Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
100% of guests recommend
4.4 Room cleanliness
3.6 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by Saurabh Mathur from New Delhi

Comfy Bed..Average Stay

Posted Jan 16, 2014 on Hotels.com
The rooms were big but there was hardly any matching furniture. The buffet spread was good. The service was average but the location was not the best due to a lot of traffic movement.
4 out of 5
Recommended
for Families
by Cindy from Norway

Impressive Indonesian buffet spread

Posted Aug 19, 2013
Pros: The buffet
Cons: The traffic in front of the hotel and the cost to go around.
Location: City center, a basic mall nearby but Sun Plaza is within reach.
The hotel is located at a very bustling location. Malls are nearby, but quite expensive with min tariffs applied on the taxi (IDR 25,000 per trip). Hotel is clean, food is excellent (the buffet spread was quite impressive with Indonesian dishes), the laundry rate is acceptable, and the room is clean and comfy. We will definitely recommend this hotel to other visitor to Medan.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jul 2, 2013 on Hotels.com
4 out of 5
Recommended
for Everyone
by Veizay from Malaysia

Overall value for money

Posted Mar 23, 2013
Pros: SPA
Cons: Television and the door
Location: Superb
Fantastic Breakfast and Spa. Good Location and nice sunrise view.Very poor location of TV despite Lots of Channels. Too High that I had neck pain. You have to make sure that the door is properly closed everytime you get out of the Hotel.Wardrobe is too small.pillows are not so comfortable.Overall value for money.
5 out of 5
Recommended
for Everyone
by Steve from San Francisco, CA

Excellent Western-style hotel in Medan

Posted Feb 7, 2013
Pros: Wifi was good, bed was comfortable, and room service was inexpensive and delicious.
Cons: Staff was friendly and helpful but a little inefficient. Check in and check out took much longer than should have and they forgot to deliver our bags.
Location: Location is central. There is a convenient mall across the street with a supermarket.
Santika Hotel in Medan was a very nice experience in Medan and an excellent hotel for the price. The room was very large and comfortable with everything you expect for a Western-standard hotel. Wifi was good, we had a large flatscreen TV and a big window with a nice view. The central location is useful. There is a mall across the street with a Hypermart (supermarket) and a cinema. And I should note that we ordered room service each night and the food was really good and surprisingly economical. We really enjoyed our stay at the Santika.
4 out of 5
Recommended
by A verified traveler

New, Beautiful, Clea & Nice Hotel at good location

Posted Nov 20, 2012 on Hotels.com
Good and comfortable hotel and near to place of interest.
3 out of 5
Recommended
for Families
by Sam

Nice location

Posted Nov 18, 2012 on Hotels.com
Though noisy during merdeka walk event till night. They need to install double glass ke reduce noise.