Ratings based on 167 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2014
i was clean and confirtable, I would like a coffee service permanently at the lobby
3 out of 5
Recommended
for Everyone
by A verified traveler from Mty

Nice hotel

Posted Jul 6, 2014
Near to the mall.nice hotel. have problem to check in Everything else is ok.
4 out of 5
Recommended
for Everyone
by Rachel from South Dakota

Two night stay

Posted Jun 11, 2014
Hotel was very close to airport in walking distance, breakfast was delicious, pool was nice, and very helpful hotel staff. Hotel staff helped me print out paperwork for an interview plus they pointed me in the right direction towards delicious resturants to try for being in McAllen, Texas for the first time. I really had an enjoyable stay, and I will stay again. Thank you.
4 out of 5
Recommended
for Everyone
by Jose from Mexico CITY

Nice and confortable hotel

Posted May 21, 2014
Pros: The people and the location
Cons: Breakfast
Location: The mall and the airport are close
I´ve stay many times and I´ll doing that. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
5 out of 5
Recommended
for Everyone
by A verified traveler

Location!!!

Posted May 19, 2014
2 Minutes Walk Distance from the Airport and 5 from the Mall very easy for a quick stop or a late arriving .... so you don't need to go too far this was my 5th time there... and was really good
5 out of 5
Recommended
for Business Travelers
by Isabel from Tampico, Tam Mexico

Great place for the traveler

Posted May 8, 2014
Pros: location
Location: Visit the mall, it is just walking distance
My friend and I enjoyed our stayed. It is very convenient for those travelers in transit. The airport is just across the street - you will not need a cab. In addition to that, there are plenty of restaurants to choose from.
2 out of 5
by Francisco from Mty, Mexico

Terrible staff

Posted Apr 22, 2014
Pros: Nothing! will never stay again there
Cons: Mainly, staff attitude. Cleanliness is also an issue.
Location: Located near the mall...that is just about it.
We stayed at 6 different hotels in a recent roadtrip. By far, the worst staff we encountered. When asking for an extra blanket, dismissed our petition in a VERY rude way. On checkout, they were about to charge my credit card again, although the stay had already been paid by Expedia.
5 out of 5
Recommended
for Everyone
by Reinhold from Indianapolis, IN

Nice hotel easy walk to airport terminal.

Posted Mar 26, 2014
Pros: Staff was great. Hotel is modern and clean.
Location: Location very close to airport, easy walk to various dining options, very nice area.
Very comfortable and staff was exceptionally friendly. I would definitely stay there again.
5 out of 5
Recommended
for Everyone
by Harvey Fields from Belton Mo.

Great location, close to the airports.

Posted Mar 21, 2014
The wife and I had a wonderful experience there. The customer service they showed and great hospitality is why I will tell and recommend this hotel to everyone I know and any one that what a great hotel to stay in .
4 out of 5
Recommended
for Everyone
by Tmm from m

Excellent if...

Posted Mar 16, 2014
TV is old and not flat TV. Elevator is slow and shaky a little bit. Carpet seems clean but old. Door lock is broken...lock bolt does not stay in the slot when open the door is opend. Equipments needs to be updated.