Ratings based on 49 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Bed not comfortable

Posted Nov 18, 2014
Cons: Seems an old bed
Bed not comfortable , anything else just fine , no issues on rest of experience , but not impressed any more
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

A definitely positive experience at your hotel.

Posted Nov 9, 2014
Pros: Everything: your good lemon water, the good breakfast, atmosphere and most certainly, your staff. We will recommend the Hampton Inn to friends.
Cons: There must be a more sanitary area to place the coffee pot, other than the bathroom.
Location: Your hotel is very centrally located. We were close to family members homes and places where we wanted to go.
Our stay at your hotel started out well until we received a call that a family member back home had been taken to a local emergency room due to possible heart problems which made it necessary to cancel our second day. Your manager, Becky Ortega, was understanding, sensitive and helpful regarding our problem and it's resolution. Due to this, we will most certainly return to your hotel on our next visit to Pharr, or another Hampton Inn wherever we might travel. To top off this potentially bad experience, Becky Ortega gave us a travel snack pack which makes your hotel the exceptional facility that it is. You obviously care about the traveling public and it showed in the way we were treated. We feel we must compliment you on your selection of management staff and the training that you must give them; we APPRECIATED the caring treatment!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jul 21, 2014 on Hotels.com
5 out of 5
Recommended
by Irma K.from Pharr, Tx

a place to get away to

Posted Jul 17, 2014 on Hotels.com
I liked the fact that a card stated that the sheets and cover are fresh and clean for each new guest. That made me feel good and comfortable.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jul 11, 2014 on Hotels.com
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jul 10, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by LJfrom NM

Posted Jul 10, 2014 on Hotels.com
Great hotel and service!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

Comfortable

Posted Jul 6, 2014
Very great stay! Love the buffet breakfast! Inside pool not my style, to much bleach in the air, irritates the eyes very much.
5 out of 5
Recommended
for Everyone
by Francisco Cfrom TX

Amazing

Posted Jun 22, 2014
Amazing service, clean rooms. Will stay here more often
5 out of 5
Recommended
for Everyone
by Dustinfrom v

Excellent

Posted May 30, 2014
Everything you'd need. Clean, friendly staff, great amenities.