Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Delhi

Nice Hotel close to the Haram Sharif

Posted Mar 17, 2015
The Intercontinental Madinah is an excellent hotel that is about a three minute walk from the main entrance of the Masjid e Nabi in Madina Sharif. The rooms are large as this is an older building. We had booked 2 rooms but were given a family suite that had 3 bathrooms and 2 bedrooms. The management was persuaded to open the Kitchen as well without any extra charge. The staff is very helpful and courteous. The bathrooms are a bit old fashioned but are being renovated presently. The overall experience was very good.
Comment from Hotel Management
Mar 21, 2015 by Mohamed Alsaadany, Hotel Management
Dear Guest, Thank you for taking the time to write a review about your recent stay at Dar Al Hijra InterContinental Al Madinah It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services .Thank you for appreciating our "friendly and helpful" staff and the room upgrade that you received. We hope to have the pleasure of welcoming you back to the hotel, hopefully in the near future. Best Regards, Mohamed.Alsaadany Sales Exceutive
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 14, 2015
This Hotel is very close to Haram sharif. This is not an American Standard five star hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom PA

Posted Mar 2, 2015
5 min walk from haram nice hotel. The service needs improvement. Overall very good
Comment from Hotel Management
Mar 12, 2015 by Mohamed Alsaadany, Hotel Management
Dear Guest, Thank you for taking the time to write a review about your recent stay at Dar Al Hijra InterContinental Al Madinah It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services .Thank you for appreciating our "friendly and helpful" staff and the room upgrade that you received. We hope to have the pleasure of welcoming you back to the hotel, hopefully in the near future. Best Regards, Mohamed.Alsaadany Sales Exceutive
4 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Great Hotel Overall

Posted Feb 26, 2015
Pros: location size of room staff
Cons: wifi
Good hotel next to the mosque like 5 mins away good wifi but could be better only negitive is this hotel would have been a 5* like 10 years ago could do with some upgrades in bathroom
Comment from Hotel Management
Mar 12, 2015 by Mohamed Alsaadany, Hotel Management
Dear Guest, Thank you for taking the time to write a review about your recent stay at Dar Al Hijra InterContinental Al Madinah It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services .Thank you for appreciating our "friendly and helpful" staff and the room upgrade that you received. We hope to have the pleasure of welcoming you back to the hotel, hopefully in the near future. Best Regards, Mohamed.Alsaadany Sales Exceutive
2 out of 5
by A verified traveler

Good location, not IC standard at all.

Posted Feb 25, 2015
I stayed at IC group hotels everywhere around the world and meddle east. This hotel is shockingly not related to any on the others.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Nice hotel close to Masjid Nabwi

Posted Feb 22, 2015
Pros: Everything was good.
Cons: Room service staff should be trained to be courteous to guests.
Location: Perfect location for Masjid Nabwi.
Very enjoyable stay. Very courteous reception staff. All facilities excellent. Truly five star hotel.
Comment from Hotel Management
Mar 12, 2015 by Mohamed Alsaadany, Hotel Management
Dear Guest, Thank you for taking the time to write a review about your recent stay at Dar Al Hijra InterContinental Al Madinah It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services .Thank you for appreciating our "friendly and helpful" staff and the room upgrade that you received. We hope to have the pleasure of welcoming you back to the hotel, hopefully in the near future. Best Regards, Mohamed.Alsaadany Sales Exceutive
2 out of 5
by A verified travelerfrom Uk

Decent hotel but not 5*

Posted Feb 19, 2015
I requested a king bed, but they gave two doubles instead. Didn't really enjoy my stay, unhappy with service from reception - when I challenged why I hadn't got what I asked for and I paid way in advance - response was that the hotel was fully booked. Other than that pretty ok but not 5*.
Comment from Hotel Management
Mar 18, 2015 by Mohamed Alsaadany, Hotel Management
Dear Guest, Thank you for your comments. Your feedback is highly appreciated. We apologize for the inconvenience occurred during your stay. We believe that we can only improve our services through valuable comments like yours. To address and solve your concerns I would appreciate if you can send me an email on the below address with the full details of your experience. Looking forward to receiving your email and rest assured of any personal attention to your concerns. Best regards, Mohamed.Alsaadany Sales Exceutive
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
Pros: Location
Cons: Rooms are bit old
Very friendly hotel staff, good hotel and close to holy places.
Comment from Hotel Management
Mar 12, 2015 by Mohamed Alsaadany, Hotel Management
Dear Guest, Thank you for taking the time to write a review about your recent stay at Dar Al Hijra InterContinental Al Madinah It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services .Thank you for appreciating our "friendly and helpful" staff and the room upgrade that you received. We hope to have the pleasure of welcoming you back to the hotel, hopefully in the near future. Best Regards, Mohamed.Alsaadany Sales Exceutive
4 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 9, 2015
Inconsistent service. Some rooms were taken care of more than the other rooms.
Comment from Hotel Management
Mar 12, 2015 by Mohamed.Alsaadany, Hotel Management
Dear Guest, Thank you for taking the time to write a review about your recent stay at Dar Al Hijra InterContinental Al Madinah It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services .Thank you for appreciating our "friendly and helpful" staff and the room upgrade that you received. We hope to have the pleasure of welcoming you back to the hotel, hopefully in the near future. Best Regards, Mohamed.Alsaadany Sales Exceutive
5 out of 5
Recommended
for Families
by rookayafrom Blackburn

Great

Posted Feb 2, 2015 on Hotels.com
Great hotel.i went with my mum and son it was amazing can't wait to go again.
Comment from Hotel Management
Apr 11, 2015 by Mohamed Alsaadany, Hotel Management
Dear Guest, Thank you for taking the time to write a review about your recent stay at Dar Al Hijra InterContinental Al Madinah It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services .Thank you for appreciating our "friendly and helpful" staff and the room upgrade that you received. We hope to have the pleasure of welcoming you back to the hotel, hopefully in the near future. Best Regards, Mohamed.Alsaadany Sales Exceutive
Comment from Hotel Management
Apr 11, 2015 by Mohamed Alsaadany, Hotel Management
Dear Mrs.Rokaya, Thank you for taking the time to write a review about your recent stay at Dar Al Hijra InterContinental Al Madinah It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services .Thank you for appreciating our "friendly and helpful" staff and the room upgrade that you received. We hope to have the pleasure of welcoming you back to the hotel, hopefully in the near future. Best Regards, Mohamed.Alsaadany Sales Exceutive