite a request to raise the heat. Staff very friendly and helpful, pleasant restaurant on premises for breakfast and lunch with good food and reasonable prices. No beach in front but good pool. Access to beaches north of hotel is 3 blocks. Lots of cheap buses and taxis to get to the historic center (12 miles) or hotel zone (4 miles). We liked the restaurants in the historic centre the best for dinners.
Recommendedby A verified traveler from Calgar, AB
Posted Jul 31, 2010 on Hotels.com
Hotel was ok for the price. The room is big, nice view funtional kittchenette. Other suites have been remodeled and they look very nice. Bathroom big. Staff very nice and helpful. Pool kind of small no too clean after 4 days. Lots of kids in the jacuzzi (summer).
Recommendedby A verified traveler