Ratings based on 106 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.2 Hotel condition
They paid and stayed.
for Business Travelersby ruthie from Laredo
Great hotel!Posted Jul 7, 2014 on Hotels.com
Loved how the mall is right across and other restaurants! It's so convenient and not too far from the state arena. It's Cosy with good service. I would recommend!
for Familiesby Hislay
Posted Jul 5, 2014 on Hotels.com
for Familiesby JoePro from Las Cruces, NM
Vacationers from Las Cruces, NMPosted Jun 13, 2014 on Hotels.com
Nice hotel...friendly staff...very adequate and well priced.
for Everyoneby Santana from San Juan tx
Awesome stay loved it cool pool:)Posted Jun 10, 2014
Everything was awesome good experience def would stay again and recomend to fam and friends:)
by Snowball from Mexico
Closest hotel to the best mall in townPosted May 31, 2014
Pros: Proximity to amenities was the best feature and the price was extremely good.
Cons: Better breakfast. Upgrade the TV's. Rip out the carpet to avoid strong cleaning smells. Have some king beds near the pool and have bathtubs installed.
Location: Close to airport, major shopping, banks, coffee shops and restaurants.
Overall, not so good, but very easy to get around from here (with a car). People at the desk were friendly as I expected and greeted us, had the room ready, notified us of packages we were expecting delivery of. Walls are thin and you can hear people moving about and talking in the next room(s). Only found 1 cockroach in the shower. Rooms stunk of cheap cleaning odor. TV's are right out of the 60's. None of the rooms around the (outdoor) pool had king beds. There wasn't many guests, but we couldn't have a king bed near the pool and with a bathtub/shower. Apparently king beds are only available around the outside perimeter in the parking lot area. Breakfast was less than expected and not allowed to take anything to your room -- not even a coffee.
by A verified traveler
The Hotel hid the true conditionsPosted May 16, 2014
Pros: The pool was there.
Cons: The truth of the room and the pluming and we was not allowed to have many towels because other clients took them we had to turn in .
Location: Emergency visit.
Arrived at the hotel only to find the only truth to the hotel was the beautiful loby . The room itself was very small and not spacious as advertised.; the tolet did not flush poperly and pluming was very slow. The hotel room pictures was false and at that time due to the emergency visit of an death in my family I endured an uncomfortable stay to be there for my family. We had not access to towels freely we had to save all dirty towels and present them like in jail in order to get fresh towels to bathe.
for Business Travelersby A verified traveler
Posted May 11, 2014 on Hotels.com
Don't have a fitness center like the web says. Rooms are nice but a bid crowded.
for Everyoneby Bessie from Birmingham, Al
Nice hotel, nice pool, nice staff, low water pressPosted May 5, 2014
Overall good experience, nice staff, low water pressure. Good night sleep, good breakfast
for Familiesby Memo from Tampico
Great!Posted May 2, 2014 on Hotels.com
Great hotel for shopping!
for Personal Eventby Erica from Crystal City
A bit expensivePosted Apr 27, 2014 on Hotels.com
Overall it was ok, a bit expensive for the location but everything else was booked. The breakfast in the morning was good and the employees were nice and helpful, but the dining area was very hot and dirty.