Ratings based on 10 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
90% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best in McMinnville

Posted Mar 2, 2014
Clean and friendly. Can't name a thing I didn't like.
4 out of 5
Recommended
for Everyone
by John from White Bluff, TN

A good place to stay.

Posted Nov 22, 2013
Pros: Good location and recently refurbished.
Location: Cumberland Caverns, which features cave tours and Bluegrass Underground shows.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2013
Pros: clean
Cons: more blankets
Location: Cumberland caverns
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2013
Cons: Breakfast selections.
Room was okay. Sheets were torn. Breakfast was unacceptable.
3 out of 5
Recommended
for Everyone
by Bee from NC

Communication breakdown, but ultimately successful

Posted Jun 19, 2013
Pros: Price, location, and it is quiet at night. Breakfast is good too. Slammin' wi-fi signal in the rooms, which is the main reason i stay here.
Cons: AC units need to be fixed. Rooms could be cleaned a little better before check in. Front desk staff reaction to my cancelled room was not great.
Booked through Expedia and arrived, and was told my reservation had been cancelled. If someone else hadn't called and cancelled their reservation while i was on the phone with Expedia and arguing with the staff, I would have been turned away. pretty disappointing service on their part. They also tried to charge me a different rate than i had booked, but ultimately decided to give me the original rate. This is an old place with lots of "quirks". I stay here every year for work at the Bonnaroo Music festival. Got to our room and the floor got progressively wetter near the AC unit for two days. They managed to move us to another room, but it was still pretty gross to have to sleep and walk around in a damp room for two nights. The maids are nice, the front desk staff seems a bit off sometimes.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly Staff!

Posted Feb 15, 2013
The staff was very friendly, helpful and accommodating.
4 out of 5
Recommended
for Families
by A verified traveler from Chicago

Family friendly

Posted Aug 19, 2012
This is not the Ritz Carlton but it was more than satisfactory for the type of hotel it is. The beds were comfortable. The bathroom was updated and clean. The pool was small, but that is to be expected in a lot of hotels these days. If you are visiting Cumberland Caverns this is a fine place to stay.
4 out of 5
Recommended
by A verified traveler from Roswell GA

McMinnville stay very convenient

Posted Oct 30, 2011
It was clean, convenient, not brand new but solved my needs and I would recommend it.
3 out of 5
Recommended
by A verified traveler

McMinnville TN visit

Posted Oct 26, 2011
It was decenet and near to my destination.
1 out of 5
by A verified traveler from Atlanta, GA

One of the worst hotels I've had the displeasure of staying at

Posted Jun 2, 2010
Continental breakfast was dismal at best. When my husband and I arrived to check in at Noon and mind you check in is at 11:00 am our room was not ready and we were told to come back at 2:00pm. Then in the morning I called and asked for a late check out as our room was not ready for 2 hours the previous day; I was told repeatedly no and we needed to vacate the room. When I called for towels I was told that they would not bring to the room and I would have to go to the front desk to retrieve them. Believe me this hotel is not one I would recommend to anyone. I should have just stayed at a Marriott.