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Reviews of Crowne Plaza Madinah, an IHG Hotel

5 out of 5
Crowne Plaza Madinah, an IHG Hotel
King Faisal Street,between 1st Ring Road, Madinah

Reviews

8.2

Very Good

Rating 10 - Excellent. 217 out of 456 reviews" "
Rating 8 - Good. 121 out of 456 reviews" "
Rating 6 - Okay. 63 out of 456 reviews" "
Rating 4 - Poor. 27 out of 456 reviews" "
Rating 2 - Terrible. 28 out of 456 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tanbeer

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 5 nights in Apr 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from MEDIN on Apr 19, 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

8/10 Good

Shakhawat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from MEDIN on Apr 17, 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Abdiweli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024
Response from MEDIN on Apr 13, 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

2/10 Terrible

Wasi

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from `MEDIN on Apr 13, 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from MEDIN on Apr 13, 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Best Regards Crowne Plaza Madinah Management

6/10 Okay

suzanne

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old hotel Very unclean Dirty black hard dirt all over the room Very run down furniture Very old dirty and unclean carpet Excellent food Excellent staff service Hotel I would give it two stars in terms of everything else Staff would give them five stars
Stayed 2 nights in Mar 2024
Response from MEDIN on Apr 13, 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Ahmed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Convenient walk to Haram. Amazingly attentive staff in all areas, specially front desk.
Stayed 6 nights in Mar 2024
Response from MEDIN on Apr 6, 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Mohamed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very Convenient to go to Purposes from this Hotel. Services was Excellent. In the Future we will stay in this hotel again.
Stayed 5 nights in Mar 2024
Response from MEDIN on Apr 6, 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is terrible. The interior design of the room needs a full review. We arrived 7PM and one reception is available as it is call for Magrib and fast breaking so he rushed our check in. Went up to the room and shocked with two single beds squeezed in a less than four meter square even though our booking is two twin beds. I went down complained to the same gentleman but he is hopeless cuz his peers and supervisors are away for fast breaking. He asked us to come after one hour and half and he will TRY to solve the problem. We were exhausted after a long drive but no one bother. Came after two hours and one supervisor came to help us and the surprisingly she has no idea about the complain so we have to start explain to her again - the surprise is she does not know anything about the set up of her hotel room and has to make some phone calls to understand the set up of the hotel room. She suggested to give us a handicap room and ask the bell room to show us the room. we agreed after seeing the room even it is tribble. They put beds in an empty area and block the cabinet and fridge, the fridge was overheated because the bed blocked the air pass and the funny thing the TV is above the bed so imagine how you can watch. Anyhow; we spent the night safely. The funny thing is all staff believe they have walked an extra step to help their customer but reality is not even Hospitality101 yet. This is not IHG members standards at all. Management is bad and staff needs a real training.
Stayed 1 night in Mar 2024
Response from MEDIN on Apr 6, 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management

10/10 Excellent

kazahi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Mar 2024
Response from MEDIN on Apr 6, 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Adam

Stayed 2 nights in Mar 2024
Response from MEDIN on Apr 17, 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

2/10 Terrible

Amra

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor condition for bathroom
Stayed 3 nights in Mar 2024
Response from MEDIN on Mar 15, 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management

6/10 Okay

Ismael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property needs attention it’s a little outdated
Stayed 2 nights in Mar 2024
Response from MEDIN on Mar 15, 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

6/10 Okay

Asifa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
AC was not working got the first 24 hours. At least 2 in person and 2 phone request led to fix this issue. Electric kettle in the room was out of service as well. It was replaced after 24 hours of stay. Bath shower was quite dirty plus drainage was poor in it. Only benefit was proximity to Masjid Nabvi.
Stayed 3 nights in Mar 2024
Response from MEDIN on Mar 15, 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

4/10 Poor

Asrar

Stayed 2 nights in Mar 2024
Response from MEDIN on Apr 6, 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and amazing location to al haram
Stayed 2 nights in Feb 2024
Response from MEDIN on Mar 8, 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and amazing location to al haram
Stayed 3 nights in Feb 2024
Response from MEDIN on Mar 8, 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Abid

Stayed 1 night in Feb 2024
Response from MEDIN on Mar 22, 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Aqib

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location from The masjid nabwi and very helpfull staff especially the bell boy saiful
Stayed 4 nights in Feb 2024
Response from MEDIN on Feb 21, 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

8/10 Good

jamal

Traveled with partner
Liked: Cleanliness, staff & service
The location was excellent for our purpose. The staff were friendly and helpful. Reema, at the front desk, made our stay amazing by recommending some local restaurants and nice spots to see.
Stayed 5 nights in Feb 2024
Response from MEDIN on Feb 10, 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Zahoor

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Good service close to Haram sharif
Stayed 4 nights in Jan 2024
Response from MEDIN on Feb 5, 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

6/10 Okay

Noorfiza

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location, staff, food is great but the property is very run down!
Stayed 3 nights in Jan 2024
Response from MEDIN on Feb 5, 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

8/10 Good

Muhammad

Stayed 2 nights in Jan 2024
Response from MEDIN on Mar 22, 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

6/10 Okay

Ali

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Old, needs renovation
Food was excellent, nothing else was. Hotel seriously needs renovation. Reception bathroom pathetic (very dirty). Reception staff ok.
Stayed 1 night in Jan 2024
Response from MEDIN on Jan 21, 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

6/10 Okay

Waleed

Liked: Cleanliness
Disliked: Staff & service
Poor customer service
Stayed 1 night in Jan 2024
Response from Medin on Jan 19, 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Khairil Umar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room with excellent service.
Stayed 3 nights in Jan 2024
Response from MEDIN on Jan 15, 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

8/10 Good

Sabina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, close by to masjid and centrally located. Breakfast was lovely
Stayed 4 nights in Dec 2023
Response from Medin on Jan 13, 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Basit Aalishan

Stayed 6 nights in Dec 2023
Response from Medin on Jan 13, 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

2/10 Terrible

Faizan

Stayed 2 nights in Dec 2023
Response from MEDIN on Dec 31, 2023
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

8/10 Good

Mohammed M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from MEDIN on Dec 31, 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Nasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from MEDIN on Dec 31, 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

6/10 Okay

Hossam, Katy

Traveled with family
Liked: Cleanliness, staff & service
Response from MEDIN on Dec 31, 2023
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Nasr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from MEDIN on Dec 31, 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Saleh

Stayed 4 nights in Dec 2023
Response from MEDIN on Dec 31, 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

6/10 Okay

abdulrahman

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from MEDIN on Dec 31, 2023
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

2/10 Terrible

Walid

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property needs a lot of updating, rooms are depressing and dark with misty Smokey smearing Breakfast was okay
Stayed 2 nights in Dec 2023
Response from MEDIN on Dec 14, 2023
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management

4/10 Poor

MUHAMMAD

Stayed 3 nights in Nov 2023
Response from MEDIN on Dec 31, 2023
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

4/10 Poor

Shahzad

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room furnishings were dated and broken in some cases. The one office chair was falling apart. The carpet was heavily stained and just plain nasty. Had to keep wearing shoes all the time. Will not be staying here again or recommending it.
Stayed 3 nights in Nov 2023
Response from MEDIN on Dec 3, 2023
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management

2/10 Terrible

Yasmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attentive staff- great breakfast menu
Stayed 3 nights in Nov 2023
Response from MEDIN on Nov 23, 2023
عزيزي الضيف الكريم،تحية من فندق كراون بلازا المدينة المنورة ،نشكرك على اختيارك الإقامة في فندق كراون بلازا المدينة المنورة وعلى تخصيص الوقت لمشاركة ملاحظاتك القيمة.تحظى تعليقاتك بأهمية كبيرة بالنسبة لنا ، مما يتيح لنا مراقبة خدماتنا باستمرار وتقديم أفضل تجربة لكراون بلازا باستمرار.نتطلع لاستيعابك مرة أخرى في المستقبل القريبتحياتنا الحارةإدارة كراون بلازا المدينة

8/10 Good

Talaat

No
Stayed 3 nights in Nov 2023
Response from MEDIN on Nov 23, 2023
عزيزي الضيف الكريم،تحية من فندق كراون بلازا المدينة المنورة ،نشكرك على اختيارك الإقامة في فندق كراون بلازا المدينة المنورة وعلى تخصيص الوقت لمشاركة ملاحظاتك القيمة.تحظى تعليقاتك بأهمية كبيرة بالنسبة لنا ، مما يتيح لنا مراقبة خدماتنا باستمرار وتقديم أفضل تجربة لكراون بلازا باستمرار.نتطلع لاستيعابك مرة أخرى في المستقبل القريبتحياتنا الحارةإدارة كراون بلازا المدينة

8/10 Good

Amer, newtown

Hotel was nice . Lot of people around hotel , come n asking for money . Plz don’t give them any money since most of them scams . I rather give to people working in mosque . They deserve mist not these thugs n idiots around hotel vicinity. Hotel should do something to spray them away . These people have no shame
Stayed 4 nights in Nov 2023
Response from `MEDIN on Nov 23, 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

6/10 Okay

Ali

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from MEDIN on Nov 8, 2023
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review. With reference to your kind, it seems like by mistake you have left this review on our page as the attached photo is from Makkah and we are located in Madinah.On behalf of the hotel & colleagues, we are looking forward to welcoming you at Crowne Plaza Madinah. Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from MEDIN on Nov 8, 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

8/10 Good

Babar H Khan

Liked: Staff & service, property conditions & facilities, room comfort
Hotel in Madinah
Room AC control was out of order. The room was fridged. The hallways' carpet was filthy. Room size was too small the bathroom was too tiny.
Stayed 4 nights in Oct 2023
Response from MEDIN on Nov 8, 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Hazera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met all our requirements - exceeded our expectations
Stayed 3 nights in Oct 2023
Response from MEDIN on Oct 20, 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Khaled

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good, however building and overall facilities need some renovations
Stayed 1 night in Oct 2023
Response from MEDIN on Oct 18, 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

8/10 Good

MRS HAJRA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good Overall
Food was amazing and so was the room. Nice and tidy with nice view of the landmark. 1 bad bit was the shower only had hot water in it and despite requesting facilities to fix it, the issue remained.
Stayed 3 nights in Oct 2023
Response from `MEDIN on Oct 18, 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended and close proximity to the Mosque
The check in staff were very friendly, this is important as its the first impression of the hotel. The rooms were clean and conformable, its very close to the mosque, overall thumbs up.
Stayed 2 nights in Oct 2023
Response from MEDIN on Oct 18, 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

M

Stayed 3 nights in Sep 2023
Response from MEDIN on Oct 29, 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management