Ratings based on 63 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Curacao

Noisy but still OK.

Posted Apr 23, 2015
Pros: The location, the restaurant, the amenities, the friendly staff and a free beer.
Cons: Windows are quite dirty.
Location: Two major shopping malls are just around the corner on a walking distance. Also a supermarket and restaurant.
The room and staff are good , as we know we can expect it at this hotel. What we did not expect was the loud noise from a nearby party in the weekend during 2 days. On top of that the hotel was remodeling so on Monday there was some rumor from that. We like the hotel, it's location nearby 2 major shopping centers and the restaurant. So I would go back there. It is convenient and of good standing. Price very reasonable for this quality.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Best place to stay

Posted Mar 31, 2015
Communicates with one of the best shopping centers in the city. Breakfast is great, natural juices and the best fruit. Staff very friendly. Clean and comfortable.
Comment from Hotel Management
Apr 14, 2015 by Dear Guest, Hotel Management
Dear Mrs Juliana Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on Expedia web page. Your reviews are important to improve every day the quality in our service. We hope you visit again our hotel and our city, "the city of the eternal spring". Best regards, RAFAEL GUILLERMO HERRERA H. General Manager Four Points By Sheraton Medellin Hotel
4 out of 5
Recommended
for Families
by Lisafrom Clifton, NJ

Close to the Metro Station!

Posted Feb 3, 2015 on Hotels.com
Good price for the hotel. It would have been more convenient to stay in the Poblado area but cab ride from the hotel to the metro station is cheap. The rooms were comfortable, but ask for a higher floor. The view of the city is AMAZING! The room is a little dated but you get what you pay for. The beds were very comfortable and HUGE! The hotel is also connected to the mall which is fabulous because there is a grocery store there so I was able to buy snacks and other things from there. FYI: TAKE YOUR PASSPORT IF YOU ARE GOING TO USE YOUR CREDIT CARD! Most of the staff was very friendly. Carlos (the bellman) was absolutely a darling and soooo helpful with tourist activities. Super friendly guy and his English is on point. Monica at the front desk was also very helpful and willing to go out of her way to help me plan a Pablo Escobar tour, while another person was telling me that those "didn't exist" anymore. Overall, I would definitely stay here again!
Comment from Hotel Management
Feb 10, 2015 by Dear Guest, Hotel Management
Dear MrsLisa Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on Expedia web page. Your reviews are important to improve every day the quality in our service. So the same we want to thank you for your comments about our partners, I have conveyed your review to Monica and Carlos, we are committed to your satisfaction We hope you visit again our hotel and our city, "the city of the eternal spring". Best regards, RAFAEL GUILLERMO HERRERA H. General Manager Four Points By Sheraton Medellin Hotel
4 out of 5
Recommended
for Business Travelers
by Glennfrom Nyc

One of the best hotels in area

Posted Dec 14, 2014 on Hotels.com
Great stay nice staff
Comment from Hotel Management
Jan 22, 2015 by Dear Guest, Hotel Management
Dear Mrs. Glen Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on Expedia web page. Your reviews are important to improve every day the quality in our service. We hope you visit again our hotel and our city, "the city of the eternal spring". Best regards, RAFAEL GUILLERMO HERRERA H. General Manager Four Points By Sheraton Medellin Hotel
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location, bot not great communication

Posted Dec 2, 2014
Very good location, nice clean hotel in El Poblado area so handy to the best restaurants, etc. Very busy with traffic on the street its on but once inside that is no big deal. The staff does get mixed up if you don't speak good Spanish however. We're pretty proficient in basic Spanish but the staff is not in English. Colombia is like this though - even at U.S. hotel chains the staff rarely speaks any English. We got some incorrect info from them a couple times because we didn't probe for enough information about places to go and the best local restaurants. So many great places to eat around that area but staff is not too knowledgeable about those things. Overall it was a great location and I'd recommend it - just expect to have to speak a little Spanish or take your chances!
Comment from Hotel Management
Dec 4, 2014 by Dear Guest, Hotel Management
Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on Expedia web page. Your reviews are important to improve every day the quality in our service. Regarding your comment about the English language, we say that we have employees who speak very well, however it is an issue we need to improve, know that we're working on it. We hope you visit again our hotel and our city, "the city of the eternal spring". Best regards, RAFAEL GUILLERMO HERRERA H. General Manager Four Points By Sheraton Medellin Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel, good breakfast

Posted Nov 18, 2014
Cons: the staff doesn´t give enought information about places or directions
good family hotel, good breakfast, clean and comfort
Comment from Hotel Management
Dec 4, 2014 by Dear Guest, Hotel Management
Dear Mrs. Pepita Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on Expedia web page. Your reviews are important to improve every day the quality in our service. It is very satisfying read their lines and know that we met your expectations. For us it is a source of pride and greater commitment to continuous improvement, we thank you for the good rate and for your confidence in us. We hope you visit again our hotel and our city, "the city of the eternal spring". Best regards, RAFAEL GUILLERMO HERRERA H. General Manager Four Points By Sheraton Medellin Hotel
4 out of 5
Recommended
for Couples
by Haraldfrom Bonaire

Solid option

Posted Nov 6, 2014 on Hotels.com
The hotel is very nice and service is excellent and friendly. Another good thing is the very good breakfast. The hotel is very conveniently located next to the Oviedo Shopping mall. A supermarket is also located right next door.
Comment from Hotel Management
Dec 4, 2014 by Dear Guest, Hotel Management
Dear Mr. Harald Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on Expedia web page. Your reviews are important to improve every day the quality in our service. It is very satisfying read their lines and know that we met your expectations. For us it is a source of pride and greater commitment to continuous improvement, we thank you for the good rate and for your confidence in us. We hope you visit again our hotel and our city, "the city of the eternal spring". Best regards, RAFAEL GUILLERMO HERRERA H. General Manager Four Points By Sheraton Medellin Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice in a good atea

Posted Nov 5, 2014
Access to a mall and a supermarket through a breezeway
Comment from Hotel Management
Dec 4, 2014 by Dear Guest, Hotel Management
Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on Expedia web page. and to highlight our access to the mall. Your reviews are important to improve every day the quality in our service. We hope you visit again our hotel and our city, "the city of the eternal spring". Best regards, RAFAEL GUILLERMO HERRERA H. General Manager Four Points By Sheraton Medellin Hotel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Curaçao

Good and easy

Posted Oct 29, 2014
Pros: The spacious public areas. The location The friendly and helpful staff
Cons: Breakfast appearance and service. Cabinet layout in the room.
Location: There are some restaurants and small shops nearby. Even a large shopping mall at walking distance
This hotel is easy to find in the right area of the city. Reception is most pleasant and with free refreshments at arrival. Entrance and corridors are surprisingly spacious, creating an expectation for the room. Our room was standard size and a lot of space occupied by 2 double beds where I prefer a kingsize bed. The room was clean and had all that i expected but looked old. The breakfast was not that great, some fruits, yoghurt and cereals and an area where eggs can be made to order. When i was there nobody was making eggs and the place did not look appealing to me. The restaurant has a good menu with even vegetarian choices that i like. Food quality was good at surprisingly low prices according to me. At checkin we got free beer coins that were happily converted into a huge glass of tab beer. We also tried some sushi but regretted that, the chef does not know the art of preparing it. I would recommend this hotel as it gave me good value for my money. Next time around i would gladly stay there again.
Comment from Hotel Management
Nov 22, 2014 by Dear Guest, Hotel Management
Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments and suggestions about our breakfast and our sushi. Your reviews are important to improve every day the quality in our service. We hope you visit again our hotel and our city, "the city of the eternal spring". Best regards, RAFAEL GUILLERMO HERRERA H. General Manager Four Points By Sheraton Medellin Hotel
5 out of 5
Recommended
by J Gerhartfrom Atlanta

Great Stay. Great Staff

Posted Oct 14, 2014 on Hotels.com
Can not think of anything bad about this hotel. Everybody went out of their way to be helpful. Breakfast staff very good. Location next to very good Mall.
Comment from Hotel Management
Oct 15, 2014 by Dear Guest, Hotel Management
Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on Expedia web page. Your reviews are important to improve every day the quality in our service. We hope you visit again our hotel and our city, "the city of the eternal spring". Best regards, RAFAEL GUILLERMO HERRERA H. General Manager Four Points By Sheraton Medellin Hotel