Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.9 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from malaysia

Very nice hotel and sire i will come back again

Posted Jun 29, 2014
Workers very nice and soft spoken in all department. Workers name PAsihar is very nice guy help us and introduce us what the best food. Sure i will come again and recommended this hotel to my friend.
5 out of 5
Recommended
for Everyone
by Coach Terry from New Zealand

Family feeling

Posted May 24, 2014
Pros: The staff and facilities were excellent - arrival in particular was excellent.
Cons: Standard of cars for airport pick up
Without doubt this is one of the warmest welcomes I have had at a hotel. Everyone knew my name before I arrived and everyone knew my name during the stay. Excellent service all around.
5 out of 5
Recommended
by fernwehh from Singapore

Great place to stay for its price

Posted Apr 23, 2014 on Hotels.com
Near the train station (10 min cab ride) which has a direct express train to and from the airport (37 min).
4 out of 5
Recommended
for Everyone
by Bala from Malaysia

Nice Hotel to view the town view

Posted Feb 18, 2014
Good Hotel to stay and relaxation. Meeting for Business people is very very good.
4 out of 5
Recommended
for Golf
by Tan C.W. from Singapore

Not a plesant experience, worsen by traffic jams

Posted Feb 14, 2014 on Hotels.com
Booked this hotel at least 2 weeks in advance via hotels.com, received confirmation of booking only to be told by the hotel that they don't have any record of it after reaching the hotel late at night. Spent the next 20-30mins sorting out to get my room and slept immediately once checked it. Went for golf the next morning, got back to hotel late around 2pm because of the bad traffic (did call up the hotel for late checkout at 2-2.30pm) and realised that the room card is no longer working and have to go back to the front desk to get a new key so that I can go back up to the room to get my luggage as I have to catch the 4:50pm flight. Overall not a very pleasant experience, will think about staying here again if I ever go to Medan.
4 out of 5
Recommended
by Denis M from London

Great ambience

Posted Dec 21, 2013 on Hotels.com
The hotel provided a comfortable room, great service and good restaurants. Well worth using.
4 out of 5
Recommended
for Business Travelers
by Cps from Singapore

Could be better

Posted Oct 5, 2013 on Hotels.com
Definitely the first choice when I am in Medan. However, at the check in counter, I was told to pay $250,000 for early check in... I was thinking, ok fine just pay and have an additional 2 hrs of rest.... Room is good, big and spacious and looking grand and yet cosy at the same time... the bed is fluffy and they gave like 8 pillows on the bed.... good!! The bathroom is spacious and well maintained.... only down side... I cant find a shower cap!! hmmm..... The hotel dinner (Marriott Café) comes in with a good spread of local food but in terms of the international selection.... it is so limited... disappointed.... but still have a good meal. BIG downside.... the hotel has NO FREE WIFI.... for a business hotel and a 5 star hotel.... I am quite surprise that there are no free wifi service. I will consider if I shall stay here next month.
5 out of 5
Recommended
for Everyone
by Alison from Canberra Australia

Very grand hotel

Posted Aug 29, 2013
Cons: Service in the cafe downstairs was very slow, the waiter who served us seemed confused about what we wanted and it took ages to arrive.
Location: N/a
Unfortunately we were only here for one night - arriving at 10pm and leaving early the next morning. It was very grand and luxurious, staff were great room was fantastic very spacious with a huge king size bed. Would stay here again.
5 out of 5
Recommended
for Business Travelers
by S Wood from Ottawa

Excellent Hotel

Posted Aug 6, 2013 on Hotels.com
A great hotel with big clean room. The staff are all very accommodating and very friendly. I will definitely stay here again.
5 out of 5
Recommended
for Getaway With Friends
by woe

very pleasant stay

Posted Jul 18, 2013 on Hotels.com
Swam in a pool over looking the skyline of medan city after a hot spa bath.. slept in the the comfort of luxurious bedding.. ate a sumptuous breskfast buffet.. we were extremely satisfied.