Ratings based on 276 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from v

Hotel muy agradable y céntrico

Posted Jul 20, 2015
Ideal para pasar un buen fin con tu pareja ya que esta muy céntrico y cerca de restaurantes muy agradables
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Posted Jun 16, 2015
Came for an event, only staying 1 night. We didn't want to leave.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio,

Posted Jun 13, 2015
Pros: EN EL EXTERIOR TODOS SUS JARDINES , Y DECORACIONES
Cons: EN MI PRIMER VISITA NO CREO QUE HAY ALGO QUE SE DEBA MEJORAR.
Muy confortable la suite , limpia excelente atencion, . personal de recepcion y personal de limpieza de suits A la hora del almuerzo , excelente presentacion del buffet, buen sazon en la comida , rica fruta, bonitas mesas muy comodas las sillas. Este hotel es por todo lo anterior calificado EXCELENTE .!!
5 out of 5
Recommended
for Couples
by David

This traveler left a rating score only Posted Apr 6, 2015 on Hotels
4 out of 5
Recommended
for Business Travelers
by A verified traveler

lovely hotel

Posted Apr 5, 2015 on Hotels
This is a beautiful old hotel with great service. I recommend you request a room on the 2nd or 3rd floor, as some first floor, smaller rooms back to a street with no privacy when window shutters are open to light. The courtyard facing rooms are just gorgeous.
5 out of 5
Recommended
for Couples
by A verified traveler

Week end get away

Posted Mar 17, 2015 on Hotels
Have stayed at your hotel twice in the last 4 months. Me and my wife enjoy your cozy hotel situated in downtown district. Extremely clean, front desk employees courteous. Will recommend your hotel to relatives and friends.
2 out of 5
by A verified traveler

Nice hotel 90 years old but AC issues

Posted Mar 9, 2015
Pros: old nice looking
Cons: maintenance, AC to be fixed and ice machine wasn't working
Location: visit mexico
AC wasn't working and first room was extremely small
Comment from Hotel Management
Mar 13, 2015 by IC, Hotel Management
I apologized for the inconvenience you encounter at our hotel during your stay. Rest assured we have shared your comments with the staff to ensure better service on your next visit to the hotel.
5 out of 5
Recommended
for Business Travelers
by Doug from Texas

Best in the Valley

Posted Mar 5, 2015 on Hotels
Very nice hotel.
Comment from Hotel Management
May 23, 2015 by Josephine Godin, Hotel Management
Thank you so much for your comments.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Mar 4, 2015
Pros: The bed was really comfortable. The fridge was a nice size. The grounds are beautiful & Enoyed the wa
Cons: better coffee selection., more towels for bath rooms with no tubs
Location: the hotel was really close to Central McAllen shopping area. we had the option to eat in house or at the local restaurants- Burritos Broncos
The room was not like the ones on the pictures. We ended up in an ADA room for the handicapped. Which was fine and we stayed in the room bc it looked comfortable. The room had not been cleaned. We found loose staples and glass pieces on the carpet floor throughout our stay. The carpets had not been vacuumed the first day. The room bedding smelled like someone slept there for a while. the bathroom had the coffee maker next to the toilet? The shower water leaked out bc there was no bathtub (ADA bathroom) but each time we turned on the shower the water was all over the floor and there were not enough towels to clean it up. the cleaning staff did not leave enough towels to assist with the clean up of the excess water. When we asked for coffee they only brought us decaf. The kept offering to bring us coffee from the restaurant but wanted to charge us. The tv remote did not work. The alarm clock stopped working.
5 out of 5
Recommended
for Couples
by Julie from Corpus Christi

Love this hotel

Posted Mar 3, 2015 on Hotels
This is my favorite hotel in the valley. It is beautiful and the room service is amazing. A balcony room is a must. A very relaxing environment.
Comment from Hotel Management
May 23, 2015 by Josephine Godin, Hotel Management
Thank you for taking the time to share your feedback regarding your recent visit. Your reviews are appreciated.