Front of property

Reviews of Motel 6 McAlester, OK

2 out of 5
Motel 6 McAlester, OK
690 Bernhardt Drive, Krebs, OK

Reviews

8.2

Very Good

Rating 10 - Excellent. 206 out of 468 reviews" "
Rating 8 - Good. 169 out of 468 reviews" "
Rating 6 - Okay. 42 out of 468 reviews" "
Rating 4 - Poor. 32 out of 468 reviews" "
Rating 2 - Terrible. 19 out of 468 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 28, 2024
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Liked the clean inexpensive rooms but not the trash in the yard and some exterior disrepair of the building...
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi DouglasThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Poor

Francisco

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve been coming to this place for four years now an it has never looked this poor !!!!
Stayed 4 nights in Feb 2024
Response from Nancy Y. on Mar 5, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Melisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude employees
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 5, 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 Okay

Tara

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Tara,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Bea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We rented a nonsmoking room and it smelled terrible like smoke room was not real clean either . Won’t stay there again
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Bea,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 Excellent

Kenneth, St Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well maintained. The young woman who checked us in was very accommodating and pleasant.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 16, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Soledad

Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Last time
Floors were dirty, food crumbs & hair. No amenities in bathroom just towels. One roll of toilet tissue, TV remote difficult to work and back kept falling off. Phone chargers kept falling out of the outlets, frig barely cold with freezer iced over, AC only put out lightly cooled air and beds were rock hard! Coffee Luke warm in morning with dirty hallway carpets.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi TravelerAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

2/10 Terrible

David

Traveled with pets
Disliked: Cleanliness, property conditions & facilities
Had people staying with dogs that barked at every little noise and roaches are bad
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 20, 2023
Hi David,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

10/10 Excellent

Jamie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Was clean staff was nice. There was mold in bath room above shower.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 20, 2023
Hi Jamie, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice staff, plenty of towels, good pillows, comfortable beds
Stayed 4 nights in Nov 2023
Response from Brand Experience Team on Dec 7, 2023
Hi Martin,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible !!!
The bathroom looked liked it hadn't been cleaned in months !!.cobwebs in the corners And hair all over the place !!!
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 28, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

Tyler

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Karla

Stayed 1 night in Nov 2023

6/10 Okay

ROGER

Stayed 2 nights in Nov 2023

6/10 Okay

Charles

Traveled with partner
Liked: Cleanliness, staff & service
Needs to be updated
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Nov 6, 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 Poor

angie

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
check in started out well. Bathtub was not clean and did not have a stopper to take a bath. TV would not work and had to have manager come and fix it. It quit again later that night so we had no TV for over half of our time. There were several roaches seen in the room and killed.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Angie,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price
Stayed 1 night in Oct 2023

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, very clean. No problems checking in or out.
Stayed 1 night in Oct 2023

10/10 Excellent

Wilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Patti

Stayed 1 night in Oct 2023

10/10 Excellent

Robert, Tulsa

Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great choice
Motel 6 sometimes gets a bad rap as a discount facility…this one was first class and a real steal of a deal for the price. Very clean and quiet with a comfortable room.
Stayed 1 night in Oct 2023
Response from Motel 6 on Oct 22, 2023
Thank you so much! We look forward to seeing you again!

10/10 Excellent

Julie

Stayed 1 night in Oct 2023
Response from Motel 6 on Oct 22, 2023
Thank you!

10/10 Excellent

Rayya

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good trip
We had a great stay, the room was nice and clean, the service was great, very prompt. No complaints differently recommend to others travelers, and best of all the price was RIGHT!
Stayed 2 nights in Oct 2023
Response from Motel 6 on Oct 22, 2023
Thank you! We look forward to seeing you again!

10/10 Excellent

Sherri

Stayed 1 night in Oct 2023
Response from Motel 6 on Oct 22, 2023
Thank you!

6/10 Okay

Tamara

Stayed 1 night in Sep 2023

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service
Dryer needs maintenance as wasn't drying the clothes. Ice machine gave more water than the ice. Other than that it was clean and quiet.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Sep 28, 2023
Hi Jennifer, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Celia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean. A lovely overnight stay. I highly recommend!
Stayed 1 night in Sep 2023
Response from Nancy Y. on Sep 22, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was great
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 18, 2023
Hi Julio,Thank you for the perfect rating!!Lilith#Team6

8/10 Good

Stan

Liked: Cleanliness, property conditions & facilities
This was surprisingly quiet.
Stayed 1 night in Jul 2023
Response from Nancy Y. on Aug 15, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Shirley

Traveled with family
Liked: Property conditions & facilities, room comfort
Good value
Recently remodeled, very minimalist decor. Clean except a few corners where mop had left residue. No frills, no coffeemaker in room. Nice tv. However, comfortable bed, easy with a dog, and I would stay again.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 7, 2023
Hi Shirley,We’re glad you enjoyed your stay! Come back real soon. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Garrett

Stayed 1 night in Jul 2023

8/10 Good

Jared

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Harold

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was surprisingly clean and appeared to be well maintained.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 17, 2023
Hi Harold,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is so friendly and helpful. They are consistently providing clean and comfortable rooms.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 17, 2023
Hi Ashley,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 26, 2023
Hi Joe,Thank you for positively rating your stay!!Lilith#Team6

10/10 Excellent

Edward

Stayed 1 night in Jun 2023

10/10 Excellent

Bryan, Hot Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would book again
I booked an extra week but its amazing if you like a relaxed environment. Cost efficient. Right off the highways and Domino's delivers.
Stayed 5 nights in May 2023
Response from Nancy Y. on May 22, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

scott e

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

4/10 Poor

Debra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lady at the front desk waa great!
Stayed 1 night in Apr 2023
Response from Brand Experience Team on May 8, 2023
Hi Debra,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Misty

Traveled with family
Disliked: Staff & service
Stayed 1 night in Apr 2023

4/10 Poor

Jim

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service
Smokers delight
Upstairs is apparently for smoking guests because the whole upstairs reeked like cigarettes. I am not a smoker and that is where they first tried to put me but fortunately the door wouldn't open because it was locked from the inside. Apparently someone either was in there illegally or it was already booked but not recorded.
Stayed 1 night in Apr 2023
Response from Nancy Y. on May 2, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Ashley

Stayed 1 night in Apr 2023

10/10 Excellent

Junell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on Apr 24, 2023
Hi Junell,Thank you for sharing your review. We are glad you enjoyed your stay! Lilith#Team6

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a reliably comfortable stay at a good price.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on Apr 17, 2023
Hi Ashley,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6