Ratings based on 47 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 9, 2015
Hotel limpio, buena experiencia, el desayuno muy bien, y la ubicación excelente, solo olía la habitación y los pasillos un poco a humedad
4 out of 5
Recommended
for Everyone
by A verified traveler from Mcallen

Nice hotel easy access to nearby stores.

Posted Jun 8, 2015
had a pleasant stay , rooms were clean and the staff was great.
1 out of 5
by A verified traveler from Jalisco, Mx

buena ubicación pero el personal decepciona!!!!!

Posted Jan 5, 2015
Pros: la ubicacion
Cons: todo el personal y re modelar las alfonbras
Location: el mall enfrente y restaurantes
Pues resulta que el hotel olía a insecticida o algo similar, el refrigerador en la habitación hacia un ruido bastante fuerte, el aire acondicionado (frió/calor) no funcionaba. El "desayuno" que incluye se supone que es de 6:00 am a 9:00 am entre semana y resulta que la atendía esa área ya no quería sacar nada faltando 20 min para las 9:00 am por que ya era casi hora de recoger, lo cual le comente y se molesto siendo una persona grosera y sin educación, me queje con el el "gerente" en turno lo cual no hizo y todavía para rematar se acerca esa señora a la recepción y le hago el comentario para lo cual ella azoto una puerta que había ahí mismo en la recepción diciendo que "renunciaba" lo cual no sucedio ya que una hora después la vi haciendo la limpieza. En resumen una pésima experiencia, lo único rescatable es la ubicacion.
1 out of 5
Recommended
for Couples
by Jack from austin, texas

comfort inn has always been good not this time!

Posted Dec 31, 2014 on Hotels
ARRIVED AT 3 O'CLOCK CHECK-IN..ROOM NOT READY.CAME BACK IN 1 HOUR WENT TO OUR ROOM..ANOTHER FAMILY WAS IN OUR ROOM...went back to desk..given a handicapped room right by the elevator and front desk....noisy, no bathtub,tv did not work. went to desk and was given a sheet of paper with the correct stations and numbers (not legible) staff was very kind just not what we had expected for our special get away. We left early...breakfast area was very crowded...found a local restaurant for breakfast. we are elderly and still traveling and enjoying it..it is the holiday season and we did not make a fuss. We were very unhappy with our room.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

it was great. perfect

Posted Jul 24, 2014 on Hotels
Loved everything
5 out of 5
Recommended
for Everyone
by A verified traveler

Family reunion

Posted Jul 7, 2014
We chose this hotel based on a previous experience, so when looking for a place to stay for a family reunion it was a no brainer. Staff was friendly and hotel was in great shape.
5 out of 5
Recommended
by ivan from mcallen

bueno

Posted Jun 16, 2014 on Hotels
bueno
4 out of 5
Recommended
for Everyone
by Johnny from San Antonio, TX

Great hotel. Staff was wonderful and very helpful.

Posted May 30, 2014
Even though the address on the website was wrong it was still easy to locate.
5 out of 5
Recommended
for Business Travelers
by Claudia from Pharr tx

Posted May 29, 2014 on Hotels
The staff was extremely accommodating.... Great service!
4 out of 5
Recommended
by Mario from Álvarez

Bien en general

Posted May 28, 2014 on Hotels
El desayuno está un poco carente de calidad