Room type

Superior Twin Room, View (Haram)

Max Occupancy: 5 guests (up to 1 child)

Presidential Suite, View (Haram)

Max Occupancy: 6 guests (up to 1 child)

Presidential Suite, Partial View (Kaaba)

Max Occupancy: 6 guests (up to 1 child)

Executive Suite, View (Kaaba)

Max Occupancy: 6 guests (up to 1 child)

Classic Twin Room, City View

Max Occupancy: 5 guests (up to 1 child)

Deluxe Room, 2 Single Beds, Partial View (Kaaba)

Max Occupancy: 5 guests (up to 1 child)

Junior Suite, City View

Max Occupancy: 6 guests (up to 1 child)

Classic Quadruple Room, City View

Max Occupancy: 4 guests

Presidential Suite, City View

Max Occupancy: 6 guests (up to 1 child)

Get an overview of this hotelLuxury hotel with 2 restaurants and coffee shop/café

Location

Located in the heart of Mecca, this luxury hotel is 0.5 mi (0.8 km) from King Fahad Gate and 2.4 mi (3.9 km) from Jannat Al Moaalah Graveyard. Abraj Al Bait Towers and Faqih Mosque are also within 6 mi (10 km).

Hotel Features

2 restaurants, a coffee shop/café, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and meeting rooms are onsite.

Room Amenities

All 1315 rooms feature comforts like Select Comfort beds and Egyptian cotton sheets, while conveniences include sofa beds and dining areas. Kitchenettes and free WiFi are standard, as are flat-screen TVs with satellite channels.

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A computer station is located on site and high-speed wireless Internet access is complimentary. Business-related amenities at this 5-star property consist of limo/town car service and meeting rooms. 3 meeting rooms are available. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. This Art Deco hotel also offers a library, tour/ticket assistance, and multilingual staff. Parking is available onsite for a surcharge.

Hotel Pullman ZamZam Makkah has designated areas for smoking.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • ATM/banking
  • Breakfast available (surcharge)
  • Coffee shop or café
  • Free newspapers in lobby
  • Computer station
  • Concierge services
  • Conference space size (meters) - 100
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Free WiFi
  • Library
  • Limo or Town Car service available
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • Number of buildings/towers - 1
  • Number of floors - 33
  • Number of meeting rooms - 3
  • Number of restaurants - 2
  • Offsite parking reservations required
  • Porter/bellhop
  • Shopping on site
  • Snack bar/deli
  • Total number of rooms - 1315
  • Tours/ticket assistance
  • Valet parking (surcharge)
  • Year Built 2005
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Family Friendly Amenities

  • Cribs/infant beds (complimentary)
  • Free Wi-Fi
  • Kitchenette
  • Rollaway/extra beds available
  • Separate dining area
  • Snack bar/deli
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge), Offsite parking reservations required

Room Amenities

  • Air conditioning
  • Bathtub or shower
  • Blackout drapes/curtains
  • Climate control
  • Free toiletries
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Daily housekeeping
  • Desk
  • Egyptian-cotton sheets
  • Flat-panel TV
  • Free WiFi
  • Hair dryer
  • In-room safe
  • Iron/ironing board (on request)
  • Kitchenette
  • Minibar
  • Premium bedding
  • Premium TV channels
  • Private bathroom
  • Rollaway/extra beds available
  • Room service (24 hours)
  • Satellite TV service
  • Separate dining area
  • Separate sitting area
  • Sleep Number by Select Comfort mattress
  • Sofa bed
  • Sofa bed size
  • Turndown service
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Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10:30 AM.

Al Zahra - This restaurant serves breakfast, lunch, and dinner.

Al Yasmine - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Tea Garden - This coffee shop specializes in international cuisine and serves light fare only. Open 24 hours.

24-hour room service is available.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 5 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 6 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 250 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: SAR 90.00 per person (approximately)
  • Fee for wireless Internet in public areas: SAR 20 per hour (rates may vary)
  • Valet parking fee: SAR 250 per day
  • Early check-in fee: SAR 200
  • Late check-out fee: SAR 200
  • Rollaway bed fee: SAR 250 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina. Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the hotel. Couples wishing to share a room must provide proof of marriage. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not served or permitted at this property.

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