Lobby

Reviews of The Bard's Inn, BW Signature Collection by Best Western

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1008 reviews" "
Rating 8 - Good. 298 out of 1008 reviews" "
Rating 6 - Okay. 82 out of 1008 reviews" "
Rating 4 - Poor. 40 out of 1008 reviews" "
Rating 2 - Terrible. 9 out of 1008 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to shops, dining, drinks and parks. Super nice staff. Everyone in town is so nice also.
Stayed 2 nights in Mar 2024

8/10 Good

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to downtown
Stayed 1 night in Mar 2024

10/10 Excellent

Kelley, Sheridan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Michael, TRINIDAD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great! And breakfast was awesome.
Stayed 1 night in Mar 2024

10/10 Excellent

edmundo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Max, Lincoln City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the front desk personnel are exceptional showing a positive image for this property
Stayed 1 night in Mar 2024

8/10 Good

Allison, Church Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, small room.
Stayed 1 night in Feb 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Marcel

Liked: Cleanliness, staff & service
Stayed 10 nights in Dec 2023

4/10 Poor

Hilary, Longview

Disliked: Property conditions & facilities
Great location.
Stayed 1 night in Dec 2023

10/10 Excellent

Sean, San DIego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Hilary, Longview

Nice little location but did not like having barking dogs on either side of us.

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Our toilet didn’t work so that was inconvenient.
Stayed 1 night in Dec 2023

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Margy

Stayed 1 night in Dec 2023

10/10 Excellent

Barbara, rsf

Stayed 1 night in Dec 2023

8/10 Good

Damon

Business traveler
Liked: Cleanliness, staff & service, room comfort
First room had leaky ceiling, which woke me up at 5 AM. Had to change rooms the next day. The second room was much better. Overall the places getting a little long in the tooth and could use some minor updating. Breakfast offerings in the dining room are also somewhat limited, this has Diminished over the past several years.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeanne

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Staff
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Also dog friendly
Stayed 2 nights in Nov 2023

4/10 Poor

Kristine

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately, the room next door had a party until 3am. We called the desk 4 times for noise complaint but they did nothing during the night. Front desk was gracious to move our room the next day but we endured a sleepless night the first night. Once moved our stay was great. Better training for the staff on how to actually handle a noise complaint.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and comfortable
Stayed 1 night in Nov 2023

6/10 Okay

Suzanne

Traveled with family
The Pillows need to be replaced and bedding as well. The faucet was loose and leaking. The toilet also needs to be repaired does not flush unless you hold the handle down. Kinda just needs an update.
Stayed 1 night in Nov 2023

10/10 Excellent

Alan

Traveled with partner
Liked: Property conditions & facilities
Location to central Ashland
Stayed 1 night in Nov 2023

4/10 Poor

Monica

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location near lots of shops & restaurants, but the walls were so paper thin. We could hear our noisy neighbors all night. Also the free breakfast consisted of a lot of unhealthy junk food.
Stayed 1 night in Oct 2023

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Stephen

Traveled with partner
Quiet.
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location
Stayed 2 nights in Nov 2023

10/10 Excellent

Teri, Roseville

Liked: Cleanliness, staff & service, property conditions & facilities
I'll stay the next time I have a chance to be in the area. Simply lovely!
Stayed 3 nights in Nov 2023

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay and great location
We had a pleasant stay. Our tv wasn't working, so they moved us to an upgraded room at no charge. Located just a short walk to Ashland Plaza.
Stayed 1 night in Nov 2023

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint little hotel on the edge of historic downtown Ashland. Very friendly staff, clean and comfortable. Loved the proximity to restaurants, shops, and Lithia Park. My only complaint is that the walls are a little thin - we could hear our neighbor's alarm go off in the morning. But, other than that, it is generally quiet, a nice place to stay, and a great value. We will likely come back.
Stayed 2 nights in Nov 2023

8/10 Good

Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Dru

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Brice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean cozy Rm 112 comfortable King Studio of the main building was just right for my husband and I. The Location is an easy walk the short blocks to Lithia Park, downtown eateries, pubs with live music, shopping. Liked that the toilet & shower were a separate room from the sink/vanity, and the lights and exhaust fan were on separate switches. Adequate hot/cold breakfast options are available until 9:30 (THANK YOU!), in a nice dining area. Front desk women was very friendly.
Stayed 1 night in Oct 2023

4/10 Poor

Jeff

Traveled with partner
Disliked: Amenities, property conditions & facilities
Pricing was good. Parking was impossibly get out of car. Had to park in middle of lot to unload baggage. Needs freshening up inside. Dated. Bed was horrible. Pillows horrible had worst night sleep of entire 9 day trip.
Stayed 1 night in Oct 2023

8/10 Good

Courtney

Traveled with family
Liked: Staff & service, property conditions & facilities
Good value, great location.
Very nice staff, great location, decent breakfast. The bathroom was a little dirty, but overall a good value.
Stayed 1 night in Oct 2023

10/10 Excellent

Brenda

Traveled with pets, Traveled with family
Liked: Amenities
Great room decor & location to downtown is spot on!
Stayed 1 night in Oct 2023

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

Anna

Liked: Cleanliness, staff & service
Disliked: Room comfort
First room had an unusable bathroom with parts of the shower scattered around, received an "upgrade" but had to have 2 queen beds on our anniversary. Second room had a leaky air conditioner that made droppping noises and wet the carpet all night. Louise at front desk was great, hot tub was nice. Location was perfect. Wouldnt stay again thought
Stayed 1 night in Oct 2023

10/10 Excellent

Rebecca L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat customer
This is a great location. While some rooms are dated, one cannot beat the convenience.
Stayed 1 night in Oct 2023

10/10 Excellent

Teri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm sorry I cannot say the billing problem I had - all was fantastic except for that.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for plays, park eating and shops.
Stayed 1 night in Oct 2023

6/10 Okay

Timothy, Madera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023