Ratings based on 208 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

Nice hotel, lots of amenities.

Posted Jul 23, 2014
Pros: The restaurant(s) were great, and there is a casino on site.
Cons: The beds.
Location: Good location, close to the mall and theatre. It is easily accessed.
The room was nice. However, the toilet was not cleaned appropriately. Also, the beds were not terribly comfortable either.
3 out of 5
Recommended
for Families
by Wendy from Edmonton

Pool is good.

Posted Jun 27, 2014
Pros: The pool.
Pay per view didn't work. TV remote was starting to malfunction. We stay there for the pool and waterslide.
3 out of 5
by melanie from red deer ab

Won't go back

Posted Jun 27, 2014
Slowest check in and check out ever. Rooms dated. Pool closed early and we weren't given a coupon for breakfast because we booked through expedia, which has never happened to me before. I definitely won't book there again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Construction prevalent - noisy echoing from pool.

Posted Jun 2, 2014
Would not get poolside room unless have kids as echo of playing kids loud even in lobby area. Rooms average. Do not like not getting room cost on hotel OR Expedia receipt - had to find out on Visa bill - not good if submitting for work travel
4 out of 5
Recommended
for Everyone
by A verified traveler

Awesome pool

Posted May 22, 2014
It's was not busy quiet it was good we had a friend come and visit and it was roomy we swam in the pool and loved it
2 out of 5
Recommended
for Everyone
by Donna from Calgary, Alberta

Let Down

Posted May 21, 2014
Pros: I like the amenities the hotel offers, the proximity to the shopping centre, the casino, the swimming pool.
Location: Mall, movie theatres, lots of places to eat.
We have stayed many times at the Medicine Hat Lodge. This is the only time we booked through Expedia and found the experience at the Lodge different. When we checked in, I felt talked down to, "oh you booked through Expedia". I realize that the coupon for breakfast is probably only given when paying more for the room but we were disappointed we didn't get it. We tried to rent a movie for the evening but were told that because we booked through Expedia it wasn't available. I explained we left a credit card number for incidentals and the clerk said "oh, I will check on that" "keep trying and I will release it", after several trys and 3/4 hour later we quit trying. The hotel room was fine, the food was fine but the overall experience was very different from any other visit.
3 out of 5
Recommended
for Everyone
by Jennifer from Regina. Sask.

Convenient location, nice casino attached.

Posted May 21, 2014
Pros: The casino, gift shop and proximity to mall.
Cons: I am pretty sure that there are renovations in progress so hopefully the flooring will all match in each room.
Location: Close to restaurants and mall, good location for walking to several places.
Some rooms less desirable than others, we had 3 rooms for my family and we all complained about the lumpy pillows. Not great for a restful sleep. Room on poolside very noisy. Clean enough and friendly staff at desk as well as housekeeping.
4 out of 5
Recommended
for Everyone
by KL from Winnipeg

Great place to stay

Posted May 5, 2014
We had a room away from the pool, and it was nice, clean, and quiet. The pool seemed like a great place for kids although it was quite small. My husband went down the water slides and had a blast! I would definitely recommend this place for people travelling with kids. I think we will try somewhere else on our next stay simply because we don't have any children and the pool area was constantly chaotic.
2 out of 5
by A verified traveler

Medicine Hat Casino & Lodge

Posted May 5, 2014
The rooms were large enough but the hallways were hot and dirty! The shower was terrible going from hot to cold in seconds! There was construction and renovations, I stayed their 3 years ago and there were still undergoing renovations?! Not good at all for the high price, would not stay there again!
4 out of 5
Recommended
for Everyone
by R. from Taber, Alberta

Excellent

Posted Apr 17, 2014
Pros: same building as casino. Easy access. Rooms are roomy.
Cons: Would have preferred an outside window, but was okay.
Location: Easy access from highway 3, close to mall and good places to eat.
Easy access. Easy to get around. Close to other amenities.