Ratings based on 19 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Sparks, NV
Comfortable room in Grants PassPosted Aug 17, 2014
Pros: The staff is really friendly - the rooms are clean - the bed was comfortable - the pool was clean and refreshing - the light breakfast looked nice.
Location: I walked downtown, but it is a long walk. I guess I walked about two hours round-trip (12 mi?), enjoyed the sights and some coffee from Dutch Mill.
The room wasn't ready when I got there as there had 'been a meeting' of staff, so I waited in my car reading. I could have waited in their lobby, but there was no privacy. It took about forty minutes to get the room ready for me and they brought me the key. The Internet connection is unsecured and hard to get on and stay on, and REALLY slow. Everything can be heard in the next rooms and the folks overhead walked loudly. It gets noisy at about 0630 which is annoying if you are a person who likes to sleep past that hour. There was no microwave or fridge in the room. The ice machine ran out of ice and the soda machine dispensed warm sodas. As I was in town to visit friends and not stay in the room staring at walls, most of this was fine.
by A verified traveler
Posted Aug 6, 2014
I prefer newer hotels that are bright and cheerful.
for Everyoneby A verified traveler from Grants Pass, OR
Posted Jun 30, 2014
Cons: They needed a plug for the coffee pot (the other plug was for the hair dryer, curling iron, etc.
Location: Several restaurants nearby - a good thing.
The hotel was clean, comfortable and quiet, which is exactly what I was looking for.
for Familiesby A verified traveler
Posted Jun 19, 2014 on Hotels.com
The person above had heavy steps and was moving about a lot.
for Overnight Stay Before Destinationby Kerry from Winnipeg
Alright for a stop overPosted May 27, 2014 on Hotels.com
The hotel is old and lacks things like fridges and microwaves in the rooms. It also shares the pool with the Holiday Inn Express next door.
by h & a from canada
Thin walls, not 3 star as advertisedPosted Apr 17, 2014
Cons: Service .. never found golf channel even after calling desk for help. Insulation ...can hear all.
Probably the worst Best Western we've stayed at ... not our neighbours fault that we could hear plumbing noise until 11:30pm or kids next door .. they were just being kids ... but the walls are paper thin and we could hear everything!!! Our early am wakeup call never happened ... neither did our "grab n go" promised express breakfast ... no staff to be seen for our eary am checkout .. others were walking away in disgust from front door .. no answer to night bell at 5am. Most dissappointing.
for Everyoneby Mark from San Ramon, CA
NicePosted Mar 17, 2014
Cons: The bed was a little soft
Friendly staff, the hotel and the room were clean
for Everyoneby Bill from OR
Posted Jan 1, 2014
for Everyoneby A verified traveler
Convenient locationPosted Dec 30, 2013
for Everyoneby Julie from California
Convenient off freewayPosted Dec 29, 2013
Pros: comfy beds, real water glasses and coffee mugs.
Cons: Breakfast could be improved. All carbs, no protein. Would have liked to see bacon and eggs.
Would have preferred room on back side of hotel to avoid traffic noise and garbage pickup the next morning.