Ratings based on 112 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
65% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Ehhh.

Posted Mar 31, 2014
Barely acceptable. There is a car wash attached to the back of the building.
2 out of 5
by A verified traveler

"OK" hotel stay.... expected more than I received

Posted Mar 12, 2014
Nice staff, but it took longer than normal to check-in, process my payment, and get my room key to actually work.
1 out of 5
by A verified traveler

Awful

Posted Mar 9, 2014
Pros: Location
Cons: Everything.
Location: why?
Had to wait long time to check in, staff was having trouble processing reservations. One lady was busy on the phone the other person was very new and inexperienced. It was a train wreck. The bed was very uncomfortable and the floor was very noisy. People were stomping around and slamming doors. I think the noise stopped just after 3:00 am.
4 out of 5
Recommended
for Everyone
by Greg from McKinney, TX

Nice stay, but "accessible room" not so accessible

Posted Jan 20, 2014
Pros: Price, location (accessible to Central Expressway, lots of places to eat and shop nearby), friendly hotel staff
Cons: The room was supposed to be an "accessible room" for wheelchair access, but it was fairly cramped and we had to change to a different room
Location: Accessible to Central Expressway, lots of places to eat and shop nearby.
The hotel was clean, the staff was helpful and friendly, the breakfast was very good as well. The room was supposed to be an "accessible room" for wheelchair access, but it was fairly cramped and we had to change to a different room to get a little more space (the desk attendant was very nice about it and accommodated us immediately and without fuss). The bed was very comfortable...
2 out of 5
by alyssa from waco

Filthy and unkempt hotel dont stay here

Posted Jan 6, 2014
The people were super friendly and I was really happy till I saw how filthy my room was. The bathroom floor had a film of filth on it, the coffee packets they provide were open and unusable and the bed was super uncomfortable and had some sort of black stuff on the comforter. The remote to the tv and phone had some cheese gunk on it and the shower head had layers of soap scum on it. I didn't even feel like taking a shower it was so bad
1 out of 5
by Paul from Abilene, TX, USA

Don't stay here no matter how attractive rate is

Posted Oct 14, 2013
Pros: Nothing
Cons: Everything
Only reason I chose this place was bc it was very close to an appointment. First, the hotel is outdated and there were junkies, seriously, hanging out in the lobby. I looked past that bc I had been driving all day and just wanted to lay down. I check in, and go to my room and the room isn't clean at all. The bed was not made, alcohol containers were everywhere, and who knows what. Went downstairs to notify manager on duty and demanded a refund. Only then was I offered another room. Told the manager they could keep the money and went elsewhere. Bottom line... SLEEP IN YOUR CAR before this place.
3 out of 5
by A verified traveler

Inexpensive place to sleep

Posted Sep 30, 2013
Pros: The front desk service was great and friendly!
Cons: The place just needs an overall update, from new towels, pillows, paint, etc.
We only paid $65/night and guess we got what we paid for... nothing horrible with the room, just not the nicest, cleanest or most comfortable I've ever been in for this chain. The front desk service was great and friendly!
2 out of 5
by Ed from Dallas, TX

Customer service lacking

Posted Sep 16, 2013
Cons: Customer service could be more knowledgeable of reservations.
The hotel itself was okay. But when checking in, they had given the room reserved to us to someone else. Even did not seem to know what type of room reserved. The room gotten was beside stairwell (never again!). The door slammed shut, causing our walls to shake. Elevator creaked. Continental breakfast okay, but no fruit (first time for me seeing this).
3 out of 5
Recommended
for Families
by zelene

Ok for the price.

Posted Aug 6, 2013
Pros: The breakfast was good My child liked that he could have fresh made waffles.
Cons: Maybe, someday they will get more comfortable beds. Mine was very worn down.
Location: There was construction at the time of my stay.
The bed was extremely uncomfortable. I did not get much needed rest die to the discomfort. I picked thisplace because I thought I could get a roll away crib but they were unable to get me one.
2 out of 5
by A verified traveler

Great place - FOR SMOKERS

Posted Jun 10, 2013
Pros: Convenient location
Cons: Everything else
We booked a non smoking room, our room reeked of smoke, we called the desk to complain, and were told - our room stunk because there were smoking rooms NEAR our room. There were cigarette burns on the dirty furniture, and our soap dish was an ash tray. I guess "non smoking" means its non smoking when non smokers have rented the room. UGH!