Ratings based on 22 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.9 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from malaysia
Very nice hotel and sire i will come back againPosted Jun 29, 2014
Workers very nice and soft spoken in all department. Workers name PAsihar is very nice guy help us and introduce us what the best food. Sure i will come again and recommended this hotel to my friend.
for Everyoneby Coach Terry from New Zealand
Family feelingPosted May 24, 2014
Pros: The staff and facilities were excellent - arrival in particular was excellent.
Cons: Standard of cars for airport pick up
Without doubt this is one of the warmest welcomes I have had at a hotel. Everyone knew my name before I arrived and everyone knew my name during the stay. Excellent service all around.
Recommendedby fernwehh from Singapore
Great place to stay for its pricePosted Apr 23, 2014 on Hotels.com
Near the train station (10 min cab ride) which has a direct express train to and from the airport (37 min).
for Everyoneby Bala from Malaysia
Nice Hotel to view the town viewPosted Feb 18, 2014
Good Hotel to stay and relaxation. Meeting for Business people is very very good.
for Golfby Tan C.W. from Singapore
Not a plesant experience, worsen by traffic jamsPosted Feb 14, 2014 on Hotels.com
Booked this hotel at least 2 weeks in advance via hotels.com, received confirmation of booking only to be told by the hotel that they don't have any record of it after reaching the hotel late at night. Spent the next 20-30mins sorting out to get my room and slept immediately once checked it. Went for golf the next morning, got back to hotel late around 2pm because of the bad traffic (did call up the hotel for late checkout at 2-2.30pm) and realised that the room card is no longer working and have to go back to the front desk to get a new key so that I can go back up to the room to get my luggage as I have to catch the 4:50pm flight. Overall not a very pleasant experience, will think about staying here again if I ever go to Medan.
Recommendedby Denis M from London
Great ambiencePosted Dec 21, 2013 on Hotels.com
The hotel provided a comfortable room, great service and good restaurants. Well worth using.
for Business Travelersby Cps from Singapore
Could be betterPosted Oct 5, 2013 on Hotels.com
Definitely the first choice when I am in Medan. However, at the check in counter, I was told to pay $250,000 for early check in... I was thinking, ok fine just pay and have an additional 2 hrs of rest.... Room is good, big and spacious and looking grand and yet cosy at the same time... the bed is fluffy and they gave like 8 pillows on the bed.... good!! The bathroom is spacious and well maintained.... only down side... I cant find a shower cap!! hmmm..... The hotel dinner (Marriott Café) comes in with a good spread of local food but in terms of the international selection.... it is so limited... disappointed.... but still have a good meal. BIG downside.... the hotel has NO FREE WIFI.... for a business hotel and a 5 star hotel.... I am quite surprise that there are no free wifi service. I will consider if I shall stay here next month.
for Everyoneby Alison from Canberra Australia
Very grand hotelPosted Aug 29, 2013
Cons: Service in the cafe downstairs was very slow, the waiter who served us seemed confused about what we wanted and it took ages to arrive.
Unfortunately we were only here for one night - arriving at 10pm and leaving early the next morning. It was very grand and luxurious, staff were great room was fantastic very spacious with a huge king size bed. Would stay here again.
for Business Travelersby S Wood from Ottawa
Excellent HotelPosted Aug 6, 2013 on Hotels.com
A great hotel with big clean room. The staff are all very accommodating and very friendly. I will definitely stay here again.
for Getaway With Friendsby woe
very pleasant stayPosted Jul 18, 2013 on Hotels.com
Swam in a pool over looking the skyline of medan city after a hot spa bath.. slept in the the comfort of luxurious bedding.. ate a sumptuous breskfast buffet.. we were extremely satisfied.