Ratings based on 45 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler from miami
Just one mighty okPosted Jul 31, 2014
Pros: Close to the AirPort
Location: Close to AirPort and Shops
Ok for just one night had to stab close to the AirPort
for Everyoneby John from los angeles
Nice and good hotel in downtown McAllenPosted Jun 21, 2014
Good location and nice hotel Very clean and good size room
Recommendedby disgusted customer from Royal Oak, MI
Clogged toilet, wet moldy smell coming out of ACPosted Jun 13, 2014 on Hotels.com
Upon arrival to the hotel late at night to check in after a long drive, I could not find a parking spot in the small parking area and circled numerous times. The hotel is surrounded by other numerous hotels, bars, and a club - which seemed to be the reason why the entire area was packed with cars. Eventually I had to pull up right in front of check in office. The service desk attendant was very professional, courteous, and helpful (he was probably the only thing I gave a 5/5 rating); after asking about the parking he told me there was more parking in the back, to which I had to drive down the street again and down another street in order to get there. Walking into the room, I was greeted by the AC being blown full blast, leaving the room too cold upon entering, and when I turned the AC off there remained a wet, moldy smell coming from the AC unit. The bathroom's toilet was still clogged with toilet paper. The towels in the bathroom were the size and thickness of kitchen towels. The bed smelled like cigarette smoke. If you see a good deal online - please don't take it. I won't make this same mistake again and settle for a cheaper price at an always known mediocre hotel.
Posted Jun 8, 2014 on Hotels.com
Recommendedby Ray from houston tx.
great placePosted Jun 5, 2014 on Hotels.com
Great place and location will stay again.
for Everyoneby A verified traveler
Posted May 28, 2014
It was a nice stay Clean , safe had no problems with my stay
for Business Travelersby Robert from Houston
Very clean, enjoyed my stay therePosted May 6, 2014 on Hotels.com
Very clean & staff was very professional.
for Everyoneby John from Los angels
Nice hotel close to Downtown. Good locationPosted Apr 27, 2014
Very clean and nice staff. Good location. And parking lot. Free Wifi is good. And Free breakfast is good. Highly recommend
for Business Travelersby A verified traveler from odessa
excellent price, clean roomPosted Apr 25, 2014 on Hotels.com
You can tell it's been remodeled and it's been done tastefully. The room we stayed in could use some upkeep. But overall very nice room. Very close to hospitals which is why we were in mcallen.
for Business Travelersby Paul from New York
cant beat it.......Posted Apr 14, 2014 on Hotels.com
awesome .....awesome ....awesome.. wonderful breakfast, the best staff ever and the room was awesome. you are right in the center of town, what more can you ask for. i will be back..